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Reviews of Kiet Hong Hotel

2.5 out of 5
Kiet Hong Hotel
40 Nguyen Cong Tru, Vinh Thanh, Rach Gia, Kien Giang

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 60 reviews" "
Rating 8 - Good. 25 out of 60 reviews" "
Rating 6 - Okay. 7 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Kien, Swansboro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place for overnight before catching the Ferry Phu Quoc Express - Just across the street. Free taxi service - took us to dinner and back. Free bike rental, great for riding around the city park along the water front....
Stayed 1 night in Feb 2024

6/10 Okay

Pamela

Liked: Amenities
Was ok to stay for just one night. Bed was uncomfortable but had some cute amenities and close to ferry.
Stayed 1 night in Nov 2023

8/10 Good

susan

Stayed 1 night in Mar 2023

8/10 Good

Can phat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay. Cheap and convenient
Good and reasonably priced hotel that is just across the road from the port to get a boat to the islands. Love the taxi service and the free bicycles/scooters (small surcharge). May be a bit noisy early in the morning as it is located in the middle of a local market. The hotel could do better with the bedsheets as they’re way too thin. Will stay again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and hospitality first time it went this week in Vietnam for me! Only complaint is there’s ole birds that are a bit loud during the night but you can’t do anything about that!
Stayed 1 night in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
No frills, cute services
A no frills hotel with lots of charm. Room is basic but the air conditioning works well. Upon check-in they give you an old school Nokia which you can use to call their free taxi service to scoot around town. We didn’t use it but it was a great touch! They provide games in the room and complementary water (which we didn’t use because plastic bottles are the devil, y’all - stick to reusable!). We stayed here because it’s directly opposite the ferry terminal.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to market boat dock to Phu Quoc. Clean, good service and best of all is the free taxi. We had no problem reserving the taxi. The driver was very accommodating
Stayed 4 nights in Jun 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good for short stay. Shower drainage was poor and caused bathroom to be flooded. Bed against wall was awkward to access. Local area good for food and coffee.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Willy, Rach Gia, vn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to Rach Gia many times and honestly for the price you won't find better than this. The rooms are super clean, there's hot water (most of the time), A/C and comfortable beds. The free taxi is a nice to have but I ended up taking my own transportation (xe om) a lot because you need to wait for a very long time to get this free taxi sometimes. As others have mentionned, there's water on the floor in the bathroom from the A/C but it's really no big deal.
Stayed 3 nights in Jan 2019

8/10 Good

John, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in. Very friendly and accommodating staff. Best location if you're taking an early morning boat.
Stayed 1 night in Nov 2018

8/10 Good

Ian, Melbourne AU

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Basic amenities as you would expect for the price but staff very friendly and helpful and room tidy. Also free taxi service provided. Just across the road from ferry to Phu Quoc so location excellent.
Stayed 1 night in Mar 2018

10/10 Excellent

DANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with free taxi service
I was great service?hotel is next to super dong speed boat to phu quoc Very convince and free taxi service in town .we love it ,we definitely come back again
Stayed 1 night in Mar 2018

6/10 Okay

Thu

Liked: Staff & service, room comfort
Nice short stay at Kiet Hong
Like the transportation services, the staffs really helpful and friendly, close to ports, reasonably priced
Stayed 1 night in Oct 2017

8/10 Good

A Name, Hoi An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
I was really pleased. Its a perfect hotel if you are taking the ferry to Phu Quoc the next morning
Stayed 1 night in Oct 2017

8/10 Good

King Wong

Liked: Cleanliness, staff & service, room comfort
Good place for transit to Phu Quohc
Cheap and decent room. Free taxi service. Located opposite the ferry terminal to Phu Quoc. Great experience overall .
Stayed 1 night in Aug 2017

10/10 Excellent

xun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the biggest but the best service
Not a very fancy place but The best service. Great location. Get a lot more than what you paid.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very good value for money. Large and clean room that is just a minute walk from the ferry port. The hotel offers a free taxi service at night that was brilliant and even give you a local mobile to call them!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with free taxi service.
Great hotel, only stayed for one night. They offer a free taxi service. Only complaint was something in our bathroom was leaking which meant the floor was wet.

8/10 Good

Ryan, Australia

Liked: Cleanliness, staff & service
Great location for ferry, excellent service
Like a lot of guests we were only in Rach Gia for one night on the way to Phu Quoc and chose this hotel due to its proximity to the ferry terminal. After reading mixed reviews we were preparing ourselves for this hotel to be a bit rough but we were pleasantly surprised - the room was spacious, bright and clean and the staff were great and very helpful. The free taxi service into town is fantastic and they give you a mobile phone to call them when you're ready to be picked up which is great as we didn't have a Vietnamese SIM card. My only complaint is that the bed was very hard which I found quite uncomfortable, but for the price and proximity to ferry terminal I'd definitely recommend Kiet Hong.

10/10 Excellent

Joseph, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop to catch the ferry to Phu Quoc
It was perfect for what I needed for my transit to Phu Quoc. The staff were exceptionally friendly, helpful, and accommodating.

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Lorsque je me suis présenté à l'hôtel, l'hôtel a refusé de m'accueillir, en me disant que l'hôtel était fermé mais il semble qu'il n'acceuillait pas d'étranger. J'ai demandé à ce qu'il annule m'a reservation pour avoir le remboursement. On m' a demandé d'attendre et on m' a donné en cash 260000 dong. Trop choqué et fatigué de mon voyage, je n'ai pas eu la presence d esprit de verifier le taux de conversion. Apres verification il manquait environ 21 000 dong. Cordialement Valérie Pèdre
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det har inte hiss och går upp hög trappa med tunga väskor
Stayed 1 night in Dec 2019

8/10 Good

elodie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Très bien situé pour ceux qui veulent aller à Phu
Je ne m’attendais pas à grand chose vu le prix. Mais la chambre était spacieuse, lumineuse et propre et surtout c’est à 50 mètres de l’embarcadere des ferrys pour Phu Quoc. Donc pratique et facile à trouver, pleins de restaurants, commerces à proximité. Bref un bon rapport qualité prix
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible à éviter absolument, personnel ne parle pas anglais, propreté a revoir, eau froide, demande de paiement pour les bouteilles d’eau misent à dispositions dans la chambre, lit inconfortable, très bruyant à partir de 5h du matin, taxi escroc à proximité, loin du centre ville et des bus...rien de positif, à fuir!!!
Stayed 1 night in Mar 2019

8/10 Good

Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt vid båtarna
3 min gångväg från båtarna till Phu Quoc. Kan inte bli bättre om man kommer eller ska till båtarna. Vid ankomst får du en mobiltelefon som du kan ringa receptionen med. Det är för all typ av hjälp och du kan även beställa taxi av dem. 8 GRATIS resor per rum och dag. Även avresedagen kan du åka gratis till flyg eller buss!!!!! Enkelt familjärt hotel.
Stayed 1 night in Feb 2019

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très convenable qualité prix
Hotel propre . Personnel serviable .très bien placé pour prendre le bateau pour phu quoc. Un peu éloigné de la ville mais propose un service gratuit de taxi pour s'y rendre. A recommander pour un court séjour
Stayed 1 night in Feb 2019

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Idéalement situé pour prendre le ferry
Stayed 1 night in Jan 2019

8/10 Good

Hakan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bra hotell för lite pengar
Slitet hotell men bra service till låg kostnad. Bra övernattning om man ska med båten till Phu Quoc
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellilla on ilmainen taksipalvelu jota voi käyttää 8x päivässä, todella loistavaa!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gedateerd hotel, taxi service is wel fijn. Voor een nachtje prima en voor deze prijs moet je ook niet veel verwachten maar het was heel basic.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Clean and big rooms in this friendly hotel. Free taxi service on city grounds up to times a day. Next to the ferry port and a market around the hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce fut un très beau moment que nous avons vécu dans cet hôtel . Le propriétaire et sa famille sont tout simplement extraordinaire à l égard de ses clients . Aidant et très gentil . Je recommande fortement cet hôtel . Au plaisir d y retourner un jour peut être
Stayed 1 night in Mar 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception desk very friendly and helpful
Stayed 1 night in Mar 2018

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel qui mérite sa clientèle
Un prix incroyable pour un tel standing..... Service gratuit de 8 trajets par jour en voiture personelle avec téléphone pour appeler depuis le centre ville.....Coin jeux dans la chambre.....Immense chambre propre et parfaitement carré (et c'est assez rare en asie) et bien insonorisée avec l'extérieur..... Personnels avec un niveau d'anglais suffisant pour comprendre le peuple francophone....Salle de bain propre mais attention pour les personnes d'1m80 en entrant dans l'enceinte de la douche....Un rapport qualité prix exceptionnel et tout cela proche du ferry,pour ne pas dire en face.
Stayed 2 nights in Feb 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Prima lokatie
1 nacht verbleven. 's morgens met de ferry naar Phu Quoc. De boot ligt op amper 100 meter van ons hotel met uitzicht op zee en een balkonnetje. Helemaal super. We kregen bij het inchecken een mobiel om gratis taxi's te regelen als we ergens naar toe wilden gaan. Nog niet eerder meegemaakt. Het enige minpunt was het harde matras. (Het is maar wat je gewend bent).

10/10 Excellent

Marie, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel au petit soin pour une courte escale
Nous avions choisi cet hôtel pour sa localisation proche de l'embarcadère pour Phu Quoc car nous prenions la bateau de 8h30 et nous avons été agréablement surpris par la disponibilité du personnel et toutes les attentions à notre disposition : jeux de société, un téléphone portable à disposition, 8 courses de taxi offertes... La chambre était spacieuse et agréable. Nous recommandons cet hôtel
Stayed 1 night in Jan 2018

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas beaucoupo d'étoiles mais très bon service
Hotel sans equipement particulier mais très propre avec un service parfait Système de taxi gratuit pour les hotes de l'hotel (très très utile en cas de très forte pluie, je l'ai testé, ça marche bien) Pas de petit déjeuner dans l'hotel mais possibilité de le prendre dans des petits restaurants de rue à moins de 50m Situé en face du débarcadère des ferrys pour Rach Gia
Stayed 1 night in Jan 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service
Ok hotell men jäkla bra service.
Stayed 1 night in Jan 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel avant de prendre le ferry pour Phu Quoc, confortable et situé juste en face de l'embarcadère.
Stayed 1 night in Dec 2017

8/10 Good

bangsg77, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
voyage découvert
rapport prix/qualité est top il y a un taxi gratuit pour les clients d hôtel
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Tina, Stuttgart

Liked: Cleanliness, staff & service
Nah am Hafen
Super wenn man die erste Fähre am Tag nehmen will und nur eine Nacht bleibt. Sonst nichts besonderes und Früh sehr laut durch einen Markt direkt untendrunter.
Stayed 1 night in Oct 2017