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Hotel West Refugio

2.5 star property
Hotel in San Juan del Río with outdoor pool and bar/lounge
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel West Refugio

Habitación Doble Individual | Terrace/patio
Exterior
Habitación Doble Individual
Exterior
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is NZ$71
includes taxes & fees
24 Sept - 25 Sept
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Habitación Queen Size

Habitación Queen Size

Habitación Queen Size

Highlights

Individually furnished
Individually decorated
Fridge
Smart TV
Portable fan
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble Individual

Habitación Doble Individual

Habitación Doble Individual

Highlights

Individually furnished
Individually decorated
Fridge
Smart TV
Portable fan
Blackout curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Habitación Familiar

Habitación Familiar

Habitación Familiar

Highlights

Individually furnished
Individually decorated
Fridge
Smart TV
Portable fan
Blackout curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple - 11 min walk
  • Nuestra Senora de Guadalupe Church - 15 min walk
  • Fundadores Square - 16 min walk
  • San Gil Golf Club - 9 min drive
  • Cavas Freixenet - 10 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 51 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪El Fogon Mexicano - ‬3 min walk
  • ‪El Lugar del Marisco - ‬9 min walk
  • ‪El Rodeo - ‬15 min walk

About this property

Hotel West Refugio

Property highlights
Take advantage of a poolside bar, a terrace and a garden at Hotel West Refugio. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
  • An outdoor pool with sunloungers
  • Smoke-free property
Room features
All guestrooms are individually furnished, and offer comforts such as first-run films, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 34-inch Smart TVs with Netflix, streaming services and digital channels
  • Communal kitchens, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch Smart TV with digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee grinder
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río

Frequently asked questions

Does Hotel West Refugio have a pool?

Yes, this property has an outdoor pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Hotel West Refugio?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel West Refugio on 24 Sept 2024 start from NZ$71.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel West Refugio pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total).

How much is parking at Hotel West Refugio?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel West Refugio?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel West Refugio?

Checkout is at 1:00 PM.

Where is Hotel West Refugio located?

Situated in San Juan del Río, this hotel is within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. Fundadores Square and TecMilenio University San Juan del Rio Campus are also within 2 miles (3 km).

Hotel West Refugio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 46 reviews" "
Rating 8 - Good. 5 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

WEIGUO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Stayed 1 night in Oct 2022

10/10 Excellent

Joel

Stayed 5 nights in May 2022

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos is an excellent host
Stayed 2 nights in Apr 2022

10/10 Excellent

Zabdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bastante tranquilo y se siente mucha paz
Stayed 1 night in Sep 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atención de los chicos de recepción...
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy tranquilo, arquitectura admirable. La zona es muy tranquila libre de ruido
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Edgar

Stayed 1 night in Apr 2024

6/10 Okay

CESAR

Liked: Cleanliness
check in, complicado
Stayed 1 night in May 2024

10/10 Excellent

José Agustín

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos Iván

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes
Stayed 3 nights in Dec 2023

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buen servicio en general
Muy cómodo y agusto la estancia
Stayed 1 night in Sep 2023

10/10 Excellent

Avelino Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Roberto

Stayed 1 night in Jun 2023

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio, yo ya tenía la reservación y en el Hotel no te resiven después de las 11 PM yo les comenté que llegaría 11: 05 y me dijeron que ya no me recibirían y perdí la reservación, la persona con la que hable nada amable! No lo recomiendo en lo absoluto
Stayed 1 night in May 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar, buen servicio, diferente
Muy buena atención y claridad de las reglas. Hace calor en esta época y el ventilador de techo es insuficiente para refrescarse por las noches. El lugar es acogedor y diferente, buen concepto para viajeros de la actualidad
Stayed 2 nights in May 2023

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente tranquilo.
Stayed 1 night in Apr 2023

2/10 Terrible

JOSE ANTONIO

Stayed 1 night in Mar 2023

10/10 Excellent

RUSSEL ALEJANDRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Idaly

Travelled with family
Liked: Cleanliness, staff & service
Muy bonito el lugar, una recomendación es trabajar en acomodar y dejar bien lo del servicio de agua en la regadera no pueden dejar que se tire tantos litros de agua solo porque no sale caliente, ojo con eso porque actualmente es bastante grave. :/ todo lo demás esta muy bien. Gracias

4/10 Poor

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sabanas sucias y zona no muy conveniente
Las sábanas de las camas del hotel al parecer no las habían cambiado porque olían a sudor, zona en la que está el hotel pareciera no ser segura.
Stayed 1 night in Dec 2022

10/10 Excellent

MAURICIO

Stayed 1 night in Nov 2022