Shangri-La Hotels and Resorts in Queenstown from NZ$527

"Everything was fantastic! Buffets breakie was great, the staff at front desk always helpful, the maid service was great! We had the same person every day and she was amazing!! The pool was great but could use a few more loungers as people stayed in theirs all day and others had to sit on other non lounging options but the view was fabulous! "

"A nice clean hotel good location but the online movie are switched off but "

"I want to take a moment to thank the staff first. From beginning to the end of our stay we had phenomenal conversations, service and support from the staff. They got to know my husband and I in a personal level and at one point knew us by name! They wouldn’t just check to see how our stay was going but check on us personally. I’m 1000% recommending friends and family to stay here. The people that we had the opportunity to interact with made the stay worthwhile and the reason we will be going back. The hotel itself was beautiful, room was cleaned quickly, breakfast at Koko kitchen was always amazing. Lunch/Dinner at the Breeza restaurant and bar was always a highlight. It’s right next to the beach so you get ocean views/entertainment with your food and drinks. The Spa was such a calm, relaxing experience. You can feel all stress melt away during your spa session. There was so much to do or locations be relax in the resort we always had something to look forward to . They also had an app where you can schedule events, classes, services. Made everything seem less and easy to request things. Huge shoutout to the following staff: Looknam, Mui, Kate, Krit, Bah, Rainbow, K, Lucy, Muay, Miew, Ben, Bay, Rak, Peachy, New, Pang, Venus, Ya, Mack, Green Tea, Pan, Golf, Meen, Yao, Mariam, Branden, Sachi, Mam, Ard, and Khawfang!!!!!(might have missed a few names we tried to get everyone)."

"The room was clean, the front desk was very helpful and David was helpful with showing us the room, instructions to set up hotel WiFi and delivering the my luggages as well as the lost luggage at the cruise ship notice from the front desk for pick up. Also the helpful instruction on how to adjust the room temperature."

"Great as always!"

"Clean room and very helpful staff"

" The was very good and clean "

"Attentive friendly staff and clean rooms. The room is efficiently compact but works well. "

"Clean room, nearby to shopping centres and good sized room"