Shangri-La Hotels and Resorts in Queenstown from NZ$505

"This hotel is dated but if you are looking for a budget friendly hotel, this is your go to. The linens are clean, the buffet for breakfast was great and had many options and the staff were friendly and efficient! Ray in the executive club bar at happy hour was so amazing and kept your glass filled at the same time as being friendly and helpful with directions for the go to places. "

"We were disappointed with our stay. I had emailed about a birthday and was told there would be a surprise, but nothing was prepared. After asking multiple staff, we eventually received some balloons. From what I’d seen online, rooms were decorated with banners, balloons and toys, so this was quite underwhelming. We were also told something would be set up in our room while we were out, but this didn’t happen. The room view also wasn’t as advertised."

"Breakfast was good, nice variety of local & continental ...A number of different stations that caterered for different requirements. The gym was awesome, really well equipped and pool was nice and decent amount loungers and chill areas"

"Lovely hotel, not so good if you suffer from vertigo!"

"Please clean the room once if checking in on Friday and out on Monday. "

"A great spot, love the pool & club bar. 2nd stay at this hotel, very enjoyable "

"It’s clean and the staff are very friendly."

"This is a world class hotel. The rooms are spacious, food amazing and reasonably priced. Check-in with Raja at the front desk was such a pleasant experience. Hima in Town restaurant was so hospitable and has such a warm smile. Vincent in the Gallery NaWei was very knowledgeable and friendly. I will choose Fullerton everytime. "

"Staff very nice. Facilities very clean. However, rooms are somewhat small and cozy. "