Hilo Hawaiian Hotel, Trademark Collection by Wyndham
4/10 Poor
"There was a medium size cockroach inside the bathing tub and it was very stubborn to get rid of it.
The front office lady blabbered something in her own accent was very hard to follow.
Parking was a nightmare. You should know some gymnastics and know how to come out of the car after you parked in the tight spot. It's highly
possible your car will get stuck and damaged.
Good thing is it's nearer to the airport and restaurants. "
"Beautiful, quiet, clean, comfortable, & a lot of space to spread out. A real oasis. The kitchen is well stocked to prepare meals at home. The time we spent at the house we gravitated to the covered lanai to look and listen to the river and to stay dry from the daily rain. The home is very close to town. The host provided easy check in and check out instructions."
"This home is amazing!! There were five of us and there was PLENTY of room for all of us. The home was extremely clean. Unlike other houses on this trip we could actually walk around in white socks and they weren’t black in the first ten steps. The kitchen had everything we needed and was stocked with coffee and filters. If we ever come back to the Hilo area, you can bet we will be staying at this house. Suzy was exceptional in answering any questions we had and offering advice if needed. "
"Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to label your items with.
I never came across another guest in the property, but I know they were there because doors would open/closer.
Very great location, but there are many many options in this town where you may get better amenities with an actual host that would prepare and care for your room"
Pu'u 'O'o Trailhead is located in an area of Hilo known for its beautiful island views. Hilo is home to 288 hotels and other accommodation options, so you can find something that's perfect for your stay.
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