Top Hotels Near Pu'u 'O'o Trailhead in Hilo

"I found it quite noisy as you could hear people talking, top floors, tv’s."

"Very nice place great location "

"Balcony chair webbing was ripped open. There were tears in the drapery lining, Fridge and ice bin were in the bathroom > unpleasant double duty for bath vanity. NO MICROWAVE! The toilet/bathtub room was as dimly lit as a 15 watt lightbulb. The bathroom exhaust system wasn't working leaving the room soaked with moisture. The towel rack above the toilet had large areas of rusty bare metal. The grunge factor was everywhere. Upgrades have been done with new paint and tile but done on the cheap with unskilled labor. Tile corners were rough. Overpaint on doorknobs and towel hooks. Ceiling light by balcony door looks like it has been there since the 1970s. The very small desk area was directly under the TV. Power outlet on the desk lamp was so worn out a power cord would not stay in contact. The next closest power outlet was 8 feet away under the small table, or, it was in the mishmash of cords behind the desk that served the cable boxes. Wi-Fi was inconsistent and kept disconnecting. And after a power failure it never came back before we left. Why wasn't the hotel's system better surge protected? The noisy bar had an entertainer that thought distorted volume made up for lack of talent. The bar's Mai Tai was the worst EVER. I bottled cocktail would have been better. It tasted like canned orange juice. I ordered two Mai Tais and a French dip sandwich to go. Mai Tais were made right away. The drink ice had melted before the sandwich was served... with no dip sauce or napkins."

"Amazing room and view of the koi pond. Bed was comfortable. Shower was amazing "

"10 minutes above Hilo proper with lots of food and shopping choices. Plus a cool view overlooking the city and the ocean!"

"There was no kitchen, just a small microwave "

"We enjoyed our stay here. The house had everything we needed for a comfortable stay. The hot tub was amazing after a long hike. A negative was the cleaning fees & cleaning check list. The checkout instructions have 7 tasks for you to do before you leave, AND they charge a hundred dollar plus cleaning fee. Otherwise the house was great. Thanks for a lovely stay. "

"We would have given all 5s except that when we arrived we were not met by a host. We were able to let ourselves in using the lock box key. We discovered the beds not made, trash in the rooms and on the floors, linen in piles and in the washing machine. After checking to make sure we had the correct day and time, we called Charlotte and got an immediate response. She apologized for a missed communication, and arranged for 3 housekeepers to make the beds and provide clean towels. The next day the housekeeper returned to finish cleaning. In spite of our initial dismay and confusion, it was clearly evident to us that even in its dishelved state, this property was/is unique, loved (well maintained), and worth waiting for. So we did, and we are glad that we did! "

"Perfect in every way. Gorgeous property, soothing waterfall and comfortable accommodations. "