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"Everything was great. The beach was a little far from our room but the pool was close. The jerk chicken on the beach was the best."

"Me encanto la piscina, el spa que todo estaba limpio..."

"The resort is absolutely beautiful, very modern, clean, and well-maintained. The pools, beach access, and overall atmosphere made the entire stay feel relaxing and luxurious. The staff was friendly and attentive, always willing to help with anything needed. The food exceeded expectations with a great variety of restaurants and options every day, and the drinks were excellent as well. The rooms were spacious, comfortable, and cleaned consistently."

"The staff was very helpful whenever I needed, and the resort was very clean and well maintained."

"Todo estuvo muy bien, en la estadia !"

"excellent evening I love the place the employees very nice with everybody love I recommend "

"Everyone was great"

"We had lots of problems with this resort. A long wait for a room and at 4:00pm we get into a room which only had one bed. We went to the front desk to tell them that we stated on our reservation we needed two queen beds. They told us they didn't have any available that they would have it the next day. We also had problems with the toilet in second room we were moved to, safe issues twice when it wouldn't open. The patio door didn't lock glad we were not on the front floor. A friend we met in the pool had phones stolen from his room and the couple who stole them was removed from the resort. The main buffet on the adult side where we were staying was closed 8 days of our 10 day vacation. I would not recommend this resort which was rated 5 stars and it didn't measure up to that rating at all. We will never go to Serenade resort ever again."

"This was my second visit at this resort and everything was just as good as before "