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Excellence El Carmen - Adults Only All Inclusive

5.0 star property
Pristine beaches and crystal-clear waters create the perfect backdrop for rejuvenating spa treatments, gourmet dining, and engaging activities

Choose dates to view prices

Experience the ultimate tropical retreat at Excellence El Carmen - Adults Only - All Inclusive, where warm sand and crystal-clear waters await. Unwind with a body treatment or aromatherapy at MIILE Spa, indulge in international cuisine at one of 12 on-site restaurants, or enjoy beach massages and yoga classes.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

8.8 out of 10
Excellent
(75 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

8.8 out of 10
Excellent
(47 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(4 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed
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About the area

Located on the beach, Excellence El Carmen - Adults Only All Inclusive is in Uvero Alto, a neighbourhood in Punta Cana. Macao Beach and Cana Bay Golf Club are two other places to visit that come recommended. Visit our Punta Cana travel guide
Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Macao Beach featuring a beach and tropical scenes
    Macao Beach
    20 min drive - 13.1 km
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    44 min drive - 35.4 km
  • Aerial view of the Punta Cana beach with white sand and turquoise water of the Caribbean Sea. Top places for summer vacations in all Inclusive resorts and hotels in Dominican Republic
    Punta Cana Beach
    54 min drive - 55.4 km
  • Sirenis Aquagames Water Park
    8 min walk - 0.7 km
  • Cana Bay Golf Club
    28 min drive - 20.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    45 min drive

Restaurants

  • Lobby Bar
    5 min drive
  • Ice & Coffee Shop
    4 min drive
  • Buffet Macao
    5 min drive
  • Wink
    4 min drive
  • Freestyle Tiered Pool and Bar
    5 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

Luxury all-inclusive property near Macao Beach
Near Sirenis Aquagames Water Park, Excellence El Carmen - Adults Only All Inclusive provides 4 poolside bars, a swim-up bar and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a body scrub at Miile, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach yoga, volleyball and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.
Other perks include:
  • 6 outdoor pools along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Concierge services, a 24-hour front desk and wedding services
  • Guest reviews say great things about the dining options, beach locale and pool
Room features
All 492 rooms include comforts, such as 24-hour room service and free international calls, in addition to perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and rainfall showers
  • 46-inch Smart TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence El Carmen - Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence El Carmen - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, football, tennis and more.

Where is Excellence El Carmen - Adults Only All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

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Reviews

Excellence El Carmen - Adults Only All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2027 out of 2837 reviews
Rating 8 - Good. 448 out of 2837 reviews
Rating 6 - Okay. 190 out of 2837 reviews
Rating 4 - Poor. 69 out of 2837 reviews
Rating 2 - Terrible. 103 out of 2837 reviews

Reviews

Verified

10/10 Excellent

Luz Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

lamarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was everything you needed to relax and enjoy your vacation
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly, safe and beautiful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

FATEN M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful hotel. Very good food. Just wished they had a buffet for lunch
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

SAEED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a room with ocean view, it was a perfect experience, the personnel were friendly and professional and the quality of service including the restaurents and foods were ideal, I suggest this for everyone.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was top notch. Very welcoming and comfortable. A great place to just relax.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities
The room was spotless, the staff was nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Super clean, and wonderful. Greatest vacations ever
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Patrice

Liked: Staff & service, property conditions & facilities
The property was well maintained
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit musty but resort was beautiful. Food was great! Staff was great!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

XIANLU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim-up suite with direct pool access. Amazing amenities and food choices are abundant.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and resort
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The staff was absolutely fantastic.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Glenn Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Shout out to Milton, Samual, Jenny & Stacy for friendly pool and beach bar accommodations. Cleaning staff was excellent. Room 8215 had great ocean and grounds views.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property and the week was what we hoped for. We would definitely go back to this resort. We didnt have to clean, cook or work, so how could we not enjoy. Ocean was beautiful and loved that pool and beach was not super busy.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , wonderful helpful staff ,amenities,beautiful beach,room service ,beachtowel and poolside service. Great food
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch Resort! The staff is incredible! Food very good! Pools clean and cleaned often.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Darrine

Liked: Cleanliness, amenities, property conditions & facilities
Yes... room was spotless... staff was great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Julie Diane

Liked: Cleanliness, amenities, property conditions & facilities
Loved the resort! The rooms were spotless, service was attentive and friendly and the food and drinks were delicious. My favourite spot was the beach, clean and free of seaweed. I great resort to relax and get pampered. We will l return again someday.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jerry Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great Resort & great food!!!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Kelsey

Staff was nice
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Patricia M

Liked: Cleanliness, amenities, property conditions & facilities
Excellence El Carmen was amazing! The staff was wonderful the resort was unforgettable and the room to die for. Spa totally worth it and the food 5 stars. My partner and I spent 6 days celebrating our anniversary and after this trip, decided this is our anniversary location. Thank you all at Excellence El Carmen keep up the great work.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

karen JANNENE

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the ocean. Pool was nice, needs some maintenance. Lots of ants in flower beds, mosquitos were very present even during the day.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cristobal

Liked: Cleanliness, amenities
Room was clean, staff was great, jacuzzis and private pool area of junior suite need some remodeling.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jeremiah T

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating and friendly.
Stayed 3 nights in Jan 2026