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Reviews of Villanita

Villanita
MANUEL SEÑORET 1731, Punta Arenas, Magallanes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at Villanita for 5 days in March, before setting off to Torres del Paine National Park. Ana speaks excellent English and is beyond helpful. She arranged a taxi to pick up my husband at the airport when his plane got delayed and arrived at 1 am. She printed out ticket confirmations for us. She had great shopping suggestions (Balfer in Zona Franca for hiking gear) and even gave us a ride there. The two bedroom cabin is very cute with a full kitchen. There's a grocery store around the corner so it was easy to cook some of our own meals. It was about a 10-15 minute walk to the business district, but the area felt safe and it was extremely quiet. Highly recommend Ana and Villanita!
Stayed 5 nights in Mar 2023
Response from Ana Maria from Villanita on 18 May 2023
Muchas gracias nuevamente!!

4/10 Poor

Verified traveller

Disappointing
The good news was that the property was clean with a good shower and a comfortable bed. There was a kitchen with everything needed to prepare food. This unit did not include breakfast and there were no restaurants close by. The bad parts: it's in a very sketchy neighborhood, although the property itself is behind a locked gate, it is not a neighborhood to walk around in at night. The light in the bathroom did not work, although the property manager tried to fix it, she brought the wrong light bulb and it was not fixed during our stay. Also, the toilet was broken, requiring manual flushing and turning off the water at the wall. Finally, the owner has stopped accepting anything but cash. She informed me of this after I had already left the States, luckily I had my debit card with me. Altogether not a very good experience.
Stayed 2 nights in Jan 2023
Response from Ana Maria from Villanita on 4 Feb 2023
I am very sorry that you had to go through this experience that was not to your liking. Unfortunately due to family problems I had to leave the city and assign someone in charge who apparently could not solve the problems immediately. Sometimes unforeseen events that are difficult to handle occur. I have lived in this place for 26 years and I have never had a problem regarding security. Although our neighborhood is middle class, all the neighbors are good and trustworthy people, although I understand that it is difficult for you to perceive it because you do not know the place. To have places to eat very close, you had to book in the center of the city, although the best restaurant is only 8 blocks away. I apologize for not having noticed the payment issue earlier, it was precisely due to the urgency of my trip. Sorry.

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Tim

Liked: Amenities, property conditions & facilities
Great budget minded property. Very cute. Everyone was so kind and helpful.
Stayed 2 nights in Apr 2022
Response from Ana Maria from Villanita on 11 May 2022
Thank you very much for your comments, it is very pleasant to know that you felt comfortable and welcomed. We are waiting for you back... A big hug!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time at the apartment. It is spotlessly clean and in a good position. Easy to make your own meals.
Stayed 2 nights in Jan 2020
Response from Ana-Villanita on 13 Jan 2020
Thank you Christine for your comment, I'm very glad you enjoyed the cabin. Too bad we didn't have much time to share, I hope you come back one day. Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Villanita on 9 Jan 2020
Muchas muchas gracias por tan positivo comentario, eso me da aliento y energía para seguir mejorando cada día. Un abrazo y espero que algún día puedan regresar.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna Maria was the best! The apartment was cozy, clean and had a nice view. Highly recommend!
Stayed 2 nights in Nov 2019
Response from Ana María - Villanita on 3 Dec 2019
Thank you very much Teresa for your comment, I am very glad that you enjoyed this place. It helps me to keep improving every day. Many greetings!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host, beautiful cabin
A beautiful well-equipped cabana with great heating and shower. Had everything we needed as well as parking onsite. The best part though was Ana, who looked after us completely and spoke excellent english. As another bonus - Ana recycles and composts! Brilliant.
Stayed 2 nights in Mar 2019
Response from Villanita on 14 Mar 2019
Thank you beautiful family! Your comments encourage me to continue improving every day and to have the energy to continue successfully this endeavor. A hug!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and hospitable. Perfect place!
Ana Maria who owns and manages the property is very sweet and welcoming. We organized to have her pick us up at the airport and it was so welcoming to land and see a friendly face holding up my name on a white board. Not only is she super sweet and caring, her villanitas are PERFECT. We had 4 adults stay here, perfect for couples and families. It had a kitchen with everything you needed, a bathroom with a shower and an amazing towel rack that warmed our towels and dried the clothes that got wet in the rain, and most importantly the bedrooms were clean and the beds and sheets were COMFORTABLE. We spent 3 weeks in South America and paid for hostels and hotels that ranged from $12 USD- $600+ USD and I will say that Ana Maria's Villanitas was one of our favorite stays. Highly highly recommended! Also, walkable distance to the nearby markets, food places, etc. We definitely would come stay here again.
Stayed 2 nights in Jan 2019
Response from Villanita on 23 Jan 2019
Dear Melanie, I have been surprised with your loving comment and above all happy to know that you felt comfortable, welcomed and happy with the cabins. It is the idea ... to be able to provide those who arrive, a place where people feel welcomed and can value what we have managed to build with so much effort. I hope not to lose energy to improve this place every day and that many more as you can enjoy it. Thank you! and ... obviously you will always be welcome again. I wish you success and many joys, like those you have given me with this great comment .. Kind regards, Ana María

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, very clean, had everything we needed, and great location.
Stayed 1 night in Dec 2018
Response from Villanita on 5 Dec 2018
Thanks for the great comments, I hope to continue improving every day

8/10 Good

JOSE

Disliked: Room comfort
Acogedora.
La Sra. Ana es súper- colaboradora. La cabaña esta bien. Relación calidad precio muy buena.
Stayed 3 nights in Nov 2022
Response from Ana Maria from Villanita on 27 Nov 2022
Gracias!! Espero que siga ganando España en el mundial y que también puedas ver los partidos desde un cómodo sillón... saludos!!

10/10 Excellent

Ivette

Liked: Cleanliness, room comfort
Stayed 10 nights in Dec 2021
Response from Ivette on 7 Mar 2022
No he podido ver tu comentario pero en todo caso se agradece... Un abrazo!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
El lugar es hermoso, agradable y muy tranquilo, destaco la amabilidad de su dueña.
Stayed 2 nights in Feb 2019
Response from Villanita on 23 Feb 2019
Muchas gracias por este comentario que me da energía para continuar... Feliz de que hayan disfrutado de este lugar que siempre estará abierto para ustedes y que cada día esperamos seguir mejorando. Un abrazo!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Wir wurden von der Gastgeberin nicht nur sehr nett aufgenommen, sondern sie fuhr uns sogar zu einem sehr guten Restaurant, da wir keinen Wagen hatten.
Stayed 2 nights in Jan 2019
Response from Villanita on 18 Jan 2019
Danke für den Kommentar ... das sind Dinge, die ich mit viel Liebe zu meinen Kunden mache...