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Hotel y Cabañas Puerto Pilar

3.0 star property
Find your haven with delicious meals and stunning views from the garden. Enjoy 24-hour front desk support for an effortless getaway.

Choose dates to view prices

Escape to Hotel y Cabañas Puerto Pilar, where you can unwind on the scenic terrace or stroll through the garden. With a restaurant on site and barbecue grills available, you'll feel right at home. Take advantage of free self parking, multilingual staff assistance, and concierge services for a stress-free stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel y Cabañas Puerto Pilar

  • Property highlights
  • Take advantage of a terrace, a garden and a restaurant at Hotel y Cabañas Puerto Pilar. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Smoke-free property, multilingual staff and a TV in reception
    • Tour/ticket information, concierge services and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel y Cabañas Puerto Pilar have amenities, such as free WiFi.
  • Other amenities include:
    • Rainfall showers and deep-soaking baths
    • Heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel y Cabañas Puerto Pilar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Cabañas Puerto Pilar?

Self-parking is free at this property.

What time is check-in at Hotel y Cabañas Puerto Pilar?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel y Cabañas Puerto Pilar?

Checkout is at 10:30 AM.

Where is Hotel y Cabañas Puerto Pilar located?

Situated in Puerto Varas, this hotel is 1.3 mi (2.2 km) from Lake Llanquihue and within 12 miles (20 km) of Venado Beach and Green Lagoon. Petrohue Falls and Galería y Centro Cultural Bosque Nativo are also within 20 miles (32 km).

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Reviews

Reviews

7.6

Good

7.0

Cleanliness

10

Location

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

6/10 Okay

Lionel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

La vue, et rien d'autre.

Hormis la vue absolument sublime, cet hotel n'a rien de charmant, avec une déco plutôt sinistre. Mais le pire, est cette odeur de vieux bois pourri dans la chambre, dont on ne peut se débarrasser malgré une aération permanente.
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Плохой отель!

Отель-сплошная беда!по приезду наше бронирование не нашли.или не захотели найти.наши дома проданы другим и нас не заселили.денег не вернули и не извинились даже.это в этом отеле норма.и все очень старое.это не 3-4 звезды а хостел 0.5 звезды.не ездите сюда!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor vista para o lago e o Osorno!!!

Hotel com vista maravilhosa do lago e do vulcão Osorno e um café da manhã excelente!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
The renovation is overdue. Cabins were nice. We loved the cheerful colors but windows and doors need maintenance. Location was wonderful, right on the lake. Puerto Pilar is one of the very few hotels between Puerto Varas and Petrohue Waterfalls. We preferred to go for breakfast and dinner back to Puerto Varas ( more choices and more economical) .
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location with beautiful views of the lake and volcano
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Disliked: Staff & service

Recepcionista antipatica

Lugar fabuloso, porém quando chegamos lá antes de reservar a recepcionista (antipatica) disse que não poderia fazer reservas por 1 noite, quando entramos no hotel.com tinha a opção de uma noite, fizemos a reserva e voltamos lá...a mulher fez piada dizendo “é a vida...” o hotel estava completamente vazio...sinceramente não entendi. Mas dormimos lá e o café era gostoso.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019