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Villas Grand Gardenia

3.5 star property

Choose dates to view prices

You can look forward to a terrace, a garden and a restaurant at Villas Grand Gardenia. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Restaurant
  • Outdoor space
  • Parking available
  • Room service
  • Housekeeping
The current price is NZ$117
includes taxes & fees
11 June - 12 June

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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Villas Grand Gardenia have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Villas Grand Gardenia?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Villas Grand Gardenia on 11 Jun 2026 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villas Grand Gardenia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villas Grand Gardenia?

Self-parking is available for a fee.

What time is check-in at Villas Grand Gardenia?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM.

What time is check-out at Villas Grand Gardenia?

Checkout is at 11:00 AM.

Where is Villas Grand Gardenia located?

This family-friendly Atlixco villa is within 2 mi (3 km) of El Cristo Golf Club, Lighted Village and 5 de Mayo Brewery. Parque Ayoa and Atlixco Square are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 98 out of 180 reviews
Rating 8 - Good. 45 out of 180 reviews
Rating 6 - Okay. 25 out of 180 reviews
Rating 4 - Poor. 8 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

Reviews

Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and grounds 🙂
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly people, super easy check in! Great place, with a pool!
Stayed 1 night in May 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
First time in Puebla and guessed where would be convenient to our event. The hotel was as pictured. We are non-Spanish speakers with only a minimum of words. The check-in was quick and the staff were kind and helpful. The room was. Spacious and the grounds were clean and well maintained. The pool area was very nice. The room service was good and affordable and there was a fully stocked refrigerator with snacks and drinks drinks for much less than in the US. This is a sustainable hotel with LEDs, solar and other energy/resource saving measures. We felt safe throughout the trip and there is 24hr security on site
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Mario

Disliked: Communication
Good service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Frida

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and relaxed atmosphere Kind personnel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great pool …would stay again! Pleased with our 3 day stay ….
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, property conditions & facilities, communication
The calmness during my stay.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful property.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
I highly recommend this property
Stayed 1 night in Sep 2022
Verified

8/10 Good

Arelis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing. Only inconvenient the light service went out on two occasions. However the staff helped. When the light went out also water service was not available.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yeiny

Liked: Cleanliness, room comfort, communication
Place was really nice and definitely clean. The staff was great. Having a refrigerator was very nice since you can go to the store And by your own things and cook if you wish to do so. Breakfast was very good but it only opens on the weekends. I do wish the shower head worked better and they could in the future think about screening the windows since it doesn’t have AC it gets hot but if you leave the windows open then the mosquitoes come in and they have a feast. It also needs more hanging hooks in the rooms for your towels to dry. But that’s just my opinion. Location is GREAT!!! Uber has a big issue finding the place and they always end up at the gas station which you can easily access through the black little door once you are out of the Villa. The Mall is on the corner. You can find anything you need even groceries.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Karina

Liked: Cleanliness, check-in, communication, listing accuracy
Todo muy limpio, el ambiente muy familiar, todo el personal muy atento. Mi único inconveniente es que la habitación estaba conectada con una villa más grande, lo separa una puerta perfectamente cerrada, y había adolescentes a un lado que hacian demaciado ruido en la noche, notifique a la recepción, pero igual los chicos no hicieron caso. Obvio eso no depende del personal, más bien de la educación de quién te toque de vecino. Sino tienes problemas con esos detalles, es un hospedaje muy recomendable
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Iolany

Liked: Cleanliness, check-in
Disliked: Listing accuracy
No hay aire acondicionado y en tiempo de calor las habitaciones de arriba son insoportables pues no hay mosquiteros y no se puede abrir. Además que solo tiene la ventanita del baño para abrir. Dicen que facturan y hoy, dos días después, no he recibido la factura y la he pedido 4 veces y solo dicen "en un rato la mando"
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, check-in, communication, listing accuracy
El lugar está muy lindo, con buena ubicación, el personal muy amable, lo recomiendo mucho!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, check-in, communication, listing accuracy
Excelentes habitaciones , limpias y muy amplias
Stayed 1 night in Apr 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, check-in, communication, listing accuracy
En general todo estuvo bien. Muy limpio y cómodo. Mi sugerencias: poner toallero en lavamanos, tapete de toalla para salir de la regadera y poner instrucciones para el uso de la cafetera
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Karina

Liked: Cleanliness, communication, listing accuracy
Si. Me gustaría que fueran más enfáticos que es un alojamiento totalmente familiar y es esperado encontrar niños en las áreas comunes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hermoso lugar, acogedor, limpio, el staff super amable Definitivo regresaría
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lo único que me asustó fue que salió una araña color café algo grande de detrás de la cabecera!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nabila

Liked: Cleanliness, amenities, property conditions & facilities, communication
En general bien, fuimos para una boda y estuvimos poco tiempo, la habitación que nos dieron tenía dos camas, una en un tapanco, pero el acceso era complejo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper bonito! La habitación increíble La alberca algo fría, se ha de disfrutar más en verano
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ESTEFANIA

Liked: Cleanliness
Disliked: Amenities, communication
La habitación estuvo bien. Los de recepción nefastos. Muy groseros y de mal modo su atención al hacer check out
Stayed 1 night in Jan 2026
Verified

6/10 Okay

MARIA ISABEL

Liked: Amenities, property conditions & facilities
No tiene estacionamiento adentro y la comida no es hasta tarde, falta mejorar el servicio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, room comfort, communication
El hotel está muy bonito
Stayed 1 night in Oct 2025