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Hotel Puente Real

3.5 star property
Beaux Arts hotel connected to a shopping centre in Puebla with free breakfast

Choose dates to view prices

Hotel Puente Real sits near the fascinating Cuexcomate Volcano, offering continental breakfast to fuel adventures. Guests appreciate the practical dry cleaning services, in-room WiFi connection, and access to both a gym for workouts and a business center for productivity needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
The current price is NZ$92
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - single
Blackout curtains
Designer toiletries
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

Highlights

Separate dining area
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150

What's nearby

  • Galerías Serdán - 7 min drive - 2.3 km
  • Estrella de Puebla Observation Wheel - 14 min drive - 5.3 km
  • Angelopolis Commercial Center - 14 min drive - 4.9 km
  • Puebla Cathedral - 17 min drive - 6.0 km
  • Great Pyramid of Cholula - 19 min drive - 7.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 21 min drive

Restaurants

  • ‪Abasto Boutique - ‬19 min walk
  • ‪Tacos del Puente - ‬12 min walk
  • ‪Molotes David - ‬10 min walk
  • ‪Los 3 García - ‬12 min walk
  • ‪Taquería El Puente - ‬9 min walk

About this property

Hotel Puente Real

Hotel near Cuexcomate Volcano
Located close to Cruz del Sur Shopping Center and Estrella de Puebla Observation Wheel, Hotel Puente Real provides free continental breakfast, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Additional perks include:
  • Express check-in, a vending machine and a 24-hour front desk
  • Multilingual staff, luggage storage and concierge services
  • Meeting rooms, a porter/bellboy and tour/ticket information
Room features
All 60 rooms have comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 31-inch flat-screen TVs with cable channels and DVD players
  • Daily housekeeping, desks and phones

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Holiday Inn Express Puebla by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,603 reviews
The price is NZ$124
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Frequently asked questions

Is Hotel Puente Real pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Puente Real?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Puente Real on 17 Nov 2025 start from NZ$91.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Puente Real?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Puente Real?

Checkout is at 1 PM.

Where is Hotel Puente Real located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Cuexcomate Volcano and 1.4 mi (2.2 km) from Cruz del Sur Shopping Center. Estrella de Puebla Observation Wheel and FINSA are also within 6 mi (10 km).

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Reviews

Hotel Puente Real Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.4

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 105 reviews
Rating 8 - Good. 29 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

Reviews

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

2/10 Terrible

lee dong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

sencillo pero funciona bien

Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022

4/10 Poor

Irasema

Liked: Staff & service
Disliked: Property conditions & facilities
Hicieron fiesta en las habitaciones vomito en las escaleras ruido a todo volumen desde las 7 am y nadie les dijo nada . Una de las habitaciones se apagaba y quedaba sin luz. El olor del baño muy desagradable
Stayed 1 night in Apr 2022

10/10 Excellent

Gabriela Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, cuarto con lo necesario para un viaje como el mío. Tal vez poner más jabones y tener una maquina de bebidas para cuando ya cerró el restaurante bar.
Stayed 1 night in Mar 2022

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin problemas el personal muy atento
Stayed 2 nights in Jun 2021

10/10 Excellent

Lizzet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia fin de semana

Cómodo y muy lindo solo el internet está horrible es lo único
Stayed 1 night in Oct 2020

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de paso

Se publica como un hotel familiar y es un hotel de paso
Stayed 1 night in Oct 2020

8/10 Good

Victor, Tlaxcala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio e instalaciones. Costo-beneficio bueno
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general cumple con las espectativas, excelente para pasar la noche
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIMPIO, BONITO, SEGURO, MUY AMABLES, HERMOSOS VENTANALES Y EL DISEÑO DE HABITACIONES EN DOS NIVELES, MUY COMODAS, LA PLANTA BAJA ES UNA SALA DE ESTAR Y LA HABITACION INDEPENDIENTE EN LA PARTE DE ARRIBA, IDEAL PARA VAJE DE NEGOCIOS, CUENTA CON MESA DE TRABAJO Y CONEXIONES USB INCLUIDAS
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar y condiciones es muy lindo, yo me hospedo ahí muy seguido, considero que el trato en recepción es muy malo, las chicas no son nada amables. Fuera de eso, todo bien.
Stayed 1 night in Nov 2019

8/10 Good

YENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen lugar

el lugar es amplio, las habitaciones limpias y cómodas. apto para descansar no vimos que tan cerca esta de las cosas saque solo llegamos a dormir
Stayed 1 night in Nov 2019