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Hotel Isabel

3.0 star property
Travelers step into local charm at every turn in Puebla Historic Center, where garden strolls and lively table tennis matches await between explorations

Choose dates to view prices

Hotel Isabel sits in the heart of Puebla Historic Center, offering the perfect base for discovering the city's rich history. Guests can unwind on the garden terrace after a day of exploration or head to the arcade/game room for a friendly match of table tennis.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is NZ$67
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(52 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Jetted bath
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla Historic Center, a neighbourhood in Puebla, is home to Hotel Isabel. The area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez, while Amparo Museum and Santa Monica Convent and Museum of Religious Art are cultural highlights. Travelling with kids? Consider Africam Safari and Museo del Ferrocarril. Guests love the hotel's central location. Visit our Puebla travel guide
Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zocalo Square which includes a park and night scenes
    Zócalo de Puebla
    3 min walk - 0.3 km
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    3 min walk - 0.3 km
  • Palafoxiana Library which includes interior views and heritage elements
    Palafoxiana Library
    3 min walk - 0.3 km
  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    7 min walk - 0.6 km
  • Puebla Convention Center
    12 min walk - 1.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    44 min drive

Restaurants

  • El Mural de los Poblanos
    2 min walk
  • Comal Cocina de Antojo
    2 min walk
  • Profética - Casa de la Lectura
    2 min walk
  • Attico 303
    2 min walk
  • Frenchies Café
    2 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
You can look forward to a terrace, a garden and an arcade/games room at Hotel Isabel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, valet parking and extended parking
  • Full breakfast (surcharge), tour/ticket information and a banquet hall
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Isabel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 47-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Isabel?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Isabel on 4 Feb 2026 start from NZ$66.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Isabel?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is steps away from Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Profetica are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Reviews

Hotel Isabel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 664 out of 1009 reviews
Rating 8 - Good. 227 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

Reviews

10/10 Excellent

Clara

Liked: Cleanliness, amenities, property conditions & facilities
yes rooms were clean staff very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
Stayed 4 nights in Dec 2025

10/10 Excellent

anayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrace has amazing views, staff was more than inc
Stayed 4 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Not spotless, but generally well kept. Staff is very friendly and attentive.
Stayed 6 nights in Dec 2025

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location close to everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
The room was ample, comfortable and very clean. Location was amazing, and the price of the stay, superb! Will definitely consider staying at Hotel Isabel again when I visit beautiful Puebla.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance and the staff was lovely
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, clean and comfortable. Strong wifi in the room. The hotel itself is in an excellent location for exploring the Centro area, situated close to museums, restaurants and shopping. My only complaint relates to interior noise. The hotel inner courtyard has hard surfaces of tile and stone, which tend to reflect and transmit sound. Staff working late at night, or other guests coming and going (particularly if they aren’t modulating their voices) I found to be loud and disruptive in my room.
Bedroom
Bathroom
Stayed 3 nights in Jan 2026

6/10 Okay

Yvette

The location was great, walking distance to plaza. The only thing is that the room was not the cleanest. We had to get new bedding bev
Stayed 2 nights in Nov 2025

10/10 Excellent

Ulice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff, and the cleaning was great,, but they needed more amenities in the room, like body lotion, kleenex, the little extras
Stayed 4 nights in Nov 2025

8/10 Good

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great about hotel location, Clean , services. only complain was a bit noisy at lobby echo
Stayed 3 nights in Sep 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and excellent service. The dining was also great.
Stayed 2 nights in Jul 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kindness, place is very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Stayed 2 nights in Jun 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, cleanliness. No 24 hr room service
Stayed 1 night in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Great location, steps away from the Zocalo. Near restaurants, coffee shops, stores, and Cathedral. Weekends host many bazaars which were walking distance from the hotel. Hotel restaurant had excellent friendly service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always consider this hotel as my first choice because of its location. There are many restaurants and interesting places nearby. The receptionist at this hotel was very attentive, and the room was very comfortable and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Elvia C

Liked: Cleanliness, staff & service
This is a small hotel in a great location, walking distance to Zocalo. Hotel is clean and comfortable. If I can make a suggestion, I think it would make a great option if they would provide better quality of essentials like shampoo and hand soap. Having a small box of Kleenex and a bottle of water daily would be getting excellent ratings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,amazing view of the cathedral,self parking close by, but need to leave the key, but very safe, the only issue I found was the echo in the rooms that connected to the service areas that resonate inside the rooms,but overall it was a nice stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is closed to all amenities at walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Elvia C

Liked: Cleanliness, staff & service
There was a water leak in the room. Poor quality shampoo and hand soap. Should provide a box of tissue. Very friendly staff especially Lorena and Isabel.
Stayed 1 night in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Jan 2026