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Hotel Casa Monarca

3.0 star property
Hotel with free parking, a short walk to Zócalo de Puebla

Photo gallery for Hotel Casa Monarca

Reception
Staircase
Interior
52-inch flat-screen TV with cable channels, TV
Standard Double Room, 1 King Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$126
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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The price is NZ$83
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About the area

Map
303 Calle 7 Sur Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 10 min walk - 0.9 km
  • Puebla Convention Center - 19 min walk - 1.6 km
  • Angelopolis Commercial Center - 5 min drive - 4.5 km
  • Centro Expositor - 7 min drive - 4.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Salon familiar Corona - ‬3 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬3 min walk
  • ‪Café Tres Gallos - ‬1 min walk
  • ‪Ocho30.4 - ‬2 min walk
  • ‪Fonda la Mexicana - ‬3 min walk

About this property

Hotel Casa Monarca

Hotel near Zócalo de Puebla
Near Puebla Cathedral, Hotel Casa Monarca provides everything you need. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and luggage storage
  • A front desk safe
Room features
All guest rooms at Hotel Casa Monarca offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 52-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • Free self parking on site

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Monarca Puebla
Casa Monarca Puebla
Hotel Hotel Casa Monarca Puebla
Puebla Hotel Casa Monarca Hotel
Hotel Hotel Casa Monarca
Casa Monarca
Hotel Casa Monarca Hotel
Hotel Casa Monarca Puebla
Hotel Casa Monarca Hotel Puebla

Frequently asked questions

Is Hotel Casa Monarca pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa Monarca?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Monarca on 9 Aug 2025 start from NZ$125.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Monarca?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Monarca?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Monarca?

Checkout is at noon.

Where is Hotel Casa Monarca located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Bello Museum, Zócalo de Puebla and Puebla Cathedral. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

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Hotel Casa Monarca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 134 reviews
Rating 8 - Good. 22 out of 134 reviews
Rating 6 - Okay. 2 out of 134 reviews
Rating 4 - Poor. 1 out of 134 reviews
Rating 2 - Terrible. 0 out of 134 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Merianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, centrally-located place for visiting Puebla.
Stayed 2 nights in Feb 2025

8/10 Good

martin

Liked: Amenities, property conditions & facilities
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
Stayed 3 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Stayed 1 night in Jan 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding streets had a lot calligraphy
Stayed 5 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Stayed 3 nights in Feb 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay and relax. Close to down town.
Stayed 3 nights in Aug 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff! Will make this my stay for all future trips to Puebla!
Stayed 2 nights in Oct 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the center! Great value for the money. Comfortable and clean.
Stayed 1 night in Jul 2024

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a "verify your phone line" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 4 nights in Feb 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
This a small hotel located fairly close to the Zocalo but outside the more touristy areas. It is clean and very comfortable. Most of the staff is very helpful. There is a good cafe attached to the hotel, although the service and food quality has dropped since we were there two years ago. The rooms with a street view are noisy. We recommend the Nuni restaurant around the corner. Very reasonable prices and excellent food.
Stayed 3 nights in Sep 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Monarca! The staff was welcoming, friendly, and helpful - always ready to give directions, advice about sites to visit, restaurants, tours and shops or answer any questions we had. They spoke English very well and were happy to help us with our beginning Spanish. They made us feel at home! The room was beautiful, spacious and comfortable. The restaurant was convenient with a variety of options, friendly staff and great coffee. We extended our stay and returned for a few last days before we left Mexico. We will return as soon as we can!
Stayed 4 nights in Feb 2023

8/10 Good

AHM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and comfortable, but the frosted windows meant there was no view to the outside.
Stayed 1 night in Sep 2023

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decoration, and clean, I have 4 Samsung tvs but these one was so bad the receptionist had to come and fix it …and next Morning again hard to work with
Stayed 2 nights in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we didn't like about this property the windows we're all sealed, we couldn't get fresh air inside the room .it was plenty light coming through the windows,but no fresh air
Stayed 3 nights in Mar 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Maybe staff more than one person at a time?

The only negative experience I had was when, one of the nights I stayed at the hotel, I came back to find the front door to the hotel locked, with no one present at the front desk or within earshot of my knocking on the door. This was the case for approximately 15 minutes, until an employee appeared on the sidewalk and let me into the building. I felt vulnerable standing out there on the street with nowhere to do, and with important items in my room. It was not the end of the world, but not ideal, either.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nivia Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 1 night in Jul 2025

8/10 Good

Monserrat

Centrico y limpio
Stayed 1 night in Jul 2025

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service
Es un desperdicio de instalaciones. Están muy lindas pero en mi habitación había chinches. Y lo peor no es que haya chinches, lo peor es que después de haberme cambiado a otra habitación, rentaron esa habitación a otras personas. Me di cuenta porque después recordé que no había dado de baja mi cuenta de streaming del TV y al pedir en la recepción que me dieran oportunidad de entrar a la habitación para cerrarla me dijeron que no se podía porque ya estaba ocupada y salían a hasta las 6:30. o sea ¡La casa pierde! La cosa es que ya no descansé igual y no entiendo por qué razón tiene una evaluación tan buena, será que los huéspedes de deslumbran con lo bonito y se olvidan de la limpieza?
Stayed 1 night in Jun 2025

10/10 Excellent

desiree

Stayed 1 night in Jun 2025

10/10 Excellent

Randal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena, solo que el seguro de la puerta como que no servía
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Stayed 2 nights in May 2025