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"Fantastic warm welcome at Reception - thank you! Clean room and highly convenient hotel location. "

"Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication "

"I was really disappointed by this property, it was the our last hotel of a road trip across France, Holland & Belgium & the most expensive hotel on our trip & by far the biggest disappointment Called to check parking was available prior to booking, told yes but to email to reserve a space, emailed 3 x no reply, called and confirmed they had my email but parking wasn't confirmed until they had our email - never got a reply but thankfully there was space when we arrived - it wasn't clear where you should park until we were leaving the carpark so had to move the car further around to Mercer's spots then on leaving at 5am we couldn't get out of the car park and when I called the hotel I was told I'm sorry I'm tired I can not help - I wish I was joking but sadly that was honestly the guy on duty's response Add to that the resturant being closed without notification & all resturants within walking distance with the exception of McDonakds also being closed, really uncomfortable pillows it was an incredibly disappointing last night to our trip which is a shame as it looks like a nice hotel, clean comfy bed, beautiful room & bathroom But I think senior management from corporate need to take a look at this particular hotel as the staff are seriously letting it down "

"A great cheap hotel, looking a bit tired, needs a refurb otherwise would've scored excellent, "

"The heating in the room didn’t work"

"Fantastic hotel. Really well kept and great for the price."

"A really nice hotel, would happily revisit again. "

"Staff are always really friendly and the bar and restaurant is great"

"Very clean and neat"