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Reviews of Spring Bank ApartHotel

3.5 out of 5
Spring Bank ApartHotel
18 Spring Bank, Preston, England

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 47 reviews" "
Rating 8 - Good. 21 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and well presented
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

IDAYAT

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment not bad but inside, no cold water in the bath. We pay as a family of 3 but we were offered medium bed which is not. Our bedroom bin was full but nobody came in to sort it out. We are not coming back again
Stayed 3 nights in Mar 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very much as expected. A low cost room, great value. Good communication made easy access easy. The property is very close to the town centre which has plenty of options to eat and drink.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again. Shocking.
My stay here was not the best. We were given 1 small towel between the 2 of us. The so called ‘smart TV’ couldn’t play anything but free view. No Netflix YouTube or anything like that. The toilet seat was hanging off and the floors looked as if they haven’t been hoovered in weeks. The water pressure was non existent and kept cutting out. There was also used hotel soap bars left and presented in the bathroom for us, covered in hairs
Stayed 2 nights in Feb 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Imran on 2 Jan 2024
Thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Incredibly disappointing
1) No towel rack 2) Heating isn't constant 3) No change of bedsheets was offered 4) No replacement for tea or coffee in my 5days there 5) Ceiling lights keep flickering, so awfully annoying 6) No double glaze window
Stayed 4 nights in Oct 2023

10/10 Excellent

Sera

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little place! Rain shower was very nice, water temp control was a little wonky but everything else was great. Will stay here again next time I go to Preston.
Stayed 6 nights in Oct 2023

6/10 Okay

Joseph

Stayed 7 nights in Jul 2023

8/10 Good

DAVID

Stayed 2 nights in May 2023

8/10 Good

Osman

Stayed 1 night in Mar 2023

10/10 Excellent

Hyfine

Stayed 1 night in Jan 2023

4/10 Poor

r

Disliked: Staff & service, room comfort
Would avoid if possible
Hotel was ok but entry was awkward with having to call to get access ( no person onsite ) and no toilet roll in room Place looked tired with floor and walls damaged
Stayed 1 night in Dec 2022

8/10 Good

Dylan

Stayed 1 night in Nov 2022

8/10 Good

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy and modern room & excellent location
I arrived by train, the hotel is only a 5 minute walk from Preston station. Check in is done over the phone and was very easy. You ring the owner who lets you in, takes you through the steps and you have fobs to let you in and out for the rest of the stay. The room itself was clean, modern, comfy and had the facilities you’d expect like tea and coffee, TV and a bathroom with walk in shower. The bed was very comfy. Because it was very warm there was a fan in the room and bottled water. There was a continental breakfast included, you help yourself to croissants, toast, juice, etc. The kitchen was fully equipped with an oven and hob so you could cook your own food. The only negatives I have were with the bathroom which had a loose toilet seat, a light which occasionally flickered and a long hair in the sink when I arrived (definitely not mine.) Also there was some road noise but I am a light sleeper so brought ear plugs to block it out. The bathroom issues are minor things which could easily be sorted and have not put me off staying again which I definitely would. The location was perfect. I went to the Ribble steam railway which is a leisurely 35-40 minute walk along the river or 20 minutes on a nearby bus. There’s a convenience shop over the road and an Aldi in the town centre should you need anything.
Double bed, TV and tea & coffee makin facilities.
Sash window for ventilation and blackout blinds.
Nearby river walks.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Quiet accomodation central location
Hosts were very pleasant and helpful. Did not try the continental breakfast so cannot comment on this. Room was in loft space so quite small,shower pressure very poor.walls quite scuffed looked untidy.bath towel had make up on (not mine i hasten to add) pillows very cheap flat and uncomfortable with no protectors on either..little things that need attention..stairs are very steep and top flight no banister quite dangerous.that really does need addressing from a health and safety perspective.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights. Very clean room and everything i needed was provided. Great location, couple of minutes walk to centre. Muhammed is very helpful. Will stay here again.
Stayed 2 nights in Aug 2022

8/10 Good

Ralph

Stayed 1 night in Aug 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 3 nights in Aug 2022

8/10 Good

Mark

Stayed 1 night in Jul 2022

10/10 Excellent

Phillip Kwame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Excellent
Stayed 1 night in Jul 2022

6/10 Okay

Sophie

Liked: Staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Alister

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Was good! Very comfy beds! Will definitely stay here again.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Gurdit

Liked: Property conditions & facilities
Great and comfortable stay.
Great stay. Would recommend.
Stayed 1 night in May 2022

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for night in Preston
Lovely clean room. Very steep stairs to top floor which after a couple of drinks was fun to navigate. Warm and comfortable. Lovely continental breakfast foods available. Will stay again.
Stayed 1 night in Feb 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay over at a reasonable cost
Easy place to stay in - room was clean and comfortable and in a great central location. Not much room in the breakfast kitchen but I wasn't really bothered about breakfast anyway
Stayed 1 night in Oct 2021

6/10 Okay

Sylwester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its ok. Value for money
Stayed 5 nights in Aug 2021

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owner helped where possible. Room was very clean.
Stayed 1 night in Jul 2020

10/10 Excellent

Drapercare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying at Spring Bank Apartments their rooms are big and clean with nice Comfy beds. I have stayed In the place twice no disappointments. Very good customer service !!
Stayed 5 nights in May 2020

8/10 Good

Gagan

Travelled with family
Liked: Cleanliness, staff & service
Not for the family
Its very good property for solo traveller. Mr Mohammed was too good to support you for your needs but he is not available in the property so you feel bad to call him for any need. The property is not good for family and especially with kids. You can not leave them alone and also can not ask them to go back alone to the hotel.
Stayed 1 night in Feb 2020

2/10 Terrible

Janna, Edmonton

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Never stayed there, the room had sewer smell. Had to go to a different hotel
Stayed 1 night in Feb 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am regularly in Preston for business and this is one of my prefered hotels. It's a few minutes walk from the railway station and from where I work so is ideally placed for me as I leave my car at home. Close to he city centre for shops and restaurants etc.
Stayed 3 nights in Jan 2020

8/10 Good

I

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Close to train station and town centre. Unique way of checking in by calling the owner who buzzes you in and key is waiting for you in the room. Room is compact but clean and functional and very comfy bed. Breakfast is make yourself but had enough to set me up for the day. Ideal if you want a one night stay where you won't be in the room much.
Stayed 1 night in Oct 2019

8/10 Good

Martin

Stayed 1 night in Oct 2019

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that could have improved our stay would be if we weren't on the top floor, as smokers up and down those stairs was a pain but can't fault the room or the overall stay, some tinfoil and baking trays wouldn't go amiss in the kitchen too we would stay again
Stayed 1 night in Aug 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
10/10 (except noice from outside)
Good location (close to the train station) very easy to check in, clean and comfy bed (nice breakfast too). All very GOOD, apart from the cars noice from outside which didn’t let me sleep very much (double or triple window required please)
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

raf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location
Small but comfortable hotel, 5 minutes walk from Preston station. Good size rooms, clean. It's a relatively new hotel.
Stayed 1 night in Mar 2019
Response from Mohammed on 13 Mar 2019
Hi Raf. Thank you for taking your time to review your stay at The Spring Bank ApartHotel. I’m glad you enjoyed your stay Hopefully we will see you again when you’re next stopping by. Kind regards Mohammed Hotel Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mohammed on 26 Feb 2019
Thank you for your feedback and I am glad you enjoyed your stay at The Spring Bank ApartHotel. We hope to see you again Warm regards Mohammed Hussain Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
一般
小问题很多 马桶盖坏的 水池不下水 窗帘也坏的 没有吹风机 包早餐就是面包 入住时在门口接我非常nice
Stayed 4 nights in Mar 2019