Portsmouth Apart Hotels

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"The hotel has plenty of free parking which is a bonus. However, the rooms are in need of complete refurbishment. Furniture is dated and the bathrooms need complete modernisation. While disabled travellers are welcome. None of the rooms could be considered accessible due to all bathrooms having showers over the bath and it not being possible for some wheelchair users to use. A lot of the windows have blown and the heating needs updating. I have stayed here a number of times over the last few years, but nothing changes. However, on a positive, the staff are very friendly and helpful and the breakfast is good value for money. "

"For the price of about £50/night with breakfast, this was excellent value. Good location by the historic dockyard and on a busy safe feeling street. I was given a recently refurbished bedroom but the corridor leading to it is being stripped and redecorated, I assume. It's a bit like staying in a Wardroom with lots of naval artefacts and evidently many RN guests. Pool area only had the v warm swimming pool open which was clean and quiet. Breakfast was basic. Good selection of cereals and basic hot items which were popular with others. Even better if: bedroom window was obscured from outside so you can open curtains and have privacy. Also, a better coffee and tea selection at breakfast would make a huge difference too. Notwithstanding this, I will return as it was a comfortable affordable choice, "

"stayed here lots of times always 5 star review, however this time was disappointed reduced food menu but then hadnt got some of it and at times felt the staff thought customers were an inconvenience"

"Awesomeness "

"We love this place and have seen it grow. Always welcoming, clean and the perfect spot for everything. "

"very good staff very good room a very good stay thank you"

"Great stay and very well located."

"Breakfast was awful. Room was OK. I guess you get what you pay for, though I wouldn’t have eaten the breakfast if they’d paid me!"