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Reviews of Umbu Hotel Porto Alegre

3 out of 5
Umbu Hotel Porto Alegre
Avenida Farrapos 45, Porto Alegre, RS

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 547 reviews" "
Rating 8 - Good. 174 out of 547 reviews" "
Rating 6 - Okay. 163 out of 547 reviews" "
Rating 4 - Poor. 45 out of 547 reviews" "
Rating 2 - Terrible. 40 out of 547 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

igor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
O lugar é bem bom pelo preço mas a localização é bem ruim se você for ficar andando pela região tem muito mendigo perto do hotel, mas o hotel era confortável
Stayed 1 night in Apr 2024

8/10 Good

Hugo Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room descent breakfast and the staff was excellent. Will use this hotel when ever I’m in Porto Alegre.
Stayed 2 nights in Apr 2019
Response from Michele Grzeczinski - Gerente Comercial on 22 Apr 2019
Dear Jerry, thanks for stay with us.

10/10 Excellent

Mario Patricio , Cote Saint Luc, Que,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located,well priced
It had every thing important for me.security,comfort ,helpiness of a wonderful staff.
Stayed 7 nights in Feb 2018
Response from Michele Grzeczinski - Gerente Comercial on 13 Dec 2021
Agradecemos por se hospedar conosco. Esperamos recebê-lo mais vezes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
HORRIBLE, very bad, everything is broken, old, run down, this is NOT A 3 STAR, not even a 1 STAR, very bad experience!

6/10 Okay

Marilia, Botelhos, MG

Disliked: Staff & service, property conditions & facilities, room comfort
shady neighborhood
Wi-Fi had bad connection. Hotel was under construction. Shaky neighborhood. Not great I'd with small kids. Breakfast was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed one night while we were backpacking. Staff were really helpful, and the lnch buffet next door was only 12reals.

8/10 Good

Caio

Stayed 1 night in Jan 2024

10/10 Excellent

Verner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Anderson Rodrigues Sobcsi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Acomodação Ruim.
Local ruim, banheiro fedido, portas com problemas na maçaneta, estacionamento do hotel tem que pagar a parte e a chave do carro obrigado a deixar na recepção com eles, camas era confortável, ar gelava, o resto tava difícil.
Stayed 1 night in Jan 2024

10/10 Excellent

Lucileide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

LUISA

Stayed 1 night in Nov 2023

10/10 Excellent

Aníbal

Stayed 1 night in Dec 2023

2/10 Terrible

Lucas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao voltarei
Pessimo hotel, tudo velho e sujo.
Stayed 1 night in Dec 2023

4/10 Poor

Jéssica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O atendimento do rapaz q nos recebeu foi bom. Mas o quarto muito ruim, camas e travesseiros duros, banheiro com cheiro muito forte e ar condicionado com barulho batendo a noite toda, iluminação do quarto pessima, uma fresta na porta que além de entrar luz a noite toda do corredor tb dificultava o fechamento da mesma.
Stayed 2 nights in Dec 2023

8/10 Good

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

larissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bom
Stayed 2 nights in Nov 2023

10/10 Excellent

Leila

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
De modo geral o hotel é bom. Poderia melhorar a qualidade dos produtos do café da manhã, não gostei.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Tayla

Business traveller
Disliked: Cleanliness
Nível baixo.
Posso dizer que a minha estadia foi nível baixo . Cheguei mais cedo na cidade e queria fazer o check-in, mas o preço era exorbitante para a quantidade de horas. Vi duas vezes, baratas mortas no chão e para finalizar, acabou a força do hotel todo na manhã e nenhum funcionário tinha informação para dar sobre o ocorrido. Tomei café da manhã com a luz do celular, porque o lugar estávamos escuro , sem nenhuma vela.
Stayed 3 nights in Nov 2023

4/10 Poor

Rosani

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Não volto.
Limpeza deixa a desejar e não era porque estava em reforma. Atendimento lento na recepção. Café razoável.
Stayed 1 night in Nov 2023

8/10 Good

Clenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Excelente atendimento, quarto limpo e confortável!
Stayed 1 night in Nov 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ponto a melhorar
Gostei do hotel único ponto que poderia melhorar é abrirem a porta que tem a rampa pq pra entrar com malas é péssimo pegar as escadas
Stayed 1 night in Oct 2023

8/10 Good

Sidônia

Stayed 1 night in Oct 2023

8/10 Good

Ercilio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar aconchegante e tranquilo. Adorei a estadia!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Wesley

Stayed 1 night in Sep 2023

6/10 Okay

Helio

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ionara z

Stayed 1 night in Aug 2023

4/10 Poor

Mauro

Disliked: Cleanliness, property conditions & facilities, room comfort
Localização insegura.
O quarto tinha cheiro de mofo, a internet não funcionava, a localização ê insegurança.
Stayed 3 nights in Aug 2023

6/10 Okay

André

Stayed 1 night in Jul 2023

4/10 Poor

William

Stayed 2 nights in Jun 2023

4/10 Poor

Thiago

Stayed 1 night in Jun 2023

2/10 Terrible

Wellington

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Danielle

Disliked: Property conditions & facilities
Estrutura velha do banheiro, faltou agua de 18h ate 6h da manha do dia seguinte e dormimos sem banho. Café da manha de baixa qualidade.
Stayed 2 nights in Jun 2023

6/10 Okay

RODRIGO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Viagem de negocios
O quarto estava com cheiro de mofo e tb encontrei algumas falhas na limpeza. O estacionamento apesar de mencionar na descrição do hotel que era grátis, por fim é cobrado. O local do hotel apesar de ser mto prático, me pareceu perigoso a noite.
Stayed 1 night in May 2023

8/10 Good

Paulo cesar

Stayed 1 night in Apr 2023

8/10 Good

Evandro

Stayed 1 night in Apr 2023

6/10 Okay

Domingos Sávio

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Média
Local muito ruim, serviço de limpeza dos quartos muito atrasado. Banheiro com privada entupida.
Stayed 2 nights in Apr 2023

10/10 Excellent

Elisiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Ronaldo Martins Gomes

Stayed 1 night in Mar 2023

10/10 Excellent

Eduardo Fabio de Carvalho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, ótimo apartamento. Um Hotel de primeira, que dá vontade de voltar a cidade de Porto Alegre e ficar por lá.
Stayed 1 night in Mar 2023

10/10 Excellent

Andreia

Stayed 1 night in Feb 2023

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã muito ruim
Stayed 1 night in Feb 2023

8/10 Good

Andreia

Stayed 1 night in Feb 2023

2/10 Terrible

EDIVANDO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Decepção
Quarto sujo, informaram valor errado do estacionamento, chuveiro frio, vinha jatos quentes e depois frio novamente, elevador travando.
Stayed 2 nights in Feb 2023

4/10 Poor

alcir

Stayed 2 nights in Feb 2023