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Reviews of Bay View Eco Resort & Spa

3 out of 5
Bay View Eco Resort & Spa
Anchovy, Turtle Harbour, Port Antonio, Portland

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 77 reviews" "
Rating 8 - Good. 23 out of 77 reviews" "
Rating 6 - Okay. 12 out of 77 reviews" "
Rating 4 - Poor. 8 out of 77 reviews" "
Rating 2 - Terrible. 8 out of 77 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

F

Travelled with family
Liked: Property conditions & facilities
The property is peaceful and quiet. The only issue we had the property not wheelchair or luggage friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Vale simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, pleasant and helpful. The property was beautiful and quiet. I enjoyed the food. The overall experience was amazing and i would stay again. All the staff were amazing from the reception staff, waiter, waitress, cleaning lady and ground staff. We didn't like that no fridge in the room.
Stayed 1 night in Feb 2024

4/10 Poor

Ian

Stayed 2 nights in Feb 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Beautiful
Stayed 1 night in Jan 2024

8/10 Good

Veronica

Stayed 4 nights in Dec 2023

8/10 Good

MICHAEL D

Stayed 2 nights in Dec 2023

8/10 Good

Oprah

Liked: Cleanliness, staff & service
Disliked: Amenities

4/10 Poor

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th visit and sadly my last. The property looks more run down, the receptionist was the definition of deadpan - she could care less. The room was not very clean and the beds were hard. Also there was no hot water. The only plus was the Chef and the breakfast. I wouldn't be surprised if this hotel shut down in a few years.
Stayed 1 night in Dec 2023

10/10 Excellent

Kareen

Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Service Beautiful People
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and close to Frenchmans Cove for a lovely afternoon.
Stayed 2 nights in Aug 2023

2/10 Terrible

Danielle

Stayed 1 night in Aug 2023

2/10 Terrible

Oliviene

Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Javette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for what I wanted. Conveniently located.
Stayed 1 night in Jun 2023

2/10 Terrible

Mr

Disliked: Cleanliness, amenities
For the money that I spend the bed should have been a better bed,there was two hard mattress put together to fit in a king size bed,the king size bed with two mattress look like they was picked up of the road side, and very very uncomfortable
Stayed 3 nights in Apr 2023

2/10 Terrible

Mr

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
My bed was horrible and uncomfortable,the two double Manchester to maker King bed was horrible,it felt like they picked it up on the side of the road, and i should be refunded my money.
Stayed 1 night in Apr 2023

8/10 Good

Joni

Stayed 2 nights in Apr 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place peaceful beautiful the sounds of the jungle are amazing. The food in the restaurant is great the staff are friendly and wonderful. I totally recommend staying here. I would go back any time I’m in the area.❤️
Stayed 2 nights in Apr 2023

10/10 Excellent

Tuvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff are very friendly and helpful. We loved the aircon, great help. The only thing i would suggest is each room should have as standard a mini fridge as it is a hot place, a room bin and a kettle.
Stayed 7 nights in Mar 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and helpful staff. Appreciated convenience of on-site restaurant.
Stayed 2 nights in Feb 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i appreciate about it everyone makes you feel at home and the place is clean and welcome i am going back for the spa next time
Stayed 1 night in Jan 2023

8/10 Good

Atte

Business traveller
Liked: Staff & service
Nice property but a little below a 3/4 star resort.
Stayed 1 night in Jan 2023

8/10 Good

Winsome

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff seemed friendly..however there was no hot water in the pipes..could not take a good shower..it was an overnight stay and frankly too expensive for what it was
Stayed 1 night in Dec 2022

10/10 Excellent

James

Stayed 2 nights in Oct 2022

8/10 Good

Leighton, Big Indian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is pleasant and the quality and presentation of the meals were very good. The room is dated and some fixtures require more attentive maintenance.
Stayed 6 nights in Sep 2022

4/10 Poor

Marlon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2021

4/10 Poor

Mr

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I WAS NOT HAPPY WITH THE BRAKFAST THEY SAY 7AM, AT 7:30 AM STILE NO BRAKFAST THE TV DID NOT WORK IN THE NIGHT, I THINK I SHOULD GET A FREE NIGHT ON MY NEXT STAY THAT WILL BE FROM THE 9/3 TO THE 9/5 AND BECAUSE OF ALL THE I WAS LATE TO MY APOINTMENT THE MORNING OF MY CHACKOUT.
Stayed 1 night in Jul 2022

2/10 Terrible

Brandy

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No wifi in guest rooms. Pool closes at 5 pm.
Stayed 1 night in Jul 2022

8/10 Good

Owen

Stayed 2 nights in Jun 2022

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! We stayed in Ackee House. Room was spacious and kitchenette was nice to have. Only issues with the room was the fact there was no ceiling fan or other fan and moat of the windows did bot have screens on them - was issue for me as my skin takes serious issue with bug bites. And my partner and I each got a few. There is AC but we only used at night. Some noise from nearby construction but nothing that compromised my sleep. My partner will add you should ask what 'market price' is before ordering - he was not expecting to pay 3500J for steamed fish - thoughhe raved about it. The daily breakfasts were authentic and delicious. We loved ginger cat. All staff were great. Did not take advantage of any spa services but would do so next time (priced what one would expect in US - to be able to have a service and stroll back to your room nearby for a nap wouldve pure bliss!). There is nothing nearby but we had a car (required) to get around - the roads of Port Antonio are horrendus so be prepared.
Stayed 3 nights in Feb 2022

2/10 Terrible

Andy

Stayed 3 nights in Dec 2021

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning! Worse stay Ever in Life
I have nothing good to say for place-other than surrounded by lush vegetation. The bed was hard & very uncomfortable-worse yet. The shower & hot water didn’t work, after supposedly sending a plumber. The facility is in dire need of updating. There were people who chose to leave after first night. Not to mention we paid $180 per night-just total loss !!!!!!
Stayed 5 nights in Dec 2021

4/10 Poor

Shelly-Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only thing amazing here is the Staff
The hotel was disappointing. The bed was hard, there were insects crawling in the corner of the wall. Water pressure was low. All the staff on the property were warm and welcoming.
Stayed 3 nights in Nov 2021

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had the most beautiful grounds with plantings I didn't see anywhere else. I did not visit the spa on the grounds. I enjoyed the free breakfasts and I also ate most meals in their restaurant. My room was comfortable with quiet air conditioning and good wi-fi, though I used the table outside my room for my laptop most of the time.
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2021

10/10 Excellent

marcia, greenbelt

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I love the appearance of this place and the kitchen staff for breakfast was amazing. The main issue I had was that the internet in palm tree villa was out and they still had me stay there and when I enquired, they main no effort to do anything about it saying it went out when the storm had passed. However, everywhere else was working. I travelled from overseas and couldn’t get anything done unless I left my room to get WiFi. Oh well next time I’ll do better.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the receptionist when we check in was very nice. The food at the restaurant was good authentic Jamaican food. The Massage therapist was very good my family and I really enjoyed the spa services.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the bay. The natural flora. The birds singing.
Stayed 2 nights in May 2021

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder staff and rooms. Meals were exquisite
Stayed 1 night in Mar 2021
Response from Bay View Eco Resort & Spa on 3 Apr 2021
Thank you for staying with us , we are very happy you enjoyed your stay with us. Do take care and keep safe. Looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021
Response from Bay View Eco Resort & Spa on 3 Apr 2021
Thank you for choosing BayView Eco Resort and Spa.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Hotel itself was OK rooms were not as clean as pictures showed on Expedia the pool area was not accessible the food was OK the staffing was wonderful but overall experience they’re out of 10 with may be a five
Stayed 2 nights in Jan 2021
Response from Bay View Eco Resort & Spa on 14 Feb 2021
Thank you for staying with us, it was our pleasure to serve you. We sincerest apologies for t any inconvenience, we will make every effort to address the areas you have pinted out. Be Safe

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Falls Short but "Stayable!"
The bathrooms both in the guestrooms and in shared /common spaces are in desperate need of renovation. The hotel has so much potential. It falls short on being a hidden gem. I look forward to them doing some much needed work as the location and price is ideal fora quick budget friendly getaway
Stayed 3 nights in Dec 2020

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not all rooms are bad or great.
Truthfully it all depends on how you book .... I will say I booked with hotels.com and the room they gave us was not so nice...AC wasnt working ... just not a good room looked run down...i complained n i was moved just next door and the difference was incredible... THEN I was satisfied...spacious clean n comfy.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Bay View Eco Resort & Spa on 29 Dec 2020
Thank you for staying with us, it was our pleasure to serve, and if you have any questions or concerns please don't hesitate to reach out to us. One Love.

8/10 Good

Kevin, Saint Mary, JA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has great scenery and the rooms are properly integrated with the trees. Great eco property
Stayed 2 nights in Dec 2020
Response from Bay View Eco Resort & Spa on 27 Dec 2020
Hi Kevin, the management & staff would like to extend a very warm thank you for staying with us. It was our absolute pleasure to serve you. Looking forward to seeing you again soon. One love🌴😎

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Property has so much potential, but we were disappointed in the condition. Pool area, adjacent to the restaurant, was under construction and we didn’t know until after checking in. They were pouring concrete during our breakfast. I think that could have been done during a less peak time of the day. Bathroom door didn’t fit the doorway and kept getting stuck before closing. The toilet ran through the night and it was quite loud. There were not enough lightbulbs throughout the hallways and the maintenance person just took one bulb from another part of the hallway to light the area in front of one of our rooms. However, I will say, it was a wonderful location overlooking the harbour and close to restaurants, water activities and attractions. The breakfast was a delicious Jamaican breakfast and better than the tourist food that some places try to pass off to you. They even accommodated for my vegan palate. The chef was very sweet for remembering. The reception allowed us to switch rooms to have our party of 7 closer together, which was really nice. Overall, it was an ok stay for a night and the price, but upgrades are desperately needed for this property with so much potential.
Stayed 1 night in Dec 2020
Response from Bay View Eco Resort & Spa on 21 Dec 2020
On behalf of the management & staff of Bay View Eco Resort & Spa, we want to extend our sincerest apologies for the inconvenience caused due to the bathroom issue and minor pool project done by our contractors which was quickly completed. Our guest safety and comfort are our #1 priorities and these are not our normal business practices. The COVID-19 regulations have greatly affected the work schedule. We are happy you enjoyed your overall stay, from our free Jamaican breakfast to water sport activities. We thank you for bringing the issues to our attention, as we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Please do not hesitate to contact us, should you need any assistance in the future, as we will be very happy to assist you in making your next visit very memorable. Sincerely, Bay View Eco Resort & Spa