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"Room is clean"

"Very clean. Staff friendly and helpful good value for your money. We were about to take a flight the next day so the location was very convenient."

"The property has very small rooms, extremely small showers, beds and pillows were very hard, there was not enough seating at breakfast to accommodate all the guests. My hotel room was in a separate building so I had to walk out in the rain to get to breakfast. Don’t think it should be in that price range"

"Great base , quiet, just outside city walls, very close to tunnel to walk into the centre. Kettle in room to make a cup of tea, not usually found in Tuscany! Only down side no hot food at breakfast."

"A well located hotel, just outside the city walls, close to the train station but quiet despite being on a main road.Parking is available. The inclusive spa is a lovely treat, especially if you book this for your arrival day, after travelling in. All staff are customer focussed, helpful, polite and pleasant. Breakfast is very good, plenty to choose from with healthy options and sweet treats. The fish restaurant next door was really nice and had a good choice of meals and wines. Our room (65) was well equipped and a decent size, as was the bathroom but the small shower cubicle was a disappointment given the overall size of the bathroom."

"Very friendly staff. "

"Beautiful villa just a short drive from Lucca. The room was relatively basic but with an incredibly comfortable bed and in quiet surroundings. The breakfast was fresh and varied and the staff were friendly and helpful. The pool was perfect for an early morning dip before exploring the surrounding hills and town. I would happily stay here again. "

"Room was absolutely disgusting. Pictures are misleading"

"Staff was great, lots of customer parking belonging to the hotel , the hotel is located close to a mall , no grocery stores available but great food court, and every brands available. Room was spacious. Close to the train station to fo downtown."