Ponderosa Pines Hotels, South Fork

"The hotel and concept are AMAZING. Staff was pretty helpful and accommodating and super friendly. Unfortunately the hot tub wasn’t working at all and I was never told that even though I called before booking too verify all amenities. One of the reasons we chose this hotel was for the hot tub. We requested an early check in and it was approved but we actually didn’t get to check in until almost 2 hours after regular check in which isn’t until 4pm and early was 2 or 3. We didn’t get into the room until after 5. There was still used soap in our shower and hair all over. The trash wasn’t emptied and the bed sheets had stains on them. Not sure if they were changed or not and we didn’t notice because we slept on top of them the first night. The amenities in the room all worked well and they have hammocks that are hanging from the ceiling which are in studs so yes you can lay in them and that was A HIT! We LOVED that! That have this thing they do called fafo where they provide gear rental for just a one time fee of $25, another main reason we chose this hotel as we wanted to mountain bike and snow board, I also called to verify this was legit and accurate. They confirmed and never said anything about the gear being limited. Once we were ready to go use it the next day they had literally NOTHING available. Which was EXTREMELY frustrating considering i specifically asked about this and the hot tub before confirming my booking. The did not have any snow board or ski gear nor any bikes "

"Everything was what we needed. I couldn't rate the staff, because we had no interaction with staff, except through texting. This time of year, at least, there is no one on-site, and I was worried about check-in and room codes, etc. But it turned out to be okay, and we were happy."

"Nice bed, quiet room, great price. I will stay here again "

"The check in process was super easy and convenient. The room was spacious, clean, and comfortable. We really appreciated having coffee and snacks in the room. "

"Clean room, there is a very pleasant scent when we walked in the room. For the price we paid for one night this was above our expectation. Staff was friendly and responsive. "

"Great rate for the room. It was clean, comfortable, and located conveniently to the ski resort. "

"Property was a great place to stay"

"Enjoyed the environment and full kitchen and grill. "

"We had a great time! The location to Wolf Creek was perfect and neighborhood is beautiful. We loved seeing all the deer. Since there are not a lot of restaurants in the area, we brought a ton of food to cook. The kitchen is very, very basic and the layout is beyond frustrating. The house was also not the cleanest, especially the ceiling fans or lamps. "