Top Hotels Near Pollinator Habitat in Lorton from NZ$92

"This would have easily been a five-star experience if not for a significant service issue during our event. The hotel itself is beautiful, the rooms were comfortable, and many members of the staff were welcoming and professional. The food and overall atmosphere were also very good. However, we encountered a major issue with contracted audiovisual (A/V) services. At the scheduled start time, the equipment was not operational. Onsite staff acknowledged they were not trained A/V technicians, which caused delays and disruption to our programming. To continue our event, we had to secure emergency replacement equipment at our own expense. Despite this, we were still charged $463.75 for A/V services that were not properly delivered. We have made multiple attempts to resolve this directly and through corporate channels but have not received a meaningful response. A chargeback has since been initiated. While the property itself has a lot to offer, the handling of this issue was disappointing and impacted our overall experience. "

"Breakfast was good but had to pay for it a little pricey. Was surprised that you had to pay for parking. I'm glad I didn't have a car. "

"I only stayed one night so I can only comment on a few things. Our room was clean and the staff I engaged with was friendly and helpful. One disappointment was that there is a $9 fee for a parking pass for their lot. I think that’s ridiculous. I travel often and I’ve never been charged a fee to park in the hotels lot."

"This property was amazing. Clean and comfortable with walking access to downtown shops and restaurants. Enjoyed family time in a wonderful home with a fun and relaxing vibe. The host had every detail covered. "

"no pets"

"Yes"

"Several issues made this a disappointing experience. The bathroom exhaust fan was not functioning, making the bathroom stuffy and unusable. More concerning, guests were openly smoking marijuana at the main entrance, which was unpleasant and inappropriate. We were initially assigned a room on the 3rd floor, but a group of young men were loitering in the corridor, whispering comments like "a family is here" when they saw us — which felt uncomfortable and unsafe. We had to request a room change to the 1st floor to feel secure. I would not recommend this property to families. Management needs to address guest behavior and basic facility maintenance."

"Breakfast was great"

"Plenty of parking that’s the good. Not so good, the bed sheets were discolored, the building looks in need of a face, the breakfast is ok, no elevator. "