Top Hotels Near Gunston Hall in Lorton from NZ$92

"This would have easily been a five-star experience if not for a significant service issue during our event. The hotel itself is beautiful, the rooms were comfortable, and many members of the staff were welcoming and professional. The food and overall atmosphere were also very good. However, we encountered a major issue with contracted audiovisual (A/V) services. At the scheduled start time, the equipment was not operational. Onsite staff acknowledged they were not trained A/V technicians, which caused delays and disruption to our programming. To continue our event, we had to secure emergency replacement equipment at our own expense. Despite this, we were still charged $463.75 for A/V services that were not properly delivered. We have made multiple attempts to resolve this directly and through corporate channels but have not received a meaningful response. A chargeback has since been initiated. While the property itself has a lot to offer, the handling of this issue was disappointing and impacted our overall experience. "

"I only stayed one night so I can only comment on a few things. Our room was clean and the staff I engaged with was friendly and helpful. One disappointment was that there is a $9 fee for a parking pass for their lot. I think that’s ridiculous. I travel often and I’ve never been charged a fee to park in the hotels lot."

"This property was amazing. Clean and comfortable with walking access to downtown shops and restaurants. Enjoyed family time in a wonderful home with a fun and relaxing vibe. The host had every detail covered. "

"no pets"

"Yes"

"Several issues made this a disappointing experience. The bathroom exhaust fan was not functioning, making the bathroom stuffy and unusable. More concerning, guests were openly smoking marijuana at the main entrance, which was unpleasant and inappropriate. We were initially assigned a room on the 3rd floor, but a group of young men were loitering in the corridor, whispering comments like "a family is here" when they saw us — which felt uncomfortable and unsafe. We had to request a room change to the 1st floor to feel secure. I would not recommend this property to families. Management needs to address guest behavior and basic facility maintenance."

"Breakfast was great"

"Plenty of parking that’s the good. Not so good, the bed sheets were discolored, the building looks in need of a face, the breakfast is ok, no elevator. "

"The townhouse is in disrepair and did not have the promised amenities. The handrail in the stairwell fell off the wall when the first person--my 70-year-old sister--tried to go up the stairs. This meant that she and my 74-year-old brother-in-law were in danger of falling on the narrow steps the whole stay because this was the staircase that was from the first to the second floor. On the first day, my daughter cut her third finger on the door to the first-floor bedroom. Every person who opened the door of this bedroom felt the sharp jagged edge of the broken door knob because the jagged edge is underneath the knob and is not visible when you are simply trying to open the door. Although I was warned about it, I cut my finger on the same doorknob the next day. OF COURSE, the house had no alcohol or band aids available, and I spent over an hour on the phone with VRBO to try to reach the absent host.They promised towels, but there were no washcloths to bathe with or hand towels or even paper towels in the bathrooms to dry our hands. The living room had wo burned out bulbs in the fixture. The front yard hadn't had the grass cut before winter, so it looked like an abandoned home. We were panicked on the day of the rental because VRBO could not contact the host with the door access information, and VRBO told us to begin looking for a replacement stay for our family--on New Year's Eve!! We looked frantically. Then the access code came 3 1/2 hours before the stay began."