Search Pointe Seraphine hotels

"Best views, friendly attentive staff, and free upgrade! Breakfast included was great every morning. Booking through Expedia saved me thousands!! Were going again next year!"

"The bar offer a good selection of drinks."

"Excellent and attentive customer service. Well kept property and facilities."

"This resort was very nice. The staff were amazing!! The food was mediocre but better than most all inclusive resorts. The night time entertainment was fun but didn’t last long. Pools were beautiful and the beach was out of this world. I would definitely recommend this to resort. "

"Thoroughly enjoyed our honeymoon here and we absolutely loved Stacey! Request for Stacey for lunch or dinner. Such an awesome and knowledgeable individual! "

"Thank you Bay gardens for exceptional service Christel at reception you are the best! Keep up the excellent service "

"The staff are incredibly nice and accommodating at this resort. Beautiful location and the food was good. "

"On first appearances (photos on the net, etc.), it’s easy to mistake this all-inclusive hotel/small resort overlooking Castries for a fairly modest property. But it punches well above its weight class. The pools and pool decks are lovely, the grounds are immaculately well-kept (complete with organic farm sloping down from the lower pool), the food is good, the drinks flow freely, the rooms are clean and up-to-date, everything works, and – above all else – the staff are absolutely wonderful. They’re attentive, warm, gracious and not at all shy on charisma. The icing on the cake for me was when my daughter had to cancel a day or two before she was scheduled to arrive, as she became quite sick back in Canada. The hotel had every right to penalize me for half her stay. But between management and the front desk, they decided to reimburse her stay in full. Unheard of. I should note that I stayed in two other resorts during my stay in St. Lucia, and while both are ranked in the most exclusive top 5 on the island, Bel Jou will always own a special place in my heart. Big thanks to everybody at Bel Jou! James "

"Beautiful place but need to upgrade interior and bug proof rooms and shower areas also mattress and beds needs to be replaced "