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Dear Enera,Thank you for staying at Hilton Podgorica Crna Gora.We truly appreciate your kind review as all our team members strive to provide every guest with an exceptional service.looking forward to welcoming you back.Kind regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Dale,Thank you for the glowing review. We are glad we made your experience with us a superb one and will be delighted to be the hotel of your choice again in the future.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Jan,Thank you for staying with us and for letting us know about your superb experience. Please kindly note that we do appreciate your loyalty to the Brand and valuable thoughts shared. Your kind words will certainly further encourage us to fulfill our mission to deliver service beyond expectations. We hope to have another chance of welcoming you back soon in the future. With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
weather was good for January and February no crowds Great place to eat but bring your hot sauce
Thomas
Stayed 6 nights in Jan 2024
Response from ivana vukajlovic on 5 Feb 2024
Dear Thomas,We take pride in delivering an outstanding to every guest staying with us at the Hilton Podgorica Crna Gora and I am the glad the team surpassed your expectations. We are happy to hear you had a great stay with us.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Scott,Thank you for the glowing review. We are beyond thrilled that you’ve enjoyed your stay with us so much. We truly hope to welcome you again and would like to thank you once more for taking the time to share your feedback.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
A repeat stay for us -- always comfortable, good ventilation, relatively quiet and with (paid) convenient underground parking. This time the bill was incorrect at checkout and it took a while to correct it -- check carefully for random overcharging.
Alexander
Stayed 1 night in Jan 2024
Response from ivana vukajlovic on 5 Feb 2024
Dear Alexander,Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service, amenities and commitment to quality. We aim to deliver experiences that are personal and tailored to our individual guests’ needs. We are so grateful to have been chosen as hotel of your choice. Thank you and we look forward to seeing you again soon.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Excellent hotel. So clean. Level of service is amazing
Kevin
Stayed 2 nights in Jan 2024
Response from ivana vukajlovic on 26 Jan 2024
Dear Kevin,Thank you for staying at Hilton Podgorica Crna Gora. I am delighted to see how much you have enjoyed as well as to see that the hotel itself along with service provided by our staff have met your expectations.We are doing our best, and really do hope to welcome you back in close future.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Dorhine,Thank you for taking the time to share your recent experience and valuable comments with us and for giving us a perfect feedback. We do our best for all the guests to feel home away from home here at Hilton Podgorica Crna Gora and are all looking forward to the opportunity of welcoming you back to in the not too distant future.With respect,Ivana VukajlovicGuest Relations Hilton Podgorica Crna Gora
10/10 Excellent
Ivan
1 Nov 2023
Ivan
Stayed 2 nights in Oct 2023
Response from ivana vukajlovic on 7 Nov 2023
Dear Ivan,Thank you for choosing Hilton Podgorica Crna Gora and for posting your review at Expedia group. It is a true pleasure to know our team took great care of you. We hope we will be the hotel of your choice again soon.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Very good property in terms of location and comfort however I have a very unpleasant service at the hotel lobby bar, the server was rude and treated me very unpolitely. I would definitely avoid the lobby bar if I am at this property. It is a pity that my overall good stay was totally ruined by the lobby bar service.
Goran
Stayed 2 nights in Oct 2023
Response from ivana vukajlovic on 31 Oct 2023
Dear Goran,Thank you very much for your recent stay with us. We sincerely appreciate your feedback and are very sorry your stay may have not been up to your expectations. Following your review, we addressed the critical issues to the appropriate departments. However, I would love to hear more details regrading your situation, so I will be expecting your e-mail shortly. We hope you will consider staying with us in the future, in order we try to redeem your trust in us.With respect,Ivana Vukajlovic Guest RelationsHilton Podgorica Crna Gora
Dear John,Thank you for your review.If you have any inquiry, do not hesitate to ask.With respect,Ivana Vukajlovic Guest RelationsHilton Podgorica Crna Gora
For the price of the room... Breakfast should be included.
Verified traveller
Stayed 2 nights in Sep 2023
Response from ivana vukajlovic on 22 Sept 2023
Dear Anonymous,Thank you very much for taking the time to write the review. Your evaluation has been gratefully received. We wish your experience was better and hope we will have the opportunity to make it right during your next visit. We look forward to having you with us again in the near future.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear, Thank you for your review.For any further info do not hesitate to ask.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
8/10 Good
Nazih
18 Sept 2023
Nazih
Stayed 1 night in Sep 2023
Response from ivana vukajlovic on 20 Sept 2023
Dear Nazih, Thank you for your time to leave the review. I do hope that everything was fine with your stay, but regarding your grade you gave us I can conclude there were some inconveniences. I do apologize in advance for any possible issue you have encountered.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
We had a wonderful dinner, sat outside for a drink, took a relaxing shower and had a very restful, comfortable sleep. We love this hotel and use it for our early flight out of Podgorica. Always have a great stay.
Anne
Stayed 1 night in Sep 2023
Response from ivana vukajlovic on 15 Sept 2023
Dear Anne,It has been our pleasure to welcome you to Hilton Podgorica Crna Gora. We do appreciate your continuous loyalty towards the Brand and are truly happy to read a wonderful 10/10 rating from your recent stay. The entire team here works hard to deserve your loyalty and we are all more than happy to have your recognition towards courteous and attentive service of all the team members. Your kind words will certainly further encourage us to fulfill our mission to deliver service beyond expectations. We hope to have another chance of welcoming you back soon in the future.Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear David,Thank you for your time, to leave your review.If you have any inquiry do not hesitate to ask.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Clint,Thank you very much for taking the time to write the review. We are more than happy you enjoyed your stay at Hilton Podgorica Crna Gora and hope we will be the hotel of your choice again soon. Kind regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Emir,Thank you very much for staying with us and for your time taken to write the superb feedback. Most of all thank you for appreciating our team members effort to make your stay a significant one. We are all looking forward to the opportunity of welcoming you back in the nearest futureWith respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Halil ,Thank you for taking the time to send us a wonderful 5/5 rating from your recent stay with us. We are all delighted that you enjoyed hotel amenities and all the other aspects of your visit. The entire team is honored that we had the opportunity to welcome you to Hilton Podgorica Crna Gora and are all looking forward to hosting you back soon in the future.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
nothing unique, it's just a nice decent hotel with good service
Rami
Response from ivana vukajlovic on 14 Aug 2023
Respected Rami,We are pleased your overall experience was a positive one. Seeing our dear guests satisfied, fills us with pride and joy. Thank you.Have a very good day.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
10/10 Excellent
Verified traveller
2 Aug 2023
Liked: Property conditions & facilities
Verified traveller
Stayed 2 nights in Jul 2023
Response from Ivana Vukajlovic on 5 Aug 2023
Dear Anonymous,Thank you for choosing Hilton Podgorica Crna Gora for your recent visit and for taking the time to post your review. Hope to see you soon again at our property.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Best hotel in Podgorica. Service was outstanding. Amenities outstanding. All round 5 star.
Steven
Stayed 2 nights in Jul 2023
Response from Ivana Vukajlovic on 5 Aug 2023
Dear Steven,Thank you for the glowing review. We are beyond thrilled that you’ve enjoyed your stay with us so much. We truly hope to welcome you again and would like to thank you once more for taking the time to share your feedback.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
very good hotel. the team was very lovely and gave good service.
great breakfast great room and very good bed
YAKOV
Stayed 3 nights in Jul 2023
Response from Ivana Vukajlovic on 5 Aug 2023
Dear Yakov,Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service, amenities and commitment to quality. We aim to deliver experiences that are personal and tailored to our individual guests’ needs. We are so grateful to have been chosen as hotel of your choice. Thank you and we look forward to seeing you again soon.Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
6/10 Okay
Emil
Travelled with partner
21 Jul 2023
They need to improve their customer service levels (except the bellmen, he was excellent.)
Emil
Stayed 3 nights in Jul 2023
Response from Ivana Vukajlovic on 5 Aug 2023
Respected Emil,Warm greetings from Hilton Podgorica Crna Gora. Thank you for taking the time to share your experience about your stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectations. Hopefully you will come and visit us again so we can try to redeem your trust. With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
It's always a pleasure staying at a Hilton property, but Podgorica Hilton was especially lovely. We'd spent 3 weeks prior to our stay trekking around Croatia and Montenegro and we stayed at some pretty nice places. However, our last two nights before returning home were especially wonderful at the Hilton. Everything was pristine and the breakfast buffet was fantastic for 15 euros.
Terry
Stayed 1 night in Jul 2023
Response from Ivana Vukajlovic on 7 Jul 2023
Dear Terry,Warm greetings from Hilton Podgorica Crna Gora. Thank you for staying with us and sharing this valuable feedback. We are so grateful to have been chosen as the hotel of your choice. Thank you for your recognition towards courteous and attentive service of all the team members. It will certainly further encourage us to fulfill our mission to deliver service beyond expectations. We are all looking forward to welcoming you back soon in the future.With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Anonymous,Thank you very much for taking the time to leave review. We are more than happy you enjoyed your stay at Hilton Podgorica Crna Gora and hope we will be the hotel of your choice again soon. With respect,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
10/10 Excellent
Linda
20 May 2023
Linda
Stayed 2 nights in May 2023
Response from Ivana Vukajlovic on 1 Jun 2023
Dear Linda,Thank you for the glowing review. We are glad we made your experience with us a superb one and will be delighted to be the hotel of your choice again in the future.With respect.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
8/10 Good
Assia
16 May 2023
Assia
Stayed 1 night in May 2023
Response from Ivana Vukajlovic on 7 Jun 2023
Respected Assia,Thank you very much for taking the time to leave the review. We are more than happy you enjoyed your stay at Hilton Podgorica Crna Gora and hope we will be the hotel of your choice again soon. Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Really great Hilton experience. Everything was on point and professional! The rooms and amenities are top notch!
Florentina
Stayed 1 night in Apr 2023
Response from Ivana Vukajlovic on 12 Apr 2023
Dear Florentina,I would like to sincerely thank you for choosing Hilton Podgorica Crna Gora and leaving your review. We are proud to learn that the stay has matched your expectations and that we have provided you with pleasant experience. I hope that we will have the chance of hosting you again in not too distant future.Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
8/10 Good
Michael
10 Apr 2023
Michael
Stayed 4 nights in Mar 2023
Response from Ivana Vukajlovic on 7 Jun 2023
Respected Michael,Warm greetings from Hilton Podgorica Crna Gora. Thank you for taking the time to share your feedback about the stay at our hotel. We do hope that we will have the pleasure of welcoming you back in our hotel in not too distant future and ensure you can enjoy a flawless stay.Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
4/10 Poor
Kole
2 Apr 2023
Kole
Stayed 27 nights in Mar 2023
Response from Ivana Vukajlovic on 26 Apr 2023
Respected Kole, First of all thank you for choosing Hilton Podgorica Crna Gora. Please accept our sincere apology regarding your score you gave it must have been something during the stay that was not up to your expectations. For your deepest review, feel free to contact me via ivana.vukajlovic@hilton.comRegards,Ivana VukajlovicGuest Relations
10/10 Excellent
earl
9 Mar 2023
earl
Stayed 3 nights in Mar 2023
Response from Ivana Vukajlovic on 14 Mar 2023
Respected Earl,Thank you for choosing Hilton Podgorica Crna Gora.Our team wiil be happy to welcome you soon in close future.Have a lovely day!Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
8/10 Good
Arber
Business traveller
8 Mar 2023
Liked: Cleanliness, staff & service, room comfort
Arber
Stayed 1 night in Mar 2023
Response from Ivana Vukajlovic on 9 Mar 2023
Dear Arber,We are truly sorry that our services or facilities were not up to your expectations but would also like to know what the shortfalls during your stay were so we can address the certain issues and provide better experience for our valued guests. Therefore, If you had any problem, or any inconvenience that you have encountered please do let me know. We are here to improve our service but only with your help.Thank you soo much.Have an amazing day.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Steven,We are so grateful to have been the hotel of your choice. Thank you for staying with us and for letting us know about your recent experience. We were all delighted to read that we delivered our services to your full satisfaction, which will further encourage us to fulfill our mission to deliver service beyond expectations. We are all looking forward to hosting you back soon in the future.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
This accommodation is flawless! The staff were courteous and helpful, the breakfast was superb, will definitely stay there again if I have to travel to Podgorica.
Ivan
Stayed 1 night in Jan 2023
Response from Ivana Vukajlovic on 25 Jan 2023
Dear Ivan,Thank you very much for having taken the time to share this heart-warming review. We are delighted to know your expectations were exceeded, on all fronts on this occasion. Additionally, your marvelous experience is a great motivation for the entire team and we are all truly happy to read you enjoyed your visit to the fullest. Rest assured your kind comments have been shared and celebrated with the team at all levels. We do hope to have the pleasure of welcoming you back in the not too distant future. Best Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Very modern, comfortable, and clean rooms. Huge gym and pool area. Great restaurant and bar area. Would stay here again without hesitation.
Matthew
Response from Ivana Vukajlovic on 10 Jan 2023
Dear Matthew,We do appreciate you taking the time and sharing your experience with us and are also very pleased to read you enjoyed facilities and services provided. We do hope to have you back at Hilton Podgorica Crna Gora in the future.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
We were two days late arriving for our business trip arriving early Monday morning instead of the Saturday due to flight cancellations. All the staff were very friendly and helpful both at reception and in the restaurant. Breakfast was included and was a very large selection. Very clean and tidy hotel with excellent service.
Richard
Stayed 5 nights in Dec 2022
Response from Ivana Vukajlovic on 8 Jan 2023
Dear Richard,Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay did meet your expectations and that the hotel staff contributed to a memorable experience. We are looking forward to welcoming you back in the not so distant future for your next Montenegro trip.Kind regardsIvana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Response from Ivana Vukajlovic Guest Relations Hilton Podgorica on 23 Dec 2022
Thank you for choosing Hilton Podgorica Crna Gora and for posting your review on Expedia Group. It is a true pleasure to know our team took great care of you. We hope we will be the hotel of your choice again soon. Best Regards
10/10 Excellent
Kreshnik
13 Dec 2022
Kreshnik
Stayed 1 night in Dec 2022
Response from Ivana Vukajlovic on 14 Dec 2022
Dear Kreshnik Rraci,Thank you for the glowing review, in the name of our team. We are glad that you entirely enjoyed your stay at Hilton Podgorica Crna Gora and we all hope to welcome you back soon in the future.Kind Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
Dear Saed Sayad,Warm greetings from Hilton Podgorica Crna Gora. Thank you for staying with us and for sharing this valuable feedback. We are all truly happy that our services did meet all your expectations. Besides, positive comments are always welcome and they inspire us to continue improving ourselves. The entire team is looking forward to seeing you again soon.Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora
Spacious and clean but sink didn’t drain toilet didn't flush.
Fixed it right away but didn’t work well until check out.
Impressive lobby friendly staff but lack of very basic plumbing.
Young Jai
Stayed 2 nights in Oct 2022
Response from Milena Roganovic on 31 Oct 2022
Dear Mr. Shin,Thank you for staying with us and for letting us know about your recent experience. We do appreciate your valuable comments shared as it is only from guests' feedback that we will be able to uphold our commitment to excellence. Thank you for helping us improve. Following your review, I have addressed the issue regarding the technical issues in the bathroom to appropriate department to look into. Please accept our sincere apologies for the shortcoming experienced. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We all hope to have a chance of welcoming you back in the not too distant future.Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora
Unfortunately roof top bar was closed for season and swimming pool not available for use either. Which was really disappointing paying the price and not have a chance to use these. Also we had non smoking room but the was a terrible smoke smell in our room and on corridor.
Katarzyna
Stayed 1 night in Oct 2022
Response from Milena Roganovic on 13 Oct 2022
Dear John Atkins,Thank you for taking the time to give us a feedback on your recent experience as it is always appreciated and used to make sure we live up to the high expectations our guests deserve. We appreciate you bringing your concerns to our attention and do regret that certain aspects of your stay did not meet your expectations. It saddens us to learn that the SPA as well as the Sky Bar closure impacted negatively on your overall impression. Please accept our sincere apologies. However, let me take this opportunity to kindly explain that all the information about ongoing changes is visible on every distribution channel of our property and was also visible on September 20th - at the time the reservation was made. This information is also shared by the official website (marked in yellow) and is also a part of welcome letter placed in each guest room. Also, thank you for your comment regarding the smoky odor which we really appreciate as it helps us constantly improve our services. Please rest assured that I have shared your thoughts with concerned department manager to look into these issues and implement corrective actions where possible. In addition to this, please be informed that all our rooms are no-smoking and that we do our best to remind our guests to adhere to regulations. We hope that you will still consider our hotel when travelling to Podgorica in future, as we will be happy to welcome you back and provide a flawless stay you deserve.Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora
We were there only one night on our way back to the US and everything was good.
Toni
Stayed 1 night in Oct 2022
Response from Milena Roganovic on 11 Oct 2022
Dear Toni Prevette,Thank you for taking the time to send us a wonderful 4/5 rating from your recent stay at Hilton Podgorica Crna Gora and for the time taken to share your impressions with us. We are thrilled to read that the recent visit met your expectations and that we were able to deliver our services to your satisfaction. Besides, positive comments are always welcome and they inspire us to continue improving ourselves. The entire team is looking forward to welcoming you back soon in the future.Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora
Front desk staff person, Luka, was extremely professional and helpful. The hotel is very nice…excellent room.
Toni
Stayed 1 night in Sep 2022
Response from Milena Roganovic on 22 Sept 2022
Dear Toni Prevette,Thank you very much for the superb feedback regarding your stay. We do very much appreciate you taking the time and providing us your thoughts and are also very pleased to read that overall you enjoyed your stay with us. Rest assured that I will share your kind words with Luka, who earned your recognition. We will be delighted to be the hotel of your choice again in the future.Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora
10/10 Excellent
Bensussan
8 Sept 2022
Bensussan
Stayed 2 nights in Aug 2022
Response from Milena Roganovic on 12 Sept 2022
Dear Bensussan Frank,Thank you for your time to give a perfect rating and for sharing your experience with us. We are glad you enjoyed your overall stay at Hilton Podgorica Crna Gora and are all looking forward for your next visit.Kind Regards,Milena RoganovicGuest Relations
10/10 Excellent
Alan
8 Sept 2022
Alan
Stayed 2 nights in Sep 2022
Response from Milena Roganovic on 12 Sept 2022
Dear Alan Long,Thank you for staying with us and taking the time to leave a superb feedback. We are truly happy that you enjoyed your stay to the fullest and are all looking forward to the opportunity of welcoming you back soon in the future.Kind regards,Milena RoganovicGuest Relations
Dear Kevin St Germain,Warm greetings from Hilton Podgorica Crna Gora. Thank you for staying with us and for sharing this valuable feedback. We are all truly happy that our services did meet all your expectations. Besides, positive comments are always welcome and they inspire us to continue improving ourselves. The entire team is looking forward to seeing you again soon. Kind Regards,Milena RoganovicGuest RelationsHilton Podgorica Crna Gora