Pleasure Point Hotels, Santa Cruz

"Horrible experience. My mistake for going off of the good reviews that obviously pop up first when looking for rooms. I went through all before my stay and realized I made a huge mistake booking this place! Stains on ‘clean towels,’ noticed some stains on the bedding smell like if someone had been smoking in there even though we booked a ‘non smoking room’ Bathroom wasn’t even fully clean what looks like mold possibly in the bathroom or just dirty! Plus, the door handle to get into my room itself was a little off as all of the other rooms doors had a cover over the key hole since the room opens with the card key. Just looked suspicious to me, especially traveling as a single parent with kids. Bathtub wouldn’t drain, had to wait 10 mins in between showers to drain! As soon as we walked into the room there was a musty smell + cigarette smell. perfect reminder for myself to ALWAYS check the reviews!"

"Everything was great. Loved the room. Pillows could be a little firmer though but otherwise :)"

"breakfast"

"Free parking outside the room. Room was kinda crowded, not too big. Clean and nice staff. It was rainy so we didn't use the pool or hot tub but others were. Breakfast was OK with great coffee. "

"Great heated pool. Happy to have a restaurant on-site and so many more within walking distance."

"Very nice staff Bartender was great Beautiful Hotel Would go again"

"We really liked how reasonable the rates were, easy to park, very spacious rooms, and super dog-friendly. We enjoyed checking out the small towns and liked how close the hotel was to hiking trails. Plenty of restaurants and cafes nearby."

"The room was not clean, we found blood on our bed sheet and hair in the shower. Also we were there for 4 days and we asked them to clean our room still didn’t show up. We had ran out of everything and all our trash cans were full. It was awful experience."

"The housekeeping staff was excellent."