Search Condos in Pleasanton

"Very clean and very comfortable bed. Nice stay."

"Yes"

"The property is in quite location and safe. The room is clean and the staff is friendly and responded quickly "

"Staff assistance and customer service was excellent. As was the entire property. "

"Excellent staff and customer service. One of the newest and nicest hotels in the area. This was my second stay and I’ll surely return if the opportunity presents itself. "

"Staff nice, gave me 2 bottles water upon my check in"

"Pool seating was nice. Wicker with padding. Wi-fi was spotty for me but my husband's was perfect "

"very sparkly new/clean. Night staff was a little odd- no one was at the desk when we arrived and 2 others and I had to wait quite a while for someone to return to check in. In our room was a table lamp with no bulbs so we went back down to request bulbs and were told we should change rooms instead. After waiting to check in after a long day, we were tired and didn't change rooms. Why not just give us bulbs, I don't know. No coffee maker in the room, oddly. Microwave and mini fridge were there- fine for me since I travel with tea bags. Breakfast was very very basic. Cold hard boiled eggs, 3 types of dry cereal, some bagels, and packages of oatmeal. Airport shuttle was the hotel ordering and paying for an Uber which was interesting but worked fine. This hotel was perfect for us since we weren't there long -- good value for a VERY clean good sized room without a lot of frills, but with a shuttle to SJC."

"The condition of the room was completely unacceptable and far below what was advertised. Upon arrival, we found the room to be filthy and unsanitary. There was trash throughout the hotel, dirty walls, blood stains on the floor, and a strong, unpleasant odor. The toilet seat had yellow stains, the curtains were dirty and had holes in them, and the overall condition of the room was extremely disturbing. Additionally, there was no air conditioning available. When I raised this concern with the front desk, I was simply directed to a sign stating that there was no A/C and was told to contact the third-party booking provider. This response was unhelpful and did not address the seriousness of the situation. I have taken photographs documenting the condition of the room as evidence. Given the state of the property, I strongly suggest that you review your listing on Expedia, as the current representation does not reflect the reality of the accommodations. I expect this matter to be addressed promptly. I look forward to your response and a resolution to this issue. Filthy disgusting place!"