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Maya Vacanze Playa Alegría

3.5 star property

Choose dates to view prices

A short walk from Quinta Avenida and Playa del Carmen Main Beach, Maya Vacanze Playa Alegría provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with a towel arranged in the shape of two swans, a wooden headboard, a bedside table with a lamp, and a mirror on the wall.

Deluxe Double Room, 1 King Bed

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

A living room with a brown sofa, a wooden coffee table, a dining area with chairs and a table, a TV on a wooden cabinet, and a patterned curtain.

Deluxe Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a chair, and a view of the outside.

Deluxe Double Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located near the beach, Maya Vacanze Playa Alegría is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
Avenida 15 entre Calle 14 Bis y 16 Bis, Playa del Carmen, QROO, 77720

What's nearby

  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    3 min walk - 0.3 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    8 min walk - 0.7 km
  • Central Square
    5 min walk - 0.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Ah Cacao Chocolate Café
    4 min walk
  • Starbucks
    2 min walk
  • Aldo's
    3 min walk
  • Don Sirloin
    4 min walk
  • Los Bisquets Bisquets Obregón
    2 min walk

About this property

Maya Vacanze Playa Alegría

  • Apartment near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Mamitas Beach, Maya Vacanze Playa Alegría provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), smoke-free property and luggage storage
    • Tour/ticket information
  • Room features
  • All guest rooms at Maya Vacanze Playa Alegría boast perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Heating and ceiling fans
    • Bathrooms with showers and free toiletries
    • Wardrobes/cupboards, dishwashers and toasters

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Dishwasher
  • Electric kettle
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

This property does not have any lifts

Frequently asked questions

Does Maya Vacanze Playa Alegría have a pool?

Yes, this property has an outdoor pool.

Is Maya Vacanze Playa Alegría pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maya Vacanze Playa Alegría?

Self-parking is free at this property.

What time is check-in at Maya Vacanze Playa Alegría?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available from 9:00 PM to 11:00 PM for a fee of USD 4.5.

What time is check-out at Maya Vacanze Playa Alegría?

Checkout is at 11 AM.

Does Maya Vacanze Playa Alegría provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Maya Vacanze Playa Alegría located?

Located in Downtown Playa del Carmen, this apartment building is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Reviews

Maya Vacanze Playa Alegría Reviews

8.0

Very good

8.8

Cleanliness

10

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, property conditions & facilities, communication
It was an amazing experience! The people there were super friendly and cozy
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Tammy

Liked: Cleanliness, communication

Playa vacation

Great location to the central area of Playa
Stayed 23 nights in Jan 2023
Verified review

6/10 Okay

Darren

Check was alright. Hard to find the entrance. Everything was locked up. Shared an apartment with another family...:/
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Wing na

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

SHAROLD

Liked: Cleanliness, property conditions & facilities, communication
El lugar tiene buena ubicación, las instalaciones estaban limpias y la persona que nos ayudó con el ingreso fue muy amable. Sin embargo, considero importante mencionar que este lugar no es un hotel, no sé si lo menciona en la descripción y yo no lo noté, pero lo que rentas es uno de dos cuartos dentro de un departamento, por lo que las áreas de sala y comedor de las fotografías son compartidas. Tampoco hay una recepción donde te entreguen las llaves sino que debes llamar antes de tu llegada para que alguien te reciba. Mucho más parecido a un Airbnb que a un hotel, la verdad es que desconocía que plataformas como Expedia manejan este tipo de reservas, no es lo que yo estaba buscando y por lo tanto quede decepcionada.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Antonio

Liked: Property conditions & facilities, communication
Me hospede dos noches y no se realizó limpieza ni se repuso papel y jabon
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Jesus Antonio Hernandez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto mucho el estilo de sus cuartos y la alberca es muy linda
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Verified traveller

Liked: Communication

Central, nice rooftop, but not much else

The room and bathroom was a bit meh, as was the crammed common area on the first floor, but it was cheap and central and was fine.
Stayed 4 nights in Feb 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is very well located and nice spacious rooms. The manager was very responsive and quickly fixed minor problems I had with the bulb etc. I only wish that it was told in clear terms that the living area etc is a 'common/shared' area with the other room occupant. That would have affected my decision to rent or not. However, overall great location and spacious rooms.
Stayed 4 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is not what it says on Expedia. It’s an apartment that rents 2 rooms and all common areas are shared. The free parking can only be used by one guest, if it’s occupied you’ll have to pay street parking. The manager was not wearing a mask and
Stayed 7 nights in Dec 2020
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, room comfort, communication

Great communication

Excellent communication from the Hotel
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Check in was easier than expected. The
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Claudia

Liked: Cleanliness, room comfort, communication
We only stayed for a night I was hesitant at first I didn’t realize it was a hostel but after meeting with the owner I felt more at ease very clean and I felt safe
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

JOSE MANUEL

Disliked: Staff & service

Terrible

No fue posible contactar al anfitrión para el hospedaje ya que extravié mi celular y solo después de varias horas comencé a recibir mensajes donde el anfitrión se comporto de manera poco amigable, agregando costos por cualquier condición, de las cuales no se indican dentro de la pagina Hotels.com, Por ese anfitrión no volveré a usar Hotels,com
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, amenities
Had a great stay and owner was very helpful and supportive, very prompt communication! happy to recommend! ⭐️⭐️⭐️⭐️⭐️ thank you!
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Hotel

The place was very nice. I really liked the decor.
Stayed 6 nights in Jan 2020
Verified review

2/10 Terrible

Terry

It's a fraud ... There is no hotel ,rooms, signage. Contact person or any other aminities expected with renting a room........ From what I understand from other people that own condo units here this is and individual renting out her Condo. I was told to wait out in the street and someone would come and let me in. That never happened..... I waisted over an hour trying to resolve this and it never happened. I blame Expedia for lack of control over their listings
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

good stay !

Hotel inside was clean and the owner was super kind but noises from outside and lack of hot water were cons.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet character apartments and friendly hosts. So close to many amenities. Would definitely stay again :)
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relacion calidad-precio muy bueno.. Muy buena atención. Instalaciones muy bonitas y bien cuidadas.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice apartment. The pool is significantly more beautiful than the image shows. The apartment has two balconies, a large dining table and two bathrooms. I think it is an ideal family spot if you want to escape the all inclusive vacation/ touristy places. (I also think it is cheaper!) There is a Mega right around the corner (similar to Walmart) and you can purchase food cheaply there. The property owners greet the guests and say goodbye to the guests in the end, they text if need is required otherwise they are hands off. Every other day someone comes to clean and take out the trash and to provide new towels. I really loved this place. There were 6 of us. I think, unless it is a family with little kids, the place would be better suited for 4-5 people, though. The location is great. 7 min walk to the beach, 2 mins to the main shopping street, yet the option to go to the more authentic places.I went to church for Easter and visited the Mexican market a lot to eat more of the local and cheap food. The beach is nice, but certainly not as beautiful as Isla Mujeres. I will definitely return.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, My flight was delayed quite late but they still met me at the apartment after regular hours
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy contenta con la estancia, el hotel mas que excelente, limpio, agradable, cómodo y super bien ubicado
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Pierre Antoine

Bien, pensez à appeler avant d'arriver
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Unique was it being an apartment while advertised as a hotel.
Stayed 1 night in Oct 2018