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"Toilet was broken. No soap. Would be nice if I could get a partial refund. "

"Stayed at Quality Inn & Suites McAlester during a road trip and it was exactly what I needed - easy, comfortable , and no stress. Quick check-in, clean room, and I slept really well. The free hot breakfast was a great bonus, and I liked that the TV had apps like Netflix etc. available to use. A smooth, reliable stay - I'd definitely come back !"

"Locat"

"First room we were put was filthy and had dead bugs on the floor. Pulled back the sheet from the bed and it looked like someone had slept there and they didn’t change the bedding. Called front desk, told him the issues and he deep sighs on the phone, clearly annoyed, he said he would give us a different room. He didn’t even check to see if that room was clean. Lots of dead bugs, the bedding on both beds were worse than the first room. The air conditioner has an issue, it was loud and would turn and then off. Made a clanging noises. Pictures on Expedia misrepresent what condition this hotel is really in. We just left and went to another hotel. Lesson learned, read all reviews or stick to Hilton hotels. Oh and booking in the car at night, 17 miles away, choose the hotel at the top with a high rating, clearly they either rating themselves or using a bot. $85 dollar lesson learned. "

"We had an issue with the room and the staff took care of it and also the next day moved us to a different room. The continental breakfast was good. The air conditioning worked fine. The hotel had some internet issues at first and i believe that was resolved as well. "

"The beds were very comfortable! Will stay here again! The staff was very sweet and helpful. "

"Yes ,clean room. Staff was friendly, BREAKFAST was good. Shops was close and friendly "

"Clean room, well kept, great housekeeping and maintenance staff "

"Everything was wonderful! "