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"We booked this hotel for 5 nights during christmas period. Breakfast was amazing, service from staff was great, the hotel has a lot of options to keep kids busy if you have any children, spa was one of the best facilities on site. Our one bed apartment was spacious, comfortable, clean washroom. Only problem was that the walls were thin and we could hear quite a bit of noise from other rooms which kept us awake till late most nights. "

"A very nice hotel great spa Staff very helpfull "

"Good"

"very good hotel best service i will back again"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Highly recommend "

"A short walk to the main strip with restaurants and bars. Easy street parking. The room and bathroom was pretty dated, but comfortable. No aircon or fan if visiting in Summer, but the mountain weather kept things cool enough to sleep."

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased."

"Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. "