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"The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful."

"Excellent Stay"

"The room was big and clean."

"Amazing location "

"Big comfortable room, pleasent stuff, good spa and massages"

"Location is perfect"

"good place - excellent breakfast, clean and worm we liked it! "

"Location was spot on, staff very helpful generally an excellent stay "

"Nice facilities and excellent location"

"Nice hotel in quiet position but within walking distance to town and gondola. Large spacious rooms. Good selection for breakfast and dinner. Dinner includes local wines and beer.Lovely spa area. Very friendly and helpful reception man Salih. Thank you"

"Good"

"This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. "

"I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage."

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"The worst hotel I have ever stayed. The pictures are misleading and don't present reality not even close. The interior was old and stinky. The guy at the reception was angry every time we approached him even during the check in. The spa center resembleed more lile a sanitarium or an old hospital from the Eastern European block. The breackfast was cooked days ago and served just warmed up including the crepes and omelette, the only good thing were the kind Ukrainian servers at the restaurant "

"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Apartment was clean and comfortable. Personal were friendly. Swimming pool was with cold water, jacuzzi was not cleaned."

"Good location decent breakfast, hot water isn’t the most sufficient, friendly staff"

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"

"Lovely family run hotel "