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"Breakfast was inconvenient as everything had to be microwaved and there was only 1 microwave. Please get steamers/buffet set up. Easiest way to get to 4th floor was through the elevators in the parking garage. Other than these minor oddities it was a great stay! "

"hallways and other carpet areas were very dirty. The elevator was very noisy and shaky."

"Clean Room, helpful staff, breakfast had good selection. Parking was good. Nice touch having soup offer from 6-7pm."

"W"

"very good"

"First and foremost, if you are staying at Mayo - you must know that this is not the correct hotel to stay at if you desire to quickly run back to the hotel between appointments. It is a 15 minute walk to the closest Mayo building, more with construction. It is also important to know it is directly next to active train tracks, which will wake you up at 2:45AM at least once on your stay. The person we checked in with was slightly unpleasant, mainly treating us like we were inconvenient for asking basic questions. Other workers were kind and generous. The hotel appears new and the lobby is beautifully modern but the hallways upstairs were a bit dingy. Our room was base-level clean but needed deeper cleaning - mascara on the bathroom walls, stains on ceiling above shower, damaged blinds. Nothing to ruin a stay, but weird for a newer, not cheap hotel. Overall, it was safe, it was clean enough, and we managed walking. But can pay similar and stay somewhere closer/nicer if a Mayo patient."

"Property was clean. The morning staff was friendly and a good variety breakfast. The evening staff was hard to work with and unkind. The parking is a problem as we were told one thing and then rudely told another. Which left no room for parking or cars and no staff that was willing to help us. We're also told that other people checked in on Tuesday and Wednesday nights and needed multiple spots for their cars so they sold them parking passes even though there is not enough room in the parking lot for one room per car when the hotel is fully booked, which it was. I also had the light in my bathroom start raining on the last night of my stay which is in electricity and water problem so I would not allow my children to take showers in there. Although they had been dancing all day at a dance competition they were unable to shower and the front desk had no help or solutions as the hotel was fully booked. Very frustrated with our stay."

"Great place to stay across from St. Mary’s hospital."

"Front desk was told that bathroom supplies were empty. Nothing was done about it. Room was not serviced during stay."