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"The room was not as clean as it could have been and the cable wasn’t working. "

"I planned this trip for my husband and I’s 27th anniversary and I really splurged and upgraded to the suite. We came back to our room only to find that no one had even brought us clean towels let alone cleaned our room. When I called down and spoke to the manager they said they could come clean it then (at midnight) but that was the most they could do. After I got upset he said they would give us the resort fee back (between $35-$40) on a $450/nt suite. This is completely unacceptable. I rarely write reviews but this was such a negative experience I feel a tremendous responsibility in warning others that this resort will not work with you at even attempt to right their wrongs. On top of that, it was the most sub-par food and service of any hotel we have stayed at in Blackhawk over the past 2 decades. Travelers BEWARE!"

"Immaculate room and well appointed. Friendly staff at check in. Quiet at night. "

"Staff was wonderful! The rooms are definitely old, strong smell of old smoke in the air. Odd setup of the room. Not quite inviting, yet not completely off putting. It was a safe place to spend the night. I’ve definitely stayed in worse and in better. Wouldn’t plan a long stay or plan to stay in the room more than just for basic sleeping and showering. "

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"Everything about our stay here was okay. I just wish they exempt the fees for esa dog."

"Front desk was very helpful"

"Clean comfortable affordable rooms with friendly staff"

"Came in for golden retriever festivities and was given a beautiful large balcony room which overlooked all of Main Street. It was a fabulous stay "