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"Staff is very friendly. Some spoke English very well and others not as much but still super friendly. I tried talking to them in Vietnamese but im learning the sourher accent versus their noethern so it was quite hard. Especially the servers and bartender would sometimes teach me how to say something in Vietnamese. The shuttle is great. Its free and takes you right into town by the lake. They do have a set schedule but are very reaposive on Whatsapp. The breakfast was very good. Id give it a 8/10. Since me and girlfriend stayed their for 6 nights they gave us a platter of sweets every night. Very nice of them. "

"Stayed for 1 night in a deluxe room which overlooked the street. Nice room clean and spacious but bed was very hard (even by Vietnam standards). Staff were excellent. Good location . Breakfast was very minimal and I ate outside instead as even the watered down juice and coffee wasn’t that good. "

"Very friendly staffs. Complete amenities. At the center of Sapa. Very clean. You will never go wrong if you stay in this hotel."

"The hotel is close to the center of Sapa town yet situated on a quiet hill, only 10-15 minutes walk away. You can enjoy the view and the room is quite spacious. "

"Excellent hotel & staff. Delicious food!"

"The Lestar hotel is wonderful and in a great location. Very nice rooms, wonderful staff and beautiful view at a great price highly recommend! "

"Excellent customer service! Staff were most helpful and polite. The room was clean and the bed comfy. The place is centrally-located. We had a beautiful view of the cityscape with the mountains as backdrop from our room!"

"This hotel is beautiful, from the lobby to the dinning area, and to the room itself. Get the breakfast buffet. Just do it. Also, the shuttle to and from the city center was the cherry on top!"

"A cozy hotel near the center in a quiet neighborhood. The staff were just wonderful and so very helpful specially the ladies from reception and restaurant. Really happy with my stay. "