Front of property

Reviews of Top of the Town

3.5 out of 5
Top of the Town
30 Wairau Road, Picton, Marlborough

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 128 reviews" "
Rating 8 - Good. 13 out of 128 reviews" "
Rating 6 - Okay. 9 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tracee on 17 May 2024
Thanks for another great review Richard. It was lovely to see you and Rhino again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access to the ferry.
Stayed 1 night in May 2024
Response from Tracee on 13 May 2024
Thanks for the great review Richard.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great feel and relaxing space
Stayed 1 night in May 2024
Response from Tracee on 10 May 2024
Thanks for your kind review Robert.

10/10 Excellent

Trevor

Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Terrific place, friendly people, great location
Stayed 1 night in Apr 2024
Response from Tracee on 1 May 2024
Thanks for the great review Carol :-)

10/10 Excellent

zamira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, host was very welcoming and helpful
Stayed 1 night in Apr 2024
Response from Tracee on 27 Apr 2024
Thanks for the lovely comments Zamira.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracee on 23 Apr 2024
Thanks Robert, see you again in a few weeks :-)

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracee was a wonderful host and helped us with our travel plans. The room is nicely furnished and has nice views. God value and Picton is a charming town.
Stayed 2 nights in Mar 2024
Response from Tracee on 8 Mar 2024
Thanks for the lovely review Carl. I'm glad you enjoyed our little piece of Paradise

10/10 Excellent

Peter, Rosetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, highly recommended
Stayed 1 night in Feb 2024
Response from Tracee on 2 Mar 2024
Thanks for the great review Peter.It was lovely to meet you both :-)

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracee is a great host
All we can say is that Tracee made us feel so at home, that words cannot describe our feelings. It was almost as if you were a family member stopping by. If you stay at the right time in the summer, as were lucky enough to do, you can harvest your own plums/nashi pears, with Tracee's permission of course. We were in the "pet friendly" room, but you would never know any animals had been there. The small amount of messaging we did with Tracee was always responded to promptly and with understanding that things can change when you are traveling. Having said that, no one can be all things to all people at all times. If you have an early ferry crossing, as we did, you are only 6 minutes from either check in. A big plus in our books that's for sure. Needless to say, we would stay here at anytime, if our travels brought us back to NZ
Stayed 1 night in Feb 2024
Response from Tracee on 21 Feb 2024
Thank you so much for wonderfully warm review. It was lovely to meet you both, and I hope one day you will visit us again. :-)

10/10 Excellent

Dayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean property. Excellent host. Highly recommend
Stayed 1 night in Feb 2024
Response from Tracee on 18 Feb 2024
Thanks for the great review Dayle.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Very friendly welcoming host. Tidy, clean and comfortable room. Even had lovely fresh fruit from the garden waiting on our room. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Tracee on 10 Feb 2024
Thanks Sandra.I'm so pleased you enjoyed staying with us.

10/10 Excellent

Anita

Travelled with family
Bathrobes and towel warmer are nice even if you have not been camping for a week!
Stayed 1 night in Feb 2024
Response from Tracee on 3 Feb 2024
Thanks Anita. I'm pleased you enjoyed your stay with us.

10/10 Excellent

Anaëlle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place
Stayed 1 night in Jan 2024
Response from Tracee on 31 Jan 2024
Thanks for the great review :-)

10/10 Excellent

Tsui-Wen

Stayed 1 night in Jan 2024
Response from Tracee on 27 Jan 2024
Thanks Tsui-Wen. It was great to meet you both :-)

10/10 Excellent

Tsui-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place in Picton
Great attention to detail and comfort. Very comfortable bed indeed as it is firm and means you don’t have problems of your partner disturbing sleep. Tracer’s warm welcome is rare to experience these days from other managers at most establishments.
Stayed 1 night in Jan 2024
Response from Tracee on 26 Jan 2024
Wow, Tsui-wen. what a wonderful review. Thank you so much :-)

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tracee on 19 Jan 2024
Thanks Barbara. It It was lovely to meet you and Smudge :-)

8/10 Good

Colina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how friendly Tracee is and how welcoming she is with my Service Dog Molly. There was a bit of confusion over payment as Expedia had already taken payment out of our account. However we managed to get it sorted.
Stayed 2 nights in Jan 2024
Response from Tracee on 15 Jan 2024
Thanks Colina for the lovely review.I apologise for the confusion, but, yes, all sorted in the end. It was great to see you again.

10/10 Excellent

Karen

Liked: Property conditions & facilities, room comfort
Lovely place and hosts. Ideal location for walking into Picton.
Stayed 1 night in Jan 2024
Response from Tracee on 13 Jan 2024
Thank you Karen :-)

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly host. The sleepout room was very clean and tidy and the outdoor area was perfect for our small dog
Stayed 1 night in Jan 2024
Response from Tracee on 13 Jan 2024
Thanks for your review Nick. I'm pleased that you enjoyed staying with us.

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tracee on 9 Jan 2024
Thanks John :-)

10/10 Excellent

Mark, Hamilton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable night in the room put aside for travellers with dogs as it has a safe lockable area. Our dog was very happy to run around the garden. Bathroom / shower was spotless with plenty of room.
Stayed 1 night in Jan 2024
Response from Tracee on 8 Jan 2024
Thank you for the wonderful review Mark.I'm so pleased you enjoyed your stay with us

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful host.Good location.Value for money
Stayed 1 night in Dec 2023
Response from Tracee on 6 Jan 2024
Thank you Max :-)

10/10 Excellent

Haritha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracee is great host. Property is well maintained. Picton is a beautiful country town with beautiful views, marina, great cafes and ry
Stayed 1 night in Dec 2023
Response from Tracee on 30 Dec 2023
Such a lovely review Haritha. Thank you :-)

10/10 Excellent

Brooke

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Very accommodating to need!
Stayed 1 night in Dec 2023
Response from Tracee on 30 Dec 2023
Thanks Brooke :-)

10/10 Excellent

P

Stayed 1 night in Dec 2023
Response from Tracee on 30 Dec 2023
Thank you for your review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great for dogs and clean with thoughtful extras
Stayed 1 night in Oct 2023
Response from Tracee on 27 Oct 2023
Thank you Bruce. Nice to hear that you enjoyed your stay with us.

10/10 Excellent

philip

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from Tracee on 16 Oct 2023
Thanks for the great review Philip :-)

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
both the room and the hosts were great more than we thought it would and also a very good price thanks
Stayed 2 nights in Sep 2023
Response from Tracee on 25 Sept 2023
Thanks Michael for your great review.So pleased that you and Sue enjoyed your stay with us.Tracee

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, amenities
The hostess was super friendly and welcoming. Nice accommodation and pet friendly which is a real bonus. We all felt welcome and the fur babies soon relaxed.
Stayed 1 night in Aug 2023
Response from Tracee on 20 Aug 2023
Thanks for your great review Susan. It's lovely to hear that you enjoyed your stay with us

10/10 Excellent

Mathew, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks again!
Stayed 1 night in Jun 2023
Response from Tracee on 18 Jun 2023
Thanks Mathew :-)

6/10 Okay

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service
Our host was very pleasant. We were surprised by the grounds as it did not accurately reflect the photo. The property was neat and tidy, but had definitely seen better days and was tired looking. It was at a very noisy intersection on SH 6. The area and surroundings seemed depressed. Our room was clean and tidy with a very comfortable bed and heated mattress that we greatly appreciated because it was cold. The size of the room (#3) was better suited for a single person, but not for a couple with a more than 4 pieces of luggage. Nevertheless, the price was a great value and provided the rest we needed. The bathroom was remodeled, spacious and modern with a new shower enclosure. We were surprised that with a microwave, refrigerator, cups, glasses, spoons, coffees & teas that there were no dish towels, dish clothes, or paper towels. We asked our host for a dish towel and she seemed surprised or a bit put off that we needed this. Was the expectation we use our bath towels to wash our utensils, cups, and glasses?? This guest house is great for a place to sleep, but don’t expect anything more. Be prepared to lug your luggage up steps without help.
Stayed 2 nights in May 2023
Response from Tracee on 20 May 2023
Thank you Maryanne for your detailed review. As you would be aware, our Autumn has been very wet, nothing looks as good as it does in summer. From your research, you would realise that Picton is an old town, the continuation of State Hwy 1 between the North and South Islands, hence the busy traffic at times. I did offer to service your room, which meant clean cups etc, but you declined. And, I feel I need to address the point of your luggage.. I am 5ft tall and 50kgs. Both you and your husband are bigger than myself, and there are only 5 steps up, with a railing. To expect me to carry your bags was very surprising to say the least. I genuinely hope you enjoy the rest of your travel.

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to town, nice and easy check in with friendly host. Location on SH very noisy though.
Stayed 1 night in Apr 2023
Response from Tracee on 11 May 2023
Thanks for your comments Sabine.

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly host.
Stayed 1 night in Apr 2023
Response from Tracee on 25 Apr 2023
Thanks for your lovely review Graeme.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to ferry and the owners had thought of everything to make stay comfortable
Stayed 2 nights in Apr 2023
Response from Tracee on 12 Apr 2023
Thanks for the great review Lance :-)

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracee was very hospitable and room was comfortable.
Stayed 1 night in Apr 2023
Response from Tracee on 11 Apr 2023
Thanks Stephen, Pleased you enjoyed your stay :-)Tracee

10/10 Excellent

MARIE

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Tracee was a lovely host, arrived early but was warmly welcomed with my pet. The accommodation set up for a pet and owner stay is excellent would highly recommend it. Will definitely stay here again.
Stayed 1 night in Mar 2023
Response from Tracee on 24 Mar 2023
Thanks Marie for your wonderful review. It was a pleasure to be able to host yourself and Elton :-)

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Tracee was a great host. She offered us muffins, pears and grapes from her trees and vines. The place was clean, comfortable and the view was great.
View outside our window of the yard.
Stayed 2 nights in Mar 2023
Response from Tracee on 22 Mar 2023
So pleased that you enjoyed your stay with us Deborah :-)

10/10 Excellent

Elaine

Stayed 1 night in Mar 2023
Response from Tracee on 19 Mar 2023
Thanks Elaine :-)

10/10 Excellent

Roxanne E

Stayed 1 night in Mar 2023
Response from Tracee on 19 Mar 2023
Thanks Roxanne. It was lovely to meet you both :-)

10/10 Excellent

Green

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfy, clean, welcoming stay so close to the main area of town. I’d recommend to anyone staying in Picton
Stayed 2 nights in Mar 2023
Response from Tracee on 19 Mar 2023
Thanks for the wonderful review. It' great to know that you enjoyed your stay with us :-)

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a comfy guest house. Lovely room & excellent hosts.
Stayed 2 nights in Mar 2023
Response from Tracee on 13 Mar 2023
Thanks for your review Sue. It was a pleasure to host you :-)

10/10 Excellent

Basil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Top of the Town is comfortable and convenient to town. The hosts were great and the place had everything we needed. Recommended.
Stayed 1 night in Mar 2023
Response from Tracee on 11 Mar 2023
Thanks for your great review Basil. So pleased that you enjoyed your stay with us :-)

10/10 Excellent

Neil

Travelled with partner
Liked: Staff & service, property conditions & facilities
Our hosts were very helpful. We arrived very late due to 11 hr delays in the ferry. Our host drove us to the car rental the next day so we could pick up our car.
Stayed 1 night in Feb 2023
Response from Tracee on 4 Mar 2023
After such a rough start to your visit to the South Island, it's the least we could do :-)

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place to stay on a blustery night. Tracee was very welcoming and made sure we had everything we needed.
Stayed 1 night in Feb 2023
Response from Tracee on 26 Feb 2023
Thanks for the lovely review Kathryn

10/10 Excellent

David, Edinburgh

Stayed 2 nights in Feb 2023
Response from Tracee on 11 Mar 2023
Thanks for your review David. Great to see that you enjoyed your stay with us :-)

10/10 Excellent

a c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Top of the Town for a night before taking the ferry. It was ideal for this. Tracee and Brian were very welcoming and great hosts. Thoroughly recommend for a stay in Picton.
Stayed 1 night in Feb 2023
Response from Tracee on 14 Feb 2023
Thanks for your lovely review. Your comments are appreciated.

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay a little noise from the road was a distraction
Stayed 1 night in Feb 2023
Response from Tracee on 9 Feb 2023
Thanks for your review Graham. We appreciate your comments

8/10 Good

Tim

Liked: Cleanliness, staff & service
We felt most welcome and respected, our room was well appointed and comfy
Stayed 1 night in Jan 2023
Response from Tracee on 1 Feb 2023
Thanks for your kind review Tim. Your comments are appreciated.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip in NZ
Tourism
Hill before arrivons to Picton
Stayed 1 night in Jan 2023
Response from Tracee on 30 Jan 2023
Thank you Vincent. I am so happy that you enjoyed your stay with us.