Executive Studio | Living area

Reviews of Jasmine Court Motel

4 out of 5
Jasmine Court Motel
78 Wellington Street, Picton

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 531 reviews" "
Rating 8 - Good. 148 out of 531 reviews" "
Rating 6 - Okay. 17 out of 531 reviews" "
Rating 4 - Poor. 4 out of 531 reviews" "
Rating 2 - Terrible. 3 out of 531 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, super clean and sensibly priced. Owner Quinton is a nice guy. Would stay here again in a heartbeat.
Stayed 1 night in May 2024
Response from Jasmine Court Motel on 26 May 2024
Kia ora Bryce. I'm glad to hear you had a positive experience with us! It sounds like you found the convenience, cleanliness, and price to be just right for your stay. Thank you for sharing your warm feedback, and we look forward to welcoming you back in the future! Safe travels!

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Friendly staff and clean with a good shower. Bed a bit firm for me but i know thats very much personal preference
Stayed 1 night in May 2024
Response from Jasmine Court Motel on 23 May 2024
Kia ora Helen. It's great to hear that you had a good stay! I'm glad you found the staff friendly and the place clean with a good shower. Bed firmness can indeed be a personal preference, so it's good to know your thoughts on that. Your feedback is valuable for the improvement of our services. Thank you for sharing your experience!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, light rooms. Reasonable prices.
Stayed 1 night in May 2024
Response from Jasmine Court Motel on 12 May 2024
Kia ora Susan. Thank you for your kind words! We're thrilled to hear that you enjoyed our spacious and well-lit rooms. Providing comfortable accommodations at reasonable prices is always our goal. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really liked the new bathroom. Would like to have a blanket in room as I find duvets way too hot for me and the beds were hard. We all had sore backs in the morning.
Stayed 1 night in Apr 2024
Response from Jasmine Court Motel on 1 May 2024
Kia ora Deborah. We're thrilled you enjoyed your stay with us. Safe travels!

10/10 Excellent

Anita

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice , clean, convenient. Nice owners . I highly recommend this motel if you are staying in Picton.
Stayed 1 night in Apr 2024
Response from Jasmine Court Motel on 30 Apr 2024
Kia ora Anita. Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our motel clean and convenient. It's wonderful to know that our efforts made your stay comfortable. We appreciate your recommendation and hope to welcome you back to Picton soon! Safe travels!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for the ferry. Good facilities, lovely room and helpful staff.
Stayed 1 night in Apr 2024
Response from Jasmine Court Motel on 28 Apr 2024
Kia ora Stephen. We're delighted that you enjoyed your stay with us. It was our pleasure hosting the two of you and wish you safe and exciting travels!

8/10 Good

Bob

Stayed 1 night in Apr 2024
Response from Jasmine Court Motel on 10 May 2024
Kia ora BobWe're thrilled that you loved your stay with us. Safe travels!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location in Picton opposite the supermarket and 5 minutes walk to the water taxis. Everything very clean. Kitchenettes need an upgrade
Stayed 1 night in Apr 2024
Response from Jasmine Court Motel on 3 Apr 2024
Kia ora Ian. We're thrilled that you enjoyed your stay with us. Many thanks for sharing your thoughts and comments with us. Safe travels.

8/10 Good

Meriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities clean and tidy. Within walking distance of shops and ferry terminal.
Stayed 1 night in Mar 2024
Response from Jasmine Court Motel on 1 Apr 2024
Kia ora Meriel. We're thrilled that you loved your stay with us and wish you safe travels on the rest of your holiday!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here before getting the train to Picton. The room was comfortable and the hotel was convenient to shops & restaurants.
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 24 Mar 2024
Kia ora Karen. We're pleased you enjoyed your stay with us and thank you for your positive feedback.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good large room with excellent facilities. Easy access to ferry terminal, railway station, shops, bars and restaurants.
Stayed 1 night in Mar 2024
Response from Jasmine Court Motel on 11 Mar 2024
Kia ora Paul. Thank you for your positive review! We're delighted to hear you enjoyed our spacious rooms, excellent facilities, and convenient access to the ferry terminal. We hope to welcome you back soon!

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist on check-in wasn't very friendly. There was an unpleasant odour in the room. When I mentioned this to the same receptionist she thanked me for letting her know but no apology.
Stayed 2 nights in Mar 2024
Response from Jasmine Court Motel on 13 Mar 2024
We appreciate your time in reviewing our motel.We understand that during certain periods and at specific check-in times, our receptionists may be unable to engage in extensive conversations with guests, as there are often other guests awaiting check-in. We appreciate your understanding of this operational necessity.It is customary, particularly for guests staying in the same unit for multiple nights, to inform us promptly of any issues during their stay rather than waiting until their check-out morning. This proactive communication allows us to investigate and address any concerns promptly, ensuring a comfortable stay for our guests.Regarding the odour you mentioned in the unit, we regret any inconvenience this may have caused. Despite thorough inspections conducted over several days following your departure, we were unable to detect any lingering odours. Rest assured, we remain committed to maintaining the highest standards of cleanliness and comfort throughout our establishment.Thank you once again for your feedback. We look forward to welcoming you back for another enjoyable stay.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Spacious room. Convenient location and friendly staff.
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 29 Feb 2024
Thank you so much for taking the time to share your feedback! We're delighted to hear that you found our accommodations very clean and comfortable. It's wonderful that you enjoyed the spacious room and found our location convenient.Our team takes great pride in providing friendly and attentive service, so your kind words about our staff are truly appreciated. We hope your stay was everything you hoped for, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms with good facilities and friendly staff. Easily walkable to and from ferry terminal and train station. Good value
Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 28 Feb 2024
Kia ora Robin. We're pleased you enjoyed your stay with us and that you found everything to your satisfaction. Safe travels!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 28 Feb 2024
Kia ora Nancy. We're pleased you enjoyed your stay with us. Safe travels!

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Motel. Only negative was small choice of teas and coffees and no hot chocolate. There was 2 small packs of biscuits however. 8 out of 10 for review.
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 21 Feb 2024
Kia or Ian. Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you found our motel enjoyable overall.We appreciate your feedback regarding the hot beverage selection. We understand the importance of having a variety of beverage options to suit different preferences, and as such have a selection of three different teas and a coffee which the majority of our guests are happy with.Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future.Thank you again for choosing our motel, and we look forward to hosting you again.

10/10 Excellent

Fonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, a bit far to walk for the ferry or train if you have a lot of luggage but doable, very convenient access to the grocery store and a laundromat
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 20 Feb 2024
Kia ora Fonda. Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your stay pleasant overall.It's great to know that you found our location convenient for accessing the grocery store and laundromat. Next time keep in mind we have a guest laundry on site! We aim to provide a comfortable and convenient stay for all our guests, and your feedback helps us in achieving that goal.We look forward to the opportunity of welcoming you back in the future. Thank you once again for choosing to stay with us.

6/10 Okay

Caroline

Travelled with partner
It was perfectly adequate for a one night stay
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 20 Feb 2024
Kia ora CarolineWe sincerely appreciate your taking the time to provide feedback on your recent experience at our lovely motel.At Jasmine Court Motel, we take pride in offering a diverse selection of units tailored to accommodate the varied budgets and preferences of our guests. The particular unit you selected for your overnight stay, characterized by its simplicity, is often favoured by those seeking a single-night accommodation. It is noteworthy that a significant number of our guests consist of returning guests express a preference for the specific unit in which you stayed.We are delighted to learn that you found this option to be perfectly adequate for your requirements. Ensuring the satisfaction of our guests is a priority for us, and your positive assessment reinforces our commitment to delivering quality service.As you continue your travels, we extend our best wishes for a safe and pleasant journey. Kind regards,

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Enjoyed our stay in Picton our accommodation was centrally located close to shops and everything. The unit was a good size and the management were very helpful
Stayed 3 nights in Feb 2024
Response from Jasmine Court Motel on 17 Feb 2024
Kia ora Clive. We're thrilled you enjoyed your stay with us. Safe travels!

10/10 Excellent

Colin

Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 17 Feb 2024
Kia ora. We're thrilled that you enjoyed your stay with us. It was our pleasure hosting you and your traveling party and wish you safe travels!

10/10 Excellent

Jon

Travelled with partner
Good value motel for a stopover. Property was clean and well maintained. Staff was friendly and helpful.
Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 16 Feb 2024
Thank you for your positive feedback! We're delighted to hear that you found our motel to be a good value for your stopover. Our team takes pride in maintaining a clean and welcoming environment. We appreciate your kind words about our friendly and helpful staff. We look forward to welcoming you back in the future!Safe travels

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 14 Feb 2024
Kia ora PerryThank you for your glowing review; we truly appreciate it!Safe travels.

2/10 Terrible

wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
If all of Picton burnt down and Jasimine Court was the only motel standing I would sleep on street. I have traveled extensively, and this was the rudest reception I have every received. Totally unhelpful
Stayed 1 night in Feb 2024
Response from Jasmine Court Motel on 8 Feb 2024
Kia ora WayneWe understand the importance of having suitable accommodations for your trailer during your travels. However, our motel has a policy in place that prohibits the parking of trailers on the premises. This policy is implemented for various reasons, including concerns related to the health and safety of all our guests. It specifically aims to safeguard our checked-in guests, with a particular focus on the well-being of the youngest members who may not be easily visible during the manoeuvring of vehicles.Moreover, the restriction on trailers is also intended to prevent any potential damage to our property. I would like to highlight that this policy is communicated to all guests in the confirmation email sent prior to their arrival which you also received. While I understand this may present an inconvenience, please be assured that our decision is rooted in the commitment to ensuring a secure and pleasant environment for all our patrons.It is also inappropriate to categorize an individual as rude solely based on their decision not to yield to your desires or opinions.We genuinely hope that your future travels lead you to accommodations that better suit your specific needs. Should you have any further inquiries or require assistance, please do not hesitate to reach out.Wishing you safe and pleasant travels.

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Great location. Friendly staff
Our visit at the Jasmine was absolutely fantastic. We stayed twice. Once for two days before our Queen Charlotte hike and again for three days after the hike. Both times were excellent. The staff is attentive and helpful. Karen at the front desk is great and ready to answer any of your questions. The hotel was kind enough to store our bags while we went out on the QC hike. The location of the property is excellent. A five minutes walk to the marina and port. Everything is close by. The grocery store is across the street. We loved our apartment room number 15. It’s extremely clean. Beds and pillows are comfy. We were lucky to have the same room both times. A small kitchen is available and is fully stocked. Thanks for making our stay in Picton so wonderful. We’d highly recommend the Jasmine and would stay again.
Stayed 2 nights in Jan 2024
Response from Jasmine Court Motel on 2 Feb 2024
Kia ora Mitch. Thank you for your glowing review! We're delighted to hear that your stay with us was absolutely fantastic, both before and after your Queen Charlotte hike. We appreciate your kind words about our attentive and helpful staff. It's wonderful to know that you enjoyed the convenience of our location, the cleanliness of your unit, and the comfort of our beds and pillows. We're thrilled you had a wonderful experience, and we look forward to welcoming you back on your next visit to Picton!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 2 Feb 2024
Kia ora Paul. We're pleased you enjoyed your say with us and that everything was to your satisfaction!

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and everything, inside and out, was super clean. If we were to return to Picton we'd definitely stay at Jamine Court
Stayed 2 nights in Jan 2024
Response from Jasmine Court Motel on 25 Jan 2024
Kia ora Georgia. Thank you for choosing to stay with us and for your warm comments. We're thrilled that you had a positive experience and it was our pleasure hosting you and your traveling companion. Safe travels!

8/10 Good

Joanne, st thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay night before taking ferry. Clean and great location!
Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 25 Jan 2024
Kia ora Joanne. We're thrilled that you enjoyed your stay with us and that everything met your expectations. Thank you for taking the time to share your thoughts with us.Safe travels!

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
We needed a clean room to stay over to catch the early ferry and this worked just right. Walked to dinner
Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 17 Jan 2024
Kia ora WilliamThank you so much for taking the time to share your positive experience with us! We're delighted to hear that our room met your expectations and provided the perfect accommodation for your stay before catching the early ferry.It's great to know that our convenient location allowed you to easily walk to dinner, adding to the overall convenience of your visit.

8/10 Good

BEI FEI

Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 12 Jan 2024
Kia ora Bei Fei. We're thrilled you enjoyed your stay with us and it was our pleasure hosting you and your partner.

10/10 Excellent

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice facilities
Stayed 1 night in Oct 2023
Response from Jasmine Court Motel on 10 Jan 2024
Kia ora MarthaWe're pleased you enjoyed your stay with us. It was our pleasure hosting you and your traveling party. Safe travels!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, easy access to ferry terminal and downtown shopping!
Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 10 Jan 2024
Kia ora LoriWe're pleased you enjoyed your stay with us.

4/10 Poor

Nick

Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 10 Jan 2024
Kia ora NickWe're pleased you enjoyed your stay with us.

4/10 Poor

Nikki

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Spacious and clean room. Unfortunately I got bitten by bed bugs. When i called the motel they were very rude.
Stayed 1 night in Jan 2024
Response from Jasmine Court Motel on 8 Jan 2024
Kia ora Nikki I sincerely apologize for any discomfort you may be experiencing and appreciate you bringing this matter to our attention. We take all guest concerns seriously and have conducted a thorough inspection of your room and nothing you allude to has been found. I also welcomed you to come and check the bed with me, but you declined. I can assure you that no bedbugs were found during the inspection as we have bug resistant mattress covers specially developed for commercial accommodation. When I mentioned this to you, you dismissed it out of hand. Doing some research, bite marks may take as long as 14 days to manifest in some people so because you noticed marks a day afterwards means you’re unlikely to have received it here. You’d need to retrace all the places where you’ve stayed at during the last two weeks and offer them the same advice you’ve generously offered us. This may include, but not be limited to, other motels, your own home and that of friends and family. It's important to note that there can be various reasons for skin irritations, and it's not always related to bedbugs. Many other insect bites and spider bites look the same, so this isn't definitive either. Our rooms are regularly inspected and treated to ensure a comfortable and safe environment for our guests. Of the literal hundreds of people that have used the room prior to your arrival and all those after your departure, not even one has raised an issue. This supports the view that you did not receive that here and were most likely bitten prior to your arrival. If you are still experiencing discomfort, I recommend seeking medical attention to determine the cause of your symptoms. Best regards

10/10 Excellent

Loekie

Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 30 Dec 2023
Kia ora LoekieWe're pleased that you enjoyed your stay with us and it was our pleasure hosting you and your traveling companion. Safe travels!

8/10 Good

Adrianne

Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 12 Jan 2024
Kia ora Adrianne. We are thrilled you enjoyed your stay with us.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 23 Dec 2023
Kia ora Wendy. We're pleased you enjoyed your stay with us and it was our pleasure hosting you!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, spacious & close
Comfy, spacious & close to city centre
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 18 Dec 2023
Kia ora Christopher. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for catching the ferry to North Island. Good size room and comfortable bed. Easy parking right outside the rooms.
Stayed 2 nights in Dec 2023
Response from Jasmine Court Motel on 18 Dec 2023
Kia ora Susan. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after ferry crossing from Wellington. Lovely greeting & easy check in-offered milk for drinks. Room immaculate- spacious and all amenities provided. Laundry room excellent Staff really helpful & friendly. Couldn’t have asked for more.
Stayed 1 night in Dec 2023
Response from Jasmine Court Motel on 18 Dec 2023
Kia ora Jacqueline. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jasmine Court Motel on 23 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in another property before we walked and it was right near the pub. There were women screaming. This property was close to shops but away from noisy drinking areas.
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 17 Nov 2023
Kia ora Ingrid. We're pleased that you were comfortable and enjoyed your stay with us.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night before the early ferry next morning, the motel is clean, roomy and relax, supermarket is just across the road, ferry terminal is a few mins drive, nice and convenient
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 16 Nov 2023
Kia ora Linda. We're pleased to that you enjoyed your stay with us and found everything to your satisfaction. Safe travels!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 16 Nov 2023
Kia ora Jeremy. We're pleased to see that you enjoyed your stay with us. Safe travels!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent unit, well furnished and good facilities. Cleanliness could not be better. Friendly helpful hosts.
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 10 Nov 2023
Kia ora DavidWe're pleased that you enjoyed your stay with us and that everything was to your satisfaction. It was our pleasure hosting you and your partner, and, if you're ever in this lovely part of the world again, it would be our pleasure to take care of you again.

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed accommodation. High recommendation from us.
Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 10 Nov 2023
Kia ora Pam. Many thank for taking the time to share your thoughts with us, and most importantly, we're pleased you enjoyed your stay with us. Safe travels.

10/10 Excellent

Shelly

Stayed 1 night in Nov 2023
Response from Jasmine Court Motel on 10 Nov 2023
Thank you Shelly and we're pleased you had a pleasant stay with us.

10/10 Excellent

Catherine Alice

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Oct 2023
Response from Jasmine Court Motel on 6 Nov 2023
Kia ora Catherine.We're very pleased you enjoyed your stay with us!

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picton was acquaint little town and Jasmine Court was a great property for a small town. The room was spacious and have a full kitchenette. As Picton is small everything was walkable from there. We walked with luggage from there to the train station with no problem. The word motel had me worried, but it was truly one of the nicest rooms we've stayed in on this trip.
Stayed 1 night in Oct 2023
Response from Jasmine Court Motel on 30 Oct 2023
Kia ora MarleneWe;re pleased that you enjoyed your stay with us and it was our pleasure hosting you and your partner. We wish you pleasant journeys around the rest of our lovely country. Safe travels!

8/10 Good

Catherine

Stayed 1 night in Oct 2023
Response from Jasmine Court Motel on 28 Oct 2023
Thank you for taking the time to share your thoughts with us

8/10 Good

Emma

Stayed 1 night in Oct 2023
Response from Jasmine Court Motel on 12 Nov 2023
Kia ora EmmaPleased you enjoyed your stay with us.