Renaissance Phuket Resort & Spa

5.0 star property
Beachfront resort with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Renaissance Phuket Resort & Spa

3 restaurants, breakfast, lunch, dinner served; Thai cuisine
3 restaurants, breakfast, lunch, dinner served; Thai cuisine
Couples treatment room(s), hot tub, body treatments, aromatherapy
Exterior
On the beach, white sand, beach yoga, beach volleyball
Renaissance Phuket Resort & Spa offers a private beach surrounded by gardens. Rejuvenate with hot stone massages, aromatherapy, or beachfront yoga. Kids enjoy their own pool with waterslide and the arcade/game room. Multilingual staff are available to assist throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$584
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
  • 46 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
  • 46 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
  • 337 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Garden
Furnished patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 117 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Furnished patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Garden View (Corner, Balcony)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Map
555, Moo 3, Talang, Mai Khao, Phuket, 83110

What's nearby

  • Mai Khao Beach - 5 min walk - 0.5 km
  • Turtle Village - 4 min drive - 2.3 km
  • Splash Jungle Water Park - 7 min drive - 5.4 km
  • Airport Viewpoint - 14 min drive - 6.9 km
  • Nai Yang Beach - 19 min drive - 13.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 25 min drive

Restaurants

  • ‪Sala Sawasdee Lobby Bar JW Marriott Phuket - ‬4 min drive
  • ‪Taurus - ‬4 min drive
  • ‪Elyxr Cafe - ‬6 min drive
  • ‪Maikhao Plaza - ‬5 min drive
  • Loca Vore

About this property

Renaissance Phuket Resort & Spa

Luxury resort located near Mai Khao Beach with rooms renovated in 2024
Located close to Turtle Village and Splash Jungle Water Park, Renaissance Phuket Resort & Spa provides an airport shuttle, a poolside bar and a terrace. With a beachfront location, beachfront dining and beach yoga, this resort is the perfect place to soak up some sun. Treat yourself to a Thai massage, a body scrub or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Thai cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, smoke-free property and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Renaissance Phuket Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: THB 800 for adults and THB 400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Doppio
  • Loca Vore
  • Sand Box
  • Takieng
  • The Lounge

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Raised toilet seat (69 centimetre high)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 7 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated guestrooms - November 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

3rd person fees for All-inclusive rate plans: The extra-person fee for guests aged 12 and older is THB 1900 per person per night, and includes daily breakfast. The additional 3rd person charge for all-inclusive package for guests aged 12 and older is THB 1730 per person per day. Children aged 4-11 are charged THB 865 per day (includes breakfast and all-inclusive package).These additional 3rd person/children charges are compulsory, apply for the full stay, and must be paid upon check-in.
Additional person charges for Half Board rate plans: The additional 3rd person charge for guests aged 12 and older is THB 1,060 per person, per day and THB 530 per child aged 4-11. Fees must be paid at check in.
Additional person fees for Breakfast included rate plans: The additional 3rd person charge for guests aged 12 and older is THB 1,900 per person, per night and includes daily breakfast. The breakfast fee is THB 400 per person, per night for children aged 4-11 years old when sharing existing bed with parents. Fees are collected at check-in.

Optional extras

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phuket Renaissance
Phuket Renaissance Resort
Renaissance Phuket
Renaissance Phuket Resort
Renaissance Phuket Resort Thalang
Renaissance Phuket Thalang
Renaissance Resort Phuket
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort Mai Khao
Renaissance Phuket Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort Spa

Frequently asked questions

Does Renaissance Phuket Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Renaissance Phuket Resort & Spa?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Phuket Resort & Spa on 3 Nov 2025 start from NZ$583.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Phuket Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Phuket Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Renaissance Phuket Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Renaissance Phuket Resort & Spa?

Checkout is at noon.

Does Renaissance Phuket Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Are there all-inclusive benefits at Renaissance Phuket Resort & Spa?

Some rate plans available at this resort are all-inclusive.

Where is Renaissance Phuket Resort & Spa located?

Located in Mai Khao, this beachfront resort is in a national park and within a 15-minute walk of Mai Khao Beach and Sirinat National Park. Turtle Village and Splash Jungle Water Park are also within 6 mi (10 km).

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Renaissance Phuket Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 719 reviews
Rating 8 - Good. 161 out of 719 reviews
Rating 6 - Okay. 30 out of 719 reviews
Rating 4 - Poor. 10 out of 719 reviews
Rating 2 - Terrible. 6 out of 719 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHOHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly to kids, clean,
Stayed 4 nights in Mar 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from the staff / very attentive and proactive. Lovely food, great room, good price. Wonderful location on the Mai Khao
Stayed 14 nights in Aug 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort on the beach. Great room with all amenities. Pool is great and service was amazing. Food in both restaurants was varied and delicious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The place could use some signage so one doesn’t end up losing time losing one’s way around. Definitely recommend this resort.
Stayed 3 nights in Oct 2022

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, amenities
Great breakfast, welcoming staff. Beds are small - queen size rather than the advertised double.
Stayed 6 nights in Aug 2022

8/10 Good

Olivia

Liked: Cleanliness, room comfort

Amazing outdoors

Renaissance Phuket is a great hotel with an amazing outdoor space and swimming pool. It does need renovation in the rooms and bar area and a bit more attention to cleanness. Some of the staff are really good with a great sense of service. We have been coming for years, but we can’t help to notice that the service and amenities are going down every year. No more welcome plate or snacks, no more turn down service, food in room service is not to standard, they bring food without any protection on it on some occasions. Overall we love this place but it needs to go back to its original standard.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Leslie

For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile. We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient.
Stayed 7 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had the pleasure of staying at this amazing property a number of times over the past 11 years and it has always been a superb experience every time. This year I have stayed twice, each time for just 3 or 4 nights and I cannot wait for the next opportunity to stay again. The staff are incredible and look after all their guests as VIPs. The hotel rooms and pool villas are out of this world - it doesn't matter what type of room I've stayed in here they are all incredibly comfortable - although the pool villas are definitely my favourites!! The facilities are top class, the choice of food for breakfast, lunch and dinner is superb, the Sandbox beach bar looks fantastic after its' makeover and all these things, combined with being right on the beachfront in Mai Khao, make the Renaissance Phuket Resort & Spa experience a delight - every single time. One of my absolute favourite hotels to stay in anywhere in the world. Many thanks to all the staff that work so hard that have made my stays so enjoyable.
Stayed 3 nights in Sep 2022

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was everything you’d expect from Marriott. However, there was a chicken and rooster habitat just beyond a wire fence about 20ft from our room’s front door. The rooster’s concept of time was just as screwed up as ours with their faint crowing. When we first arrived there was a very strong urine smell that we determined was coming from the rug under the bed. Once we notified the front desk, they immediately came and, per our request, removed the rug entirely. The staff was very friendly and took care of it very quickly. Once settled in, we took a nap and called the front to see if we could get some coffee delivered to us because it was 5 am before their breakfast opened. However, we were sorely disappointed to be given 2 instant coffee satchels accompanied by 2 instant creamer satchels on a tray. Aside from all this, the room was immaculate with heated toilet seat and a bidet. The bathroom itself was enclosed in a half glass wall with venetian blinds. Our room was always stocked with the complimentary water bottles. And their breakfast buffet was phenomenal! The servers were all on point with taking our drink orders, taking our plates and assisting where they could. Everyone there was so friendly and helpful. Last but not least, we had friends staying at another hotel next to us and upon meeting them for dinner and breakfast at their hotel, we were grateful that we stayed at the Renaissance by Marriott.
Stayed 4 nights in Oct 2023

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been back again after only twelve months. Beautiful peaceful and the perfect way to relax. Sure it’s bit more - but it’s well worth it. It’s small enough to get some peace and big enough to have all you need.
Stayed 14 nights in Sep 2025

10/10 Excellent

Christon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Well designed, maintained and beautiful. The staff was friendly, ultra respectful, vigilant, extra attention to detail, and do their absolute best. The food was fresh and delicious. Everything was made fresh, including if you asked for a glass of juice. They will literally squeeze the fruit into juice for you to drink. This property was everything and more.
Stayed 5 nights in Jul 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplio, bonito, alberca grande, vistas buna comida, solo que está alejado de lo turístico, que para entrar está fea la avenida y sin luz, y los restaurantes tiene precios altos, hay pocas opciones de restaurantes a tu alrededor.!el resort para estar ahí muy recomendado.!
Stayed 3 nights in Jun 2025

10/10 Excellent

sandeep

Great location right on the beach, away from all the hustle-bustle designed and well mantained
Stayed 4 nights in May 2025

10/10 Excellent

PAK WANG NIXON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice position, staffs are helpful, breakfast buffet has many food options
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Hotel mit super Tagesprogramm inklusive täglich Sportkurse und Fahrradtour etc. Wir haben uns sehr wohl gefühlt. Es ist in der Nähe nicht super viel los, also wenn man mehr Trubel möchte und nicht lange fahren will, lieber ein Hotel südlich vom Flughafen
Stayed 3 nights in Feb 2025

8/10 Good

KHILNA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Property. I wished the common toilets around the reception would be cleaner.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach and Chill

Beautiful property, immaculately maintained, amazing staff, perfect beach - eco friendly more than I’ve seen elsewhere from straws to coffee cup covers. Near Phuket International airport.
Stayed 1 night in Dec 2024

10/10 Excellent

ANTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROPERTY ITSELF LOVELY BUT IT HAS IT'S PROS & CONS. NICE PLACE TO RELAX FOR A PEACE OF MIND. LIMITED TRANSPORTATION AS YOU ARE SO FAR OUT FROM ALL THE EXTRAORDINARY SIGHTSEEING & EXCURSIONS.
Stayed 5 nights in Nov 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle und wunderschöne Hotelanlage

Das einzig Mangelhafte an unserem Aufenthalt war das Wetter. Tolles Hotel, super freundliches Personal, sehr gutes Essen - und wir sind vegan! - und grosses Angebot an Aktivitäten wie Yoga, Gym etc.
Stayed 6 nights in Nov 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing luxery hotel. Very good service.Very kind staff.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice beach but no 5 stars

The beach is very nice and clean. Also, the tropical garden and design of the hotel is nice and modern. The personnel is super friendly. However, this hotel is not a 5 star class hotel compared to other global standards and 5 star hotels on Phuket for following reasons: - the pool is very very small and totally crowded. It is not a pleasure to use the pool and I rate a pool experience high. In case the waves are very high there is no alternative and a hotel of this size would need a pool to swim some lanes... - the prices are absolutely way to overprized compared to a usual price- performance ratio. Besides the high price niveau which cannot be justified by exceptional quality, additionally a service fee of 10% is added e.g. in the restaurant plus 7% VAT, so additionally 17% on top of the already high prices. - the hotel pays attention to sustainability. However, the same hotel uses a bug spray in the garden area which led to a situation that on the next day a lot of dead bugs such as bees were laying all over the place. The hotel does this in good purpose because a lot of tourists do not like bugs, however, this is contradicting the sustainability concept and let those animals live here as they belong to Phuket and this area as well. If tourists cannot handle a bug in the tropical area, they should stay away from traveling here. Put nature first and allow some butterflies such as other resorts. - an earlier checkin was not possible although the room was ready.
Stayed 5 nights in Nov 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Excellent service. All staff super helpful. Credit to the hotel. No beach access only downside. There is a beach you can see but not go on - cliff.
Stayed 3 nights in Sep 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful restaurant and breakfast option. Staff is wonderful, as is the massage and spa options, too notch spa experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

jieun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

넘 좋아요^^.

친절하고 깨끗하고 좋았어요ㅎ.
Stayed 1 night in Jun 2024