2/10 Terrible
Lisa
Travelled with family
24 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our car was broken into in the parking lot. Police reported that it was an attempt to steal the car. Steering column was ripped apart and back window smashed. This happened somewhere between 2am and 8am. Another car with NY plates had window smashed as well. The car alarm was going off the entire time as the battery was dead from it. NO ONE at the front desk noticed or attempted to find out who owned the car. They do not have cameras and it is 2024. When my husband asked them to call the police, they were NOT helpful and just handed him the phone. The police were extremely helpful and swabbed the car for DNA. They said that this is a regular occurrence and they get these calls every morning which makes us wonder if the hotel staff is somehow "overlooking" what is happening. DO NOT STAY HERE! The shower was filthy, carpet and moldings in hallways were ripped. This was a last minute booking as my son's team won and advanced n a baseball tournament.
Lisa
Stayed 1 night in Jun 2024