Hello HANNAH,We apologize for the inconveniences you encountered during your recent stay. Please know that we take guest feedback seriously and have addressed these issues with the respective departments for further investigation and improvement. Your comments will help us enhance the overall guest experience for future visits.

Hello Janet,We appreciate your kind words about our friendly staff and clean environment, and we hope to welcome you back in the future for another enjoyable stay.

Hello Jessie,We are thrilled to hear that you had a pleasant stay at our hotel! Your feedback is truly appreciated and we hope to welcome you back in the future.

Hello Latoya,We're thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

Hello Bridget,We appreciate you choosing to stay with us. If you have any feedback to share about your experience, please don't hesitate to reach out to us directly. We value your input and strive to continuously improve our services for all our guests.

Hello Bill, We apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns for further investigation. Your feedback is valuable for our continuous improvement. Thank you for choosing Holiday Inn Express.

Hello Richard,We're delighted to hear that Desmond provided excellent service during your stay! Your kind words will be shared with him. Thank you for taking the time to appreciate our team's efforts. We look forward to welcoming you back in the future.

Lashawn we apologized that you had that experience. We want all of our guests to receive top tier, quality service. Feel free to contact me with the details of your stay so that we can coach our teams accordingly. We hope you will give us another chance to give you an enjoyable stay!

Hello shanta, We appreciate your kind words about our staff members, Joe and Lady T. We apologize for any inconvenience caused by the cleanliness of your room and the parking situation. Your feedback is valuable for us to improve our services. We hope to have the opportunity to welcome you back for a better experience next time.

Hello Gloria, We're delighted to hear that you and your granddaughter enjoyed a peaceful stay with us and found our staff accommodating. It's wonderful to know that your granddaughter had space to play. Your kind words mean a lot to us.

Hello Svetlana, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any feedback so we can improve our services.

Hello Corey,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello Joan,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

Hello antonio, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have from your experience.

Hello Eddie,We appreciate your positive feedback on our clean property, nice pool, and friendly staff. We strive to provide exceptional service to all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to management directly. Thank you for choosing to stay with us.

Hello Albert, We appreciate your feedback regarding your recent stay with us. We have noted your comments and will address any cleanliness issues accordingly. It's great to hear you enjoyed the breakfast service provided by our staff. Thank you for sharing your experience with us.

Hello melody,Thank you for sharing your feedback with us. We appreciate your suggestion for more parking space and will pass it along for consideration. It's valuable input like yours that helps us improve our services for all guests.

Hello Bianca,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

Hello Barbara,We strive to provide a comfortable stay for all our guests and regret to hear about your experience. Your feedback is valuable and will be shared with the team for improvement. We appreciate your input and hope you will consider reaching out to management for further assistance.

Hello Marc,We are delighted to hear that you found our customer service to be excellent during your stay. Our team works hard to ensure all our guests have a positive experience. Should you have any further feedback or require assistance, we recommend reaching out to our management team directly.

Hello Edward,We are thrilled to hear you enjoyed our hotel's location. Your feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful stay.

Hello Kamiyah, We appreciate your feedback and apologize for any inconvenience. Our team will address this to improve the guest experience. Thank you for bringing this to our attention.

Hello Lisa, We appreciate your feedback regarding your recent stay with us. Our apologies for any inconvenience caused by the pool closure and the condition of the tables. We will look into improving the representation of our property online for future guests to have a clearer expectation of their stay. Thank you for bringing these issues to our attention.

Hello Glenn, I'm sorry to hear about the issues you encountered during your stay. We appreciate your positive feedback on our check-in process and will address the concerns you've raised to improve our services. Your feedback is valuable to us as we strive to enhance the guest experience.

Hello Karen,We're glad you enjoyed our friendly staff and breakfast. We understand noise can be an issue at times. Your feedback is appreciated as we continue to improve our guest experiences. Thank you for staying with us.

Hello Kristen, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us to discuss any concerns you may have from your experience. We appreciate your time and hope to have the opportunity to welcome you back in the future.

Hello Tiffany,We're pleased to hear you had a wonderful stay with us! Please don't hesitate to contact us directly if you have any further feedback to share. We look forward to welcoming you back soon for another enjoyable experience!

Hello Catrina,We appreciate your feedback regarding the pool availability. We apologize for any inconvenience this may have caused during your stay. We recommend contacting our management team directly to address any concerns or for future reservation inquiries. Thank you for bringing this to our attention.

Hello Patricia,We appreciate you highlighting Mr. Dinkins's and Sandy's exceptional service, thank you for acknowledging their efforts. It's wonderful to hear that you found the hotel comfortable and clean, we strive to provide excellent service to all our guests. We hope to welcome you back in the future for another enjoyable stay.

Hello Elizabeth,We're thrilled to hear that you had an excellent experience during your stay at our hotel! We always aim to provide the best service possible, and we're glad to know that it made your visit memorable. If you have any further comments or suggestions, we encourage you to reach out to us directly. We hope to welcome you back soon for another outstanding stay!

Hello ellen, Thank you for sharing your feedback with us. We appreciate your insights on the breakfast options provided. We have taken note of your preference for real butter and will pass it along to our team for consideration. Our aim is to always enhance the guest experience, and your comments assist us in doing so.

Hello Cynthia,We apologize for any inconvenience you may have experienced during your stay. Our team is committed to maintaining the safety and security of our guests, and we apologize if the door and safety lock did not meet your expectations. We appreciate you bringing this to our attention and we will address this with our maintenance team. Thank you for your understanding and we hope to welcome you back in the future for a more comfortable stay.

Hello Cynthia,Thank you for your continued patronage and for taking the time to share your positive experience with us. We are delighted that our staff was able to accommodate your request for a first-floor room. Your kind words will be shared with the team to recognize their exceptional service. We value your feedback and look forward to welcoming you back on your next visit.

Hello Alison,We're thrilled to hear that you had such a fantastic experience during your stay! We greatly appreciate your kind words and would love to welcome you back for another outstanding stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Hello Anani,Thank you so much for choosing to stay with us and for taking the time to leave such a positive review! We are thrilled to hear that our staff's warm hospitality made your stay memorable and that you enjoyed our pool and food. It's also great to hear that you appreciated our little study area at night. We strive to provide a safe and welcoming environment for all our guests and we are glad that you felt taken care of. We hope to have the opportunity to welcome you back in the future.

Hello James,Thank you for your kind words regarding our front desk personnel. We appreciate your positive feedback on their professionalism and prompt resolution of your concerns. It is our pleasure to have a dedicated team that consistently strives to provide excellent service. We hope to have the opportunity to welcome you back in the future.

Hello Frank,Thank you for sharing your feedback regarding the hot water issue in room 405. We apologize for any inconvenience this may have caused during your stay. We encourage you to reach out to our management team directly so we can better understand and address your specific experience.

Hello Ying,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted that you enjoyed your time with us. We hope to welcome you back again in the future for another memorable experience.

Hello Michelle, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

Hello Justin,Thank you for sharing your positive feedback about your stay with us. We are delighted to hear that you had a pleasant experience at our hotel. Our team works hard to ensure a comfortable and enjoyable stay for all of our guests. We appreciate your kind words and hope to welcome you back in the future.

Hello Angel,We appreciate you choosing our hotel for your recent stay. If you had any concerns or feedback during your visit, please reach out to us directly so that we can address it and ensure a pleasant experience for future guests. We hope to have the opportunity to welcome you back in the near future.

Hello jessie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. It was our pleasure serving you, and we hope to welcome you back in the future for another excellent stay.

Thanks Patricia!

Hello Jennifer, Thank you for your feedback about our friendly and helpful staff and the standard of our Holiday Inn property. We apologize for any confusion about the hot tub, but unfortunately it has been concreted and is no longer available. We understand your disappointment and apologize for any inconvenience caused. Please feel free to contact our management team directly regarding this matter.

Hello Oscar,Thank you for staying with us! We appreciate your positive rating and are glad to hear that you had a good experience at our hotel. If there is anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello Susan,Thank you for sharing your feedback about our friendly staff. We're delighted to hear that they made a positive impression during your stay. We strive to provide a welcoming atmosphere and excellent service. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

Hello richard,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. We deeply appreciate your support and hope to have the pleasure of welcoming you back in the near future.

Hello E L,Thank you for taking the time to provide us with your feedback on your recent stay. We appreciate your positive rating and are glad to hear that your overall experience with us was above average. We strive to consistently deliver excellent service to all our guests and hope that you will consider staying with us again in the future.

Hello Matthew,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the quiet environment and good WiFi connection. We apologize for any inconvenience you may have experienced with the TV and will pass along your comments to our team for review. We strive to continuously improve our guests' experience and hope to welcome you back in the future.

Thanks for staying Bobby!