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"All very nice. The food too expensive. "

"Clean cozy warm rooms. Layout of the hotel and breakfast was fantastic "

"Staff were super friendly and helpful. We appreciated the free shuttle to and from the airport."

"Todo el personal maravilloso el cuarto ideal! Buena comida y excelente servicio, Carllota y Lenny"

"Hotellet var helt magiskt. Det var otroligt rent överallt – rummet, badrummet och de gemensamma ytorna var skinande och extremt välskötta. Man kände sig direkt bekväm och trygg. Personalen var supervänlig, professionell och hjälpsam, alltid med ett leende och redo att hjälpa till med minsta lilla. Servicen höll verkligen hög nivå. Atmosfären på hotellet var lugn och harmonisk, perfekt för avkoppling. Allt kändes genomtänkt och fräscht, och standarden överträffade förväntningarna. Jag skulle utan tvekan bo här igen och rekommenderar hotellet varmt till alla som vill ha ett riktigt rent, tryggt och härligt boende "

"Staff were very polite and helpful "

"Great hotel. Nice room and great staff. "

"The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created. "

"An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!"