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"Excellent service all round"

"It was more than expected in every way"

"We enjoyed the stay at the JW Marriott Cusco. The room was perfectly sized, and we really appreciated the in-room oxygen enrichment system, plus oxygen masks on demand, which was a lifesaver for the altitude. The staff across all departments were incredibly welcoming and proactive in offering assistance. Highly recommended!!!"

"The rooms were great. Staff were very polite and welcoming. "

"Home away from home! The staff at the hotel - reception, breakfast, and room service was top notch. Extremely friendly and helpful. I originally planned on staying only one evening, but ended up staying for 5 plus 1 nights. The location is a bit out of the central area but cabs / rideshare is quick and inexpensive. I stayed there again after the initial stay (trip to Machu Picchu) and they stored my large bag, and had it in my original room upon my return. Highly recommended "

"The Hotel ws fine, the staff was fine. We have experienced to disagreement : 1. We asked for an airplane shuttle, thinking it would be included, but they offered to call for a taxi. 2. We experienced a very noisy surrounding particularly at night (friday); there seems to have a night club just beside. We started sleeping at 3AM and woke up at 4AM to take our plane. Not the best night."

"My room was excellent. didn't use laundry, Airport shuttle excellent! Breakfast off the hook! Amazing. Over all experience 9.85! ."

"The staff were over the top in their service. Edwin especially stood out to us. We enjoyed the beauty of the art in the hotel and the area is perfect. 4 night stay by 2 Canadians."

"Beautiful hotel and room with wonderful view of Cusco. The staff were excellent. We had requested early check-in and Angela provided it without asking when we checked in. We had a delicious dinner in the restaurant. A really lovely and unexpected touch was the lovely fruit plate that was delivered to our door in appreciation for our business. Thank you Hilton Garden Inn Team for making our time in Cusco special! "