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"An outstanding place with customer care as priority. Thank you"

"the view is awesome, first time to visit Lausanne this no idea in general how else hotels look like but it is clean and staff are pro. the breakfast needs a bit of upgrade "

"Lovely room overlooking the lake, clean and able to get in early, which was a benefit. All the staff were very helpful and attentive. Breakfast choice was excellent and our take away breakfast on the last morning exceeded our expectations."

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"The bedrooms are aged and in need of refurbishment. The location and views are lovely and dining hall clean but for the cost of the room I would have expected better quality. The pillow was non existent. We arrived late and reception closes at 11pm and no one appears to be available after this time to allow check in or on site to deal with any issues should they arise."

"It's great location. Property is in good condition. "

"Very clean and professional help. Thank you"

" I highly recommend this hotel. A great location with stunning views. The staff were amazing, we had a wonderful check in experience. Bar staff were extremely friendly. Breakfast waitress and waiters were kind and very helpful. Our room was clean, warm , with everything we needed."

"Very good overall"