Executive Suite, 1 King Bed
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Reviews of Iloilo Gateway Hotel

3.5 out of 5
Iloilo Gateway Hotel
Brgy. Mali-ao, National Highway, Pavia, Iloilo

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Anonymous

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This is the worst hotel, first the location you have to spend atleast 300-400 php if you wanna go to the city or just down the road to sm city. No convient store no pool, very hard to get a taxi the only choice is take a jeepney, they do provide a transfer going to gt mall but you have to wait atleast 30 mins cause of lack of transportation. Food is ok only local food they serve. Room is ok very spacious, but be careful because even this hotel is way cheaper than other hotel when you get to the hotel just a small stain will charge you a GRAND! YES A GRADE.. I was very disappointed when they charge me php800 for duvet and linen because of my blood stain. (Its not my fault if i have my period)? This hotel is wack!!! Ive been to many hotel in the iloilo city and i have the worst stain ever but they never charge me. If you guys dont want to get any dirt or stain in your linen then close your hotel. Do i recommend this hotel? NOOOOOO!!! ID RATHER TO STAY FOR COUPLE OF BUCKS TO OTHER HOTEL THAN HERE... by the way thats why i stayed here because of the dinagyan festival coz all most of the hotel in the city are booked so i dont have no choice... and also very rude staff not all but special to the supervisor in housekeeping
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were generally friendly. The General Manager had the time to make us feel very comfortable checking on what we still possibly need
Stayed 1 night in Aug 2019
Response from GENERAL MANAGER on 4 Oct 2019
Dear Guest, Thank you so much for your kind words towards the hotel as it is part of our company’s Vision and Mission that we consider you as family. Your words are so inspiring that the whole staff and myself are doubling our efforts to continuously provide quality guest service to our clientele. We hope to bump you again in your future bookings with Iloilo Gateway Hotel and Suites, as we consider you as family. GENERAL MANAGER

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Sofie on 10 Jul 2019
Dear Guest, Thank you for staying in Iloilo Gateway Hotel and Suites. We warmly welcome your comments and suggestions with regard to our hotel and our services. You can be assured of addressing all concerns of our valued guests, and always aim in providing quality guest service. We look forward to your next stay in Gateway.