Shangri-La Hotels and Resorts in Pasir Gudang

"酒店服務生很熱情,房間很乾淨 雖然酒店很新 ,他們真的照顧我們很好 非常感謝他們的照顧下次再來"

"Excellent service. Helpful polite "

"Great staff and service!"

"The room was big and so clean! The customer service is top notch! They respond to you immediately to help you out! The room comes with all amenities. Beautiful view too!"

"Room was clean, location awesome. Level of service is good as well. Will definitely be back. "

"Room clean and spacious."

"Location was excellent! The hotels were clean and organized. Warm and comfortable feel. Big rooms good for family and has space for everyone. "

"Location is excellent. Driving up to the parking for holiday inn lobby is not for the faint-hearted. Narrow turns. 😂 Room is great. Very spacious though sofa bed is not for the not-so-young. Probably doable for kids. Not exactly sea view though our room is supposed to have sea view as it’s not on a higher floor. More immigration centre view and sky view. Amenities were provided. Breakfast variety was excellent. Family had lots of items to choose from. However, understaffed. A guest carried his child to juice carrots and celery. The child was stepping on the alcove where the juice glasses are placed for all of us. Wish a staff had told off the parent. "

"Did not try breakfast or laundry service"