Outdoor pool

Reviews of Platon Ecolodge

3.5 out of 5
Platon Ecolodge
Carretera El Platon Km. 7, Platon, Paraiso

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 39 reviews" "
Rating 8 - Good. 7 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is great but the way to get there is not easy. there is 2 different way and if you take the wrong one you will be in danger so make sure to get the right one but even that one is not danger but is very difficult to get there.
Stayed 1 night in Mar 2024

8/10 Good

RAYMUNDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I loved it you sleep with the sound of waterfalls very calming place.
Stayed 1 night in Nov 2023

2/10 Terrible

julio

Liked: Staff & service
solo dure 2 horas
Stayed 2 nights in Aug 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Resort in the Mountains of Paraiso, Dominican Republic. If you are visiting for the first time get the ride provided by the resort it will help you reach the place because you need a good 4x4 vehicle to get there. But it will not disappoint you!!! Since you arrive the smiles abound with Joanna in the Front Desk-Manager of the property who will let you know about the activities available. Josie and Jose are the persons Incharged of guiding you in the hiking, tubing and horseback riding very nice and polite. And Finally the Chef Elvis de La Cruz in the Restaurant will surprise you with delicious meals on a daily basis Beautiful comfortable cabins, with A/C, hot water and good beds. I will definitely return!!!
Stayed 2 nights in Jun 2023

4/10 Poor

Ezequiel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself looks nice but the problem is that nobody tells you the reality of the roads to get there, I got lost , sleep in my vehicle, had our lives in dangerous and nobody answered the phone when I called for help. There’s a lack of communication between the staff the works at the property and the staff that organized your stay, they don’t give you a direct number to speak to the staff that is at the hotel. I ask to cancel my reservation after being traumatized by the experience and still haven’t heard back from them.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Jaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , worth the trip in a 4x4
Stayed 1 night in Aug 2022

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot! Make sure you have a 4x4 or at least an SUV, otherwise arrange to be picked up at the local gas station beforehand. Worth it, for sure!
Stayed 3 nights in Feb 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A paradise isolated
It’s quite an adventure to get there. Need a 4x4 vehicle, once you arrive it’s paradise. Know that cell signal is very weal and only in the restaurant you will find a weak wifi. So can be isolated form the world a big part of your day The places lease is amazing and is really eco. Bring a good book and your camera
Stayed 3 nights in Jan 2022

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!! Full of peace and the staff are excellent. GREAT 👍 👍👍👍
Stayed 2 nights in Jan 2022

10/10 Excellent

Enrique, Miami

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words to describe the beauty and peacefulness that abound in Platon Ecolodge. Fun for kids, great for adults only as well. Food was great. Staff was friendly. I do hope in the future they decide to provide WiFi as, regretfully, in the modern world one can't go more than a few days without communication. Cell phone service is spotty at best; 3G and only a couple of bars at that.
Stayed 1 night in Jan 2022

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
If you stay here plan to just stay here and not leave. Bring a 4X4 or you will have to pay $30 for the shuttle to take you to your car. We should have stayed only one night to experience the resort and then booked another hotel. We did have A LOT of fun it was relaxing and beautiful. The food was not bad but if you want anything extra you'll be charged. Also nearest store is far so employees will get you extra things you request at a 300 percent mark up. Our bill for the three nights after we paid for our room was almost $300. Service is great and the resort is beautiful. The resort is better for families but it's not inclusive there is a charge for everything.
Stayed 3 nights in Dec 2021

10/10 Excellent

Ilka

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
property located in remote area where you need a 4x4 vehicle to reach to destination , our stay was peaceful and pleasant , staff are very friendly and helpful specially David who was vey cooperative and super helpful we had little issue with hot water but was quickly resolve will visit location again.
Stayed 2 nights in May 2021

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great, amazing stay!!
Amazing stay. We stayed at the tree house room and we loved it; the decoration, the bed, the bathroom; every thing was super great. The hotel is beautiful, peaceful and romantic, great for couples but also for families. The food is so good and the staff is super friendly and nice. We got a couple massage at the river and was super amazing. The prices are super cheap and Overall excellent hotel, everything is more than great. I loved it and would recommend it.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2021

10/10 Excellent

HECTOR, New York, NY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rancho Platon is an outstanding place in Paraíso, Dominican Republic; I would love going back there. Although, there is room for improvement on information and transportation from the local town to the mountain.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family You have peace and good temperature.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like adventure and love to see the non big resort part of the Dominican Republic this is the place. We traveled with our kids 6 and 9. Getting there is part of the adventure and fun they meet you at meeting point in Paraiso town in a 4x4 safari style kind of truck then off you go 30 minutes amazing ride up the mountains. Once you arrive it’s the most serene and relaxing place. If this is what you choose to do but you can also go on hourseback ride further up the mountains. Go tubing down the river go hiking or let the kids loose down the slide. Plenty of activities to do or just read a good book and swing on the hammock while listening to the river and water cascade !!! Love it and can’t wait to come back. Our only regret is that we should of probably stayed at least 3 nights.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, place hope it stays that way. Barahona amazing.
Stayed 2 nights in Jun 2018

2/10 Terrible

Martin, Tampa Florida

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The owners are bad to everyone.
This is a long review but it's worth the read. Wow. What a place!!! It was about 2pm so we decided to have lunch at the only restaurant that located at Rancho Platon. We immediately felt unwelcome and uncomfortable. There was a large group of about 15 people. Most were teenagers and about 6 adults. I noticed that about 4 adults had "Rancho Platon" shirts. My wife and I sat and ordered drinks. The server was great and asked me if I want to order from the menu or have some food from the buffet. I decided to get food from the buffet and my wife ordered from the menu. After 20 minutes I got up to serve myself from the buffet and I was told I could not get food yet. I was confused but sat down just waited for my wife's food to come out. I noticed the large group get up and serve themselves. A few got a second plate of food. Once they had their food and were done, I was told I was able to get food. For dinner, Once one of the owner came, everything change. The music was turned off and every worker appeared to be stressed. The owner, asked the server why we (my wife and I) were sitting at our own table for dinner. The server said they are having dinner. The owner was unhappy and called the supervisor and screamed at him because we were there. At this point the large group sat down. They got their food and we waited an hour and 30 minutes. After, i spoke to the server and he said i have all the right for being upset. workers said this was not the 1st time the owners have done this.
Stayed 1 night in Jun 2018
Response from Laura Toral on 5 Aug 2018
Dear Martin, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our main priority is to be able to offer an unforgettable experience in every aspect. As a small hotel, we pride ourselves on doing everything we possibly can to ensure that our guests enjoy their time with us and I am sorry that was not the case for you. We are unaccustomed to having unhappy guests, so I assure you we will commit to provide that quality customer service, that our guests expect. Thank you once again for taking the time to write your review of our property. Regards, Laura Toral General Manager

8/10 Good

Alexis, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mountain hotel in contact with nature
Beautiful mountain hotel with lots of vegetation and rivers, a relaxed place to spend a couple of days away from crowds. It's even better if you plan to go with family or groups of friends.
Stayed 1 night in Feb 2018

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un séjour magnifique ! Dépaysement total ! Une très belle nature ! A conseiller entre amis et famille ! Minimum rester 2 jours ! Merci de pouvoir laisser la voiture en bas et de remonter avec le 4/4 de l’hôtel ! Service parfait ! Tout est fait pour se sentir libre et heureux ! Bravo
Stayed 2 nights in Feb 2023

8/10 Good

Mara

Travelled with group
Liked: Cleanliness, staff & service
Todos
Stayed 2 nights in Jan 2023

10/10 Excellent

laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel endroit en pleine nature y passer deux nuits est parfait. Pour plus prévoir des activités
Stayed 2 nights in Feb 2022

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es una desconexión total, excelente para descansar y relajarse, los manantiales subterráneos es algo impresionante, el personal es muy atento y eficiente, la comida es de muy buena calidad.
Stayed 2 nights in Jan 2022

10/10 Excellent

Angela

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar tranquilo! Pero es muy difícil de llegar y los precios de la comida exagerados
Stayed 2 nights in Jun 2021

10/10 Excellent

Hideki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia fuera de lo ordinario
Nuestra primera experiencia en un hotel Ecológico y fue excelente. Las actividades de Tubbing, tobogán y hiking fueron muy divertidas y la habitación en el árbol, frente al río, fue extraordinaria. Definitivamente planearemos volver el próximo año.
Stayed 2 nights in Dec 2020

10/10 Excellent

Samuel, Santo Domingo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un experiencia ecoturistica increíble dónde el hotel ofrece una Multitude de actividades naturales propias a ellos. Habitación muy cómoda en harmonía con la naturaleza.. en los bambos, frente a una cascada, encima de un río, en los árboles. Si están en el Sur es EL Hotel a visitar.
Stayed 1 night in Dec 2020

6/10 Okay

Leoncio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Natualmente Bello, pero Arruinado por el dueño
El lugar es naturalmente preciosísimo y las cabañas son muy bonitas y bien construidas, a mi y a mi familia también nos gustó el paseo a caballo y el tubing. Pero las condiciones de las tuallas, sabanas, fundas de almohadas están pésimas. Además, las condiciones de algunas de las estructuras necesitan atención como el bogán/slide y la piscina al lado del área de comer. Ahora. lo peor de todo es el largo y malo viaje para llegar a la propiedad. El camino empedrado, llenos de hoyos, altas y bajas es increiblemente incomodo cruzar esos 7 kilometros que se pueden extender a 45 minutos a una hora si solo es un vehiculo 4 x 4 y alto, de lo contrario nunca llegaría. Lo peor de todo esto fue la desinformación. En ningún lugar nos enteramos que era tan dificil llegar a ese lugar o que del rancho tenian servicio para buscar a los huespedes. Ellos le dicen eso a uno ya cuando está en el lugar. Si todo esto lo mejoran volveremos y lo recomendaremos, de lo contrario, todo al que le digamos le vamos a decir lo bueno y lo no tan bueno que vivimos en Rancho Platón.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Personal agradable y dispuesto. Excelente experiencia para el contacto con la naturaleza. Ubicado en la montaña y al mismo tiempo muy cerca del mar.
Stayed 2 nights in Aug 2018