Papahānaumokuākea Marine National Monument Tours and Activities

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!

This was my first time visiting LA, for me and my kids. This hotel superseded our expectations. The staff was very friendly and accommodable. My only regret is that we couldn't stay more than 3 days. I highly recommend this hotel to anyone that will be staying in the surrounding LA area, but especially downtown. You won't regret it!

Hair found on sofa bed. A very nice lady came up to change the bedsheet for us after we called to report it. Location was nice and quiet.