Front of property

Reviews of Quest Palmerston North

3.5 out of 5
Quest Palmerston North
109 Fitzherbert Avenue, Palmerston North

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2022

6/10 Okay

Emma

Liked: Cleanliness
Great location and staff. Very clean
Stayed 1 night in Nov 2021
Response from Quest Palmerston North on 7 Feb 2022
Good Afternoon, Greetings from Quest Palmerston North. Thank you for your invaluable feedback Dear Emma. Looking forward to welcoming you back again soon. Warm regards,

6/10 Okay

Mike, Napier

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
We’ve tried to give this place a chance as it’s the newest hotel in Palmy but this trip was my great. It was a hot day, and the heat pump was playing up, sounded like a helicopter was in the room, too late to contact anyone at the desk, so couldn’t have it on, also the road noise here is terrible, you might as well be sleeping outside
Stayed 1 night in Jan 2022
Response from The Front Desk on 22 Jan 2022
Good Afternoon, Greetings from Quest Palmerston North. Thank you for your invaluable feedback Dear Mike. We are sorry to hear the issues that you had during your stay. Next time please call reception! Even if reception is closed we can always fix any issues during our guest stay. We upgrade your profile with the request for a room away of the street. We are looking forward to welcoming you back again soon and provide you with a difference experience.

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, room comfort
Handy location, hotel is in very good condition and nice and clean.
Stayed 1 night in Jan 2022
Response from The Front Desk on 21 Jan 2022
Good Evening, Greetings from Quest Palmerston North. Thank you for your invaluable feedback Dear Alana! We are looking forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, super friendly; up in quality and amenities with hotels
Stayed 1 night in Jan 2022
Response from Quest Palmerston North on 9 Jan 2022
Good Morning, Greetings from Quest Palmerston North. Thank you very much for your invaluable feedback! Looking forward to welcoming you back again soon! Warmest regards

8/10 Good

Tonee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Highly recommended
Greeted by friendly staff, and the whole place was spotless. Could do with a few extra car parking spaces over a weekend, but the stay was great overall.
Stayed 1 night in Dec 2021
Response from Quest Palmerston North on 7 Dec 2021
Good Morning, Greetings from Quest Palmerston North! Thank you for your invaluable feedback Dear Simon! We are glad to hear that you enjoyed your stay in our property. We are looking forward to welcoming you back again soon! Warmest Regards,

8/10 Good

Abbey Rose

Liked: Cleanliness, room comfort
Nice hotel in Palmy. Great option for business trips as rooms have loads of appliances available.
Stayed 1 night in Jul 2021
Response from Lym on 22 Jul 2021
Hi Abbey, Thank you for your invaluable feedback! It is great to hear that you have enjoyed your stay here with us. Lovely to know that you appreciate our appliances. We hope that we have another opportunity to welcome you back! Warmest Regards Quest Palmerston North Team

10/10 Excellent

All Teed Up Ltd Kirsten

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from The Front Desk on 22 Jul 2021
Hello Kirsten, Thank you for your feedback! We hope that you have enjoyed your stay here with us. The whole team would like to send our appreciation for choosing Quest Palmerston North and for providing great feedback. We would love to host you again in your future travel! Warmest Regards, Quest Palmerston North Team

10/10 Excellent

Darron

Travelled with family
Liked: Cleanliness, room comfort
Nice and new
Very nice hotel. New and clean. Comfortable bed and clean fresh linen and towels. Definitely would stay here again.
Stayed 1 night in Jun 2021
Response from The Front Desk on 30 Jun 2021
Dear Darron, Thank you very much for your invaluable feedback! We are glad that you enjoyed your stay in our property. Here at Quest Palmerston North, we work hard every day to keep our services at the highest levels for our guest. We look forward to seeing you again and make your stay even better than last time. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location at the right end of town, and pretty much brand new. Great place to stay.
Stayed 1 night in Jun 2021
Response from The Front Desk on 30 Jun 2021
Dear Valued Guest, Thank you very much indeed for your feedback! We are glad that you enjoyed your stay with us. Looking forward to see you again Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean place to stay close enough to town to walk to dinner.
Stayed 1 night in May 2021
Response from The Front Desk on 30 Jun 2021
Dear Valued Guest, Thank you very much for your feedback! We are glad that you enjoyed your stay with us. Here at Quest Palmerston North we work hard every day to make sure our guest have a remarkable stay. Looking forward to see you again! Warm regards,

2/10 Terrible

Dev

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Johannes A

Travelled with group
Liked: Cleanliness, room comfort
Recommended for a stay in Palmy
Great hotel to stay at: very clean an comfortable. Walking distance from the square. The only “issue” is the A/C that is not cooling to/maintaining a set temperature of 22 which is not fun when it is very hot.
Stayed 7 nights in Dec 2020

8/10 Good

James, Auckland, New Zealand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice new complex. Just unfortunate thete was no Sky TV viewing available
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Thoroughly appreciated the location and fully equipped, well furnished unit, all at a very reasonable price. Overall rating - decidely excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Very nice stay. New, clean, well appointed and excellent location. Would stay again
Stayed 1 night in Aug 2020
Response from Ben on 19 Aug 2020
Hello Donna, We are very happy you enjoyed your stay, and hope to see you again soon in Palmerston North

10/10 Excellent

Rob, Auckland

Business traveller
Liked: Cleanliness
Friendly staff and comfortable room. Great location
Stayed 1 night in Aug 2020
Response from Ben on 14 Aug 2020
Hello Rob, Thank you for the kind feedback, we’re glad you enjoyed your stay and hope to be able to welcome you back again soon.