Family Suite, 1 Bedroom | Terrace/patio
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Reviews of Ambassador Motel - Palmerston North

3 out of 5
Ambassador Motel - Palmerston North
167 Fitzherbert Avenue, Palmerston North

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 186 reviews" "
Rating 8 - Good. 76 out of 186 reviews" "
Rating 6 - Okay. 37 out of 186 reviews" "
Rating 4 - Poor. 13 out of 186 reviews" "
Rating 2 - Terrible. 9 out of 186 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Cheelai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really catered to my children all different ages.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff were absolutely amazing Very accommodating and helpful with any needs required by me
Stayed 9 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is in a generally poor condition clearly demonstrating the lack of a maintenance program. Walls show damage, light fittings need to be replaced carpet mats fraying and very poor, carpet, curtains, vanity in bathroom, all need replacing. Interior plastering and painting all need rather urgent attention.
Stayed 1 night in Mar 2020

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, parking with a trailer was no problem we will be back to stay again.
Stayed 3 nights in Jan 2020

8/10 Good

Gary, sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly central to our planned itinerary, the restaurants were a short drive and the supermarket was also nearby.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable and friendly
great location, friendly staff. the facility is a bit old but clean and price is reasonable. we will stay here again.
Stayed 3 nights in Nov 2019

8/10 Good

SL

Travelled with family
Liked: Cleanliness, room comfort
Comfortable but needs a facelift
Great motel for families with good cooking facilities. Needs a freshen up though as pretty outdated.
Stayed 1 night in Nov 2019

6/10 Okay

MRS, Wellington

Travelled with family and small children
Liked: Cleanliness, staff & service
Lovely hosts and good location. Bed configuration works well with queen and single in lounge area. Having an oven works well for a family wanting to make their own meals. The decor is dated, and walls are thin. Thankfully our neighbors were quiet for the most part. Parking on site is a plenty, and in the summer the pool must be a great addition.
Stayed 1 night in Aug 2019

6/10 Okay

Minh

Disliked: Staff & service, property conditions & facilities
The body gel dispenser appears to be an ornament in the shower cabinet. It was always empty. We were provided with cakes of soap, which causes dry skin on some people including us. Water from the fridge leaked, flooding the kitchen
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & neat. Space was a bit small but good for winter when it’s cold. Great drainage for the shower. Happy with that as most motels have problems with the shower drainage!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady was super helpful as we were arriving later than the office was open
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very spacious which is what you get with older units, room to move. Good location and outdoor space. Excellent and helpful host.
Stayed 3 nights in May 2019

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed
Enjoyed everything
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about our unit. Most of all the location.
Stayed 2 nights in May 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Just a great motel
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly manager. Kitchenette in our room, allowing us to make meals easily. Short walk to restaurants and shops.
Stayed 1 night in Mar 2019

6/10 Okay

Shaz

Travelled with family
Liked: Staff & service, property conditions & facilities
Great size room could do with some updating. Jets on bath need a good clean
Stayed 1 night in Mar 2019

10/10 Excellent

Rewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mum and son
I actually loved the room me and my son stayed in, had everything i needed kitchenet, sky and even had 3 single beds and a double and a out side pool. 2km away from town& a hop skip and jump to their main park. If i was to come back to Palmerston north this will be the motel me and my kids will stay at.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Basic Motel with everything required. Unfortunately the Motel made an error with our booking and instead of getting a studio spa unit I got a standard studio unit for the same price which was slightly annoying. We did like the Sky box so could pause and rewind which you don't get at all motels, but the Kitchen was very small with minimal basic utensils, very old stove, no salt or pepper. The toilet was put between a wall and the shower and as a big guy I couldn't fit on it properly - not good. The shower itself was good. The bed was relatively comfortable, room nice & dark when curtains were pulled and the fan was a welcome relief from the heat. Overall comfortable enough (except for the toilet) but a little underwhelming. We did swim in the pool but again this was underwhelming - Cloudy water, lots of broken tile surrounds, untidy gardens, broken pool cover. Better than no pool though given the heat!
Stayed 2 nights in Jan 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay they have everything
Perfect place to stay whether as a family or just a night away very peaceful and lovely surroundings.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Needs clearer signage. Took several attempts to locate. Excellent facilities. Would definitely stay there again.
Stayed 1 night in Dec 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was old and uncomfortable as had roll together . The decor dated and in need of a revamp. Wasn’t clean and a lot of maintenance required. Walls so thin that you can hear the people next door.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018

2/10 Terrible

john

Booked over 2 months in advance requesting a ground floor room, Arrived after 8 hour trip paid then was told we were up stairs. While offering to move us down the next day this did not suit as we had functions to attend during the day. We were too tired to look for another motel The poor girl on reception could not understand why we had been put up stairs. Will not be using this place again and will certainly tell everyone about this most unsatisfactory event. If I had pulled my stitches climbing the bloody stairs. The papers would have had a field day,.
Stayed 3 nights in Nov 2018

8/10 Good

Ross

Ambassador Palmreston
Easy to find, Caltex service station close by for milk bread etc restaurants handy. Unit a little crowded but ample for our stay deck with garden and pool outlook.
Stayed 1 night in Aug 2018
Response from Bron on 16 Sept 2018
Thank you

10/10 Excellent

laura, hawkes bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very impressed with my stay. Lovely room and staff. Very clean and tidy. Will definately stat again.
Stayed 4 nights in Aug 2018
Response from Bron on 29 Aug 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our Kura's requirements! Boys at The Ambassador and girls next door at the Ala Vista. Great premises, very accommodating management and lovely staff. Made our week in Palmerston North all the more memorable! Ka nui te mihi! Thank You!
Stayed 4 nights in Jul 2018

8/10 Good

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Robyn, Foxton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and just right for me, happily accepted me even though I was booked for a different night (my fault on booking).
Stayed 1 night in May 2018
Response from Bron on 23 May 2018
Thank you Robyn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there before and find it handy to everything I need
Stayed 3 nights in May 2018
Response from Bron on 16 May 2018
Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Recommend with conditions
The room rate was comparatively inexpensive and there was car parking. Bed was reasonably comfortable. However the leftover soft serve ice cream in the freezer and the cake of soap wedged and dried out in the soap dish in the shower was off-putting. Windows and doors cannot be left open at night so there is no ventilation. The shower control was unusual and the water heated beyond ‘warm’ (as indicated on the control) so I would recommend that children should not be left alone in the shower. The room was ok for a short stay, and reasonably convenient to shops etc.
Stayed 1 night in Mar 2018

8/10 Good

les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for townthe apartment is nice
Spacious 2 bedroom apt, well equipped with kitchenette. Nice garden in front with shady bench. The pool was rather murky, you couldnt see the bottom. Pity there was no a/c as it was a hot night, but rear twin bedroom was cooler.
Stayed 1 night in Mar 2018
Response from Bron on 27 Mar 2018
Thank You

8/10 Good

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & central! Love the mysky box
Stayed 1 night in Feb 2018
Response from Bron on 27 Mar 2018
Thank you

8/10 Good

Joy, Wellington area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly motel, excellent for a 'working wee
Hosts went out of their way to relocate me at no extra expense when a very inconsiderate guest(s) below me continued to chain smoke sending extremely unpleasant fumes into my unit.
Stayed 4 nights in Jan 2018
Response from Bron on 1 Feb 2018
Thank you Joy, To be honest I cannot wait for a totally smoke free environment ....

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very pleasant
Stayed 1 night in Dec 2017
Response from Bron on 1 Feb 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good staff the only thing was if I had not asked for a bill we would have left with out paying?????.
Stayed 1 night in Nov 2017

8/10 Good

Sue, Brisbane- Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, tide and quiet the most important aspects.
We loved to visit the Museum of art, cience and History - Te Manawa. The impressive Botanic Garden, specially the Rose Garden with the marvellous collection of roses. The scenery of green mountains and windmills are fantastic!
Stayed 1 night in Nov 2017

10/10 Excellent

Mary, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location close to the Plaza and eatery's
Very enjoyable quiet place. Made very welcome by Bronwyn. Will go there again.Thank you for your recommendation.
Stayed 3 nights in Oct 2017
Response from Manager on 3 Dec 2017
Thank you

6/10 Okay

sal, wellington

Liked: Cleanliness, staff & service, room comfort
Close to pn cbd..good value.....everytin i needed for a one nights stopover on way to Auckland. Nice kids play area
Stayed 1 night in Oct 2017

6/10 Okay

David, Wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable motel within walking distance of CBD
Room was comfortable and well equipped. Building is becoming a little shabby and needs renovation and redecorating.
Stayed 2 nights in Sep 2017

6/10 Okay

Adam, Lower Hutt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs a bit of love, but the price is right.
Two adults, two kids. Staff were very friendly and easy going. That was the good part. Disappointing part was room 10. The ranch slider door onto the balcony doesn't seal which might be nice on a hot day but it's no good when the weather is cold. The panel heater functions but produces no heat whatsoever. The bed is really soft = roll together and really bad sleeping posture. We were unlucky enough to suffer a party a few rooms down which took quite a while to sort due to no staff being on site at approx 10:00pm. Once staff returned to site the issue was dealt with quickly. The shower is excellent! Not the most comfortable stay but the price was pretty reasonable so you shouldn't expect too much.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ok
It was good. I will love to visit again if get more discounts like 50%
Stayed 1 night in Jun 2017

8/10 Good

Bailey , auckland nz

Liked: Staff & service, property conditions & facilities, room comfort
Lovely people. Helpful and friendly.
Arrived late on Friday night 9.45 pm and they let us check in late no problems.. friendly service and great conversation. Comfy bed, but small (double we used to queen). Didn't use kitchen much as we ate out. Bathroom was tidy. Very cosy room. All in all. Good place to sleep and shower. Didn't spend much time in room as we were out visiting

8/10 Good

Dave, Pokeno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quiet motel would stay again
good location close to centre found easy to find close to where I needed to be

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, easy check in and out. Room was clean, tidy and warm with good facilities. Location is quiet and we'll placed for PN centre. Good value for money.

10/10 Excellent

hayden, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome value
Great location, very spacious room, nice and clean as well. Considering this was one of the cheapest listings in Palmerston North, the place greatly exceeded my expectations. I was in room 12 right down the back of the property which meant no risk of road noise. I'll definitely be staying again

10/10 Excellent

Julie-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff were extremely friendly and helpful, nothing was a problem