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La Serena Villas, A Kirkwood Collection Hotel

4.0 star property
Adults-only Palm Springs hotel in Downtown Palm Springs with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for La Serena Villas, A Kirkwood Collection Hotel

Outdoor pool, pool loungers
Front of property
Romantic Studio Suite
Restaurant
Luxury Studio, 1 King Bed, Patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.4 out of 10
Guests loved the amenities.
  • Pool
  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
The price is NZ$472
includes taxes & fees
23 Sept - 24 Sept
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Room options

View all photos for Deluxe Studio, Accessible

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Studio, Accessible

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Frette Italian bed sheets
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite | Living area

Romantic Studio Suite

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Ceiling fan
Frette Italian bed sheets
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard King Studio

Courtyard King Studio | Terrace/patio

Courtyard King Studio

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Ceiling fan
Frette Italian bed sheets
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
339 S. Belardo St., Palm Springs, CA, 92262

What's nearby

  • Agua Caliente Cultural Museum - 4 min walk
  • Palm Springs Art Museum - 9 min walk
  • Agua Caliente Casino - 16 min walk
  • Tahquitz Canyon - 3 min drive
  • Palm Springs Convention Center - 3 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 7 min drive

Restaurants

  • ‪Hunters Video Bar - ‬8 min walk
  • ‪Street Bar - ‬8 min walk
  • ‪Chill Lounge - ‬6 min walk
  • ‪Lulu California Bistro - ‬5 min walk
  • ‪Village Pub - ‬3 min walk

About this property

La Serena Villas, A Kirkwood Collection Hotel

Upscale hotel located in Downtown Palm Springs
Near Palm Springs Convention Center, La Serena Villas, A Kirkwood Collection Hotel provides a rooftop terrace, a garden and a fireplace in reception. Treat yourself to a deep-tissue massage at the on-site spa. Guests can also expect to find a bar and a restaurant.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Free bike hire, an electric car charging station and tour/ticket information
  • Smoke-free property, newspapers in the reception and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at La Serena Villas, A Kirkwood Collection Hotel boast comforts, such as premium bedding and air conditioning, in addition to amenities, such as safes and dressing gowns.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers and ceiling fans

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • Banquet hall
  • Fireplace in lobby
  • Floor
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 54.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is smoke-free. Any guests who smoke on property grounds will be accessed a USD 500 fee.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property

Property is also known as

Serena Villas Palm Springs
La Serena Villas
La Serena Villas Adults Only
La Serena Villas A Kirkwood Collection Hotel
La Serena Villas, A Kirkwood Collection Hotel Hotel
La Serena Villas, A Kirkwood Collection Hotel Palm Springs
La Serena Villas, A Kirkwood Collection Hotel Hotel Palm Springs

Frequently asked questions

Does La Serena Villas, A Kirkwood Collection Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Serena Villas, A Kirkwood Collection Hotel?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at La Serena Villas, A Kirkwood Collection Hotel on 23 Sept 2024 start from NZ$385.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Serena Villas, A Kirkwood Collection Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking at La Serena Villas, A Kirkwood Collection Hotel?

Self-parking is free at this property.

What time is check-in at La Serena Villas, A Kirkwood Collection Hotel?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at La Serena Villas, A Kirkwood Collection Hotel?

Checkout is at 11 AM.

Where is La Serena Villas, A Kirkwood Collection Hotel located?

Located in Downtown Palm Springs, this spa hotel is within 1 mile (2 km) of San Jacinto Mountains and Palm Springs Convention Center. Agua Caliente Cultural Museum and Baristo Park are also within 10 minutes.

La Serena Villas, A Kirkwood Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 328 out of 383 reviews" "
Rating 8 - Good. 33 out of 383 reviews" "
Rating 6 - Okay. 8 out of 383 reviews" "
Rating 4 - Poor. 7 out of 383 reviews" "
Rating 2 - Terrible. 7 out of 383 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Frank, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great property and still beautiful despite the change of ownership. The service level has dropped though since the ownership change (not as crisp).
Stayed 1 night in Sep 2024

2/10 Terrible

javier

Stayed 2 nights in Aug 2024

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Staff & service
Stayed here for 2 nights for a mini honeymoon right after our wedding, we also let the staff know before that we were celebrating. The property looked beautiful when we first arrived we parked out front,the front desk receptionist wasn’t very friendly she asked what make,model and color our car was I told her and then said “we just parked right out front” and she didn’t say anything. We then pulled our luggage up the steps and through the property to get to our room. It wasn’t till later we found out there were parking spaces in the back of the property right by our room. We stayed in room 14 with the outdoor spa. The room was beautiful and looked just like the photos but there was nothing special done for our honeymoon which was disappointing. The patio area was also very cute! The first day we got massages in what was a small room with independent contractors doing the massages (they let us know that they weren’t part of the hotel staff). It definitely wasn’t the experience I was expecting for a Michelin star hotel spa. Both nights I was woken up by what I thought was the shower on full blast but it was the air conditioner draining into the shower? It didn’t stop for hours I threw towels in the shower to soften the noise but it didn’t work.So we didn’t sleep either night.Also the left sinks water didn’t work out of one faucets & the spa light also didn’t turn on.The delivered “breakfast” to your door every morning which was a joke.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and food are amazing ! Wonderful customer experience! Aaron was especially kind and helpful! Would have recommended to everyone ..lovely place..
Stayed 2 nights in Jul 2024

6/10 Okay

Priscilla

Liked: Cleanliness
Disliked: Staff & service
I have stayed here before and alot of the great little details were now removed . The hotel as luxurious as it could be now is just really basic . I would not spend 900 on a 2 day stay for all the basic things and details that stood it apart . I would have much rather stayed else where. Definitely not ever booking here again . The ac unit was not working in my first room and we had to downgrade to another room. The front desk personnel was rude and for this experience it’s not worth the money .
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlene, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! This is definitely my new favorite hotel in Palm Springs. And the restaurant is amazing as well. It does not disappoint!
Stayed 1 night in Jun 2024

10/10 Excellent

Kim, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For the price the service was below average. They had minimal staff, the restaurant and bar didn’t have a lot of stuff that’s on their menu especially with drinks we would order a drink and on their menu and they didn’t have the ingredients to make it we ordered 4 different drinks they couldn’t even make. The house keeping was kinda minimal, the room had a wine fridge instead of a regular fridge.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tigran

Stayed 1 night in Jun 2024

8/10 Good

kenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent drinks from restaurant as well as food , no water provided in the room I tough it was included in resort fee but no water.
Stayed 2 nights in Jun 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was beyond kind and helpful. The hotel is intimate and the customer service is outstanding!
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property and unit, only downfall was that the light on the patio was out.
Stayed 1 night in Jun 2024

10/10 Excellent

Taline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be disappointed with this hotel. Well appointed rooms and beautiful grounds. Walkable to restaurants and shopping.
Stayed 1 night in Jun 2024

10/10 Excellent

Jenelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Melissa, Westlake Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Staff is amazing and provides excellent recommendations around town. Villas are a great size with outdoor tub and fire pit. We will definitely return for a quick getaway!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and professional and the rooms were fantastic. Food and drinks were an A and the location was very close to all one could need.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
There were mosquitoes in the room. My husband and I got bitten. The patio light was not working so we were not able to use the patio at night. Called office multi times but it never got fixed and we were there for 3 nights.
Stayed 3 nights in May 2024

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jhair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the private patio with outdoor bath!
Stayed 1 night in Apr 2024

8/10 Good

Dorian

Liked: Cleanliness, staff & service, amenities
It’s a beautiful property with a pretty good restaurant. Enjoyed the villa very much except for two things. The mattress was uncomfortably hard and the pillows were terrible. The television is too small and it didn’t work well. Hard time changing channels. The WiFi was terrible, absolutely didn’t work. Did not get a good nights sleep. Everything else was exceptional.
Stayed 1 night in Apr 2024