All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 94 out of 130 reviews" "
10 - Excellent
94
Rating 8 - Good. 29 out of 130 reviews" "
8 - Good
29
Rating 6 - Okay. 5 out of 130 reviews" "
6 - Okay
5
Rating 4 - Poor. 1 out of 130 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 130 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Lynn
Travelled with family
24 Dec 2023
Liked: Staff & service
You do not get what you pay for
I had high expectations $$$$. We had to change our room due to a very bad odor; the shower water pressure and hot water was lacking. The buffet breakfast was poor quality & trainees were cooking eggs with a crust, the coffee was weak, no plain yogurt nor healthy cereal; we had to call for the gym to be stocked with water and towels; and the pool was very cold and not maintained.
Lynn
Stayed 4 nights in Dec 2023
Response from Champ on 26 Dec 2023
Dear Valued Guest,Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon.Best regards,Management Team
Dear Valued Guest,Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon.Best regards,Management Team
Dear Valued Guest,Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon.Best regards,Management Team
Really luxurious. Love the ambience and decor; out-of-this-world!
Benedict
Stayed 3 nights in Feb 2023
Response from FO on 21 Apr 2023
Dear Khun Benedict, Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon. Best regards, Management Team
Dear Khun Eddy, Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon.Best regards, Management Team
Dear Khun Lydia, Thank you for choosing Thames Valley Khao Yai for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the feedback you have shared and pass along your appreciation to our entire team and look forward to welcome you back to Thames Valley Khao Yai soon.Best regards, Management Team
The hotel itself is amazing and well maintained even during covid times.They strictly follow covid norms.We got an upgrade for our booking.The whole property is not that big but it’s very beautiful and you will really feel like you are in Europe
Beautiful landscaping, unique design, comfortable rooms, very good breakfast and friendly, professional staff. We were pleased by the overall high quality and comfort of this hotel in this part of Thailand.
The hotel is big and beautiful. Nice environment for families and couples who want to just relax and have fun. Many facilities are kept in their best condition. The room is big and spacious with nice bathroom, love the bath tub and elegant furniture. Staffs is friendly and nice.
Verified traveller
Stayed 2 nights in Mar 2020
Response from Reservation Officer on 21 Mar 2020
Thanks for staying with us. We appreciate your feedback!
Serve drink while we are waiting to be served. The bell boy put our luggages in the buggy when we set in and when we check out. once our driver is here, they transferred into our guided vehicle. Very impressive and they are very attentive. Breakfast is good and a lot of variety. Cosy castle restaurant.Very relaxing. Do keep up the good work. Go to seek fishes, Yoga lesson going on. Minibar full of soft drinks,coffee capsules and beverages like tea.
The hotel provides good customee services and amenities. The architectural structures and design are excellent. The hotel is clean and bright, it was a comfortable and cozy stay
The check-in service was fast and smooth. While the walk to the room is short, the staff offered the buggy service to bring the elderly closer to the room.
Very friendly and sincere staff which makes it an enjoyable stay.
Everything was great, excellent service and atmosphere. One addition I would suggest is pancakes and/or waffles to the breakfast. All the food was great though!
It was great.. Peaceful setting!.. Morning break fast was relaxing.. Location is pretty good near to several good restaurants like Midwinter, Tatsu etc..
I spent 3 nights at Thames Valley with my husband in the Deluxe Pond room and absolutely loved our stay! They did a really good job with the whole atmosphere of the place, didn’t feel like I was in Thailand. Room was beautiful and clean and every corner of the place is a photo worthy setting. It was a completely relaxing stay and I felt so sad to leave. My only comments will be that they should provide bath salts for rooms with the pond/bathtub. And the high tea food can be improved. Other than that everything was great! Definitely a memorable experience and hope I will be back again one day.
Cynthia
Stayed 3 nights in Sep 2018
10/10 Excellent
P
16 Sept 2018
Good to stay here
P
Stayed 1 night in Sep 2018
10/10 Excellent
MOON WHAI
15 Sept 2018
Convenient hotel in Khao Yai
Excellent landscaping , unique property layout and building design.
Spacious room and bathroom. Excellent buffet breakfast.
Highly recommended !
Went there with other 2 friends. The room and hotel ground are exactly like in the photos. Room is clean and spacious. The amenities were catered for 3 people (instead of 2 like other hotels).
Hotel breakfast has varieties of food in their stunning dining hall.
Service is great. Friendly and helpful staff.
Location is easily accessible and nearby places of interest.
Suitable for family, couple and friends.
Overall, a great place to stay and will definitely go back again.
Highly recommended!
The service was excellent. The staff were nice, friendly and attentive. The whole place is very pretty and the room is comfortable. Thames Valley is highly recommended
Love the English theme and the beautiful landscape. Our kids thoroughly enjoyed soaking in the bathtub and that’s one activity that they looked forward to every evenings.
Amazing. We nearly forgot we are in Thailand with the nicely curated landscape and buildings. The hotel is not near eatery and cannot be easily reached without a car but definitely one of the choice accommodation and place of interest in khao yai. The hotel and compound is well maintained. Breadfast is a feast with intercontinental buffet spread.
Feels more like a resort than a hotel. Surrounded with great view which is great for phototaking. The breakfast was ok, however the restaurant/cafe menu was good as it is opened to the public for high-tea and dinner. There are mosquitoes but the hotel room was equipped with the electronic mosquito repellent. There are lizards too, which was quite noisy at night. I Guess it’s inevitable as the hotel room I was staying is at ground floor.
Awesome place that is well maintained. Room is big and spacious, clean and well equiped.
Staff is nice and helpful.
Good location that is easily accesible to most tourist attractions.
Must try high tea set in hotel!