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"It was an older hotel and it showed in places, but the staff were super friendly and the location was great. "

"Friendly staff"

"The recent room renovations are nice. And needed. The property was becoming sad, but they've managed to pump some new life into it. I didn't enjoy having to wait to ride the elevator to my room. Not sure if they just didn't build enough considering the number of guests in the hotel. Also, the gym was a joke. They had a sign that they were remodeling, but I could see nothing was being done. They had like 10 dumbells, 1 treadmill, and a walled mirror. For a hotel this size, this was unacceptable. It said you could go use the Sheraton's gym, wherever that was."

"Waited an hour for a shuttle to reach the hotel , only that was disappointing, hotel was good."

"The property was amazing, the parking was ridiculously expensive but the free EV charging helped make it a bit more worth it. The room was beautiful and clean."

"Clean, near everything . The parking is small for big trucks"

"The lobby of the hotel is very nice with a decent restaurant and bar. The location is excellent as it's right in the heart of downtown Monterey and a short walk to Cannery Row. My biggest complaint is that the beds and the pillows are not very good."

"hot tub ok but not very hot....did not sample breakfast...staff agood"

"Nice"