Front of property
Check availability

Reviews of Oxford Witney Hotel

4 out of 5
Oxford Witney Hotel
Ducklington Lane, Witney, England

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 783 reviews" "
Rating 8 - Good. 326 out of 783 reviews" "
Rating 6 - Okay. 148 out of 783 reviews" "
Rating 4 - Poor. 62 out of 783 reviews" "
Rating 2 - Terrible. 29 out of 783 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Seemed a bit dated but clean and friendly
Stayed 2 nights in Nov 2022
Response from Oxford Witney Hotel on 10 Nov 2022
Dear SaraThank you for taking the time to review your recent stay at the Oxford Witney Hotel. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are imminently due to start a refurbishment project which we hope to complete by the Spring. Thank you once again for your valued feedback.We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Kate

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Oxford Witney Hotel on 2 Nov 2022
Dear Guest Thank you for taking the time to review your stay at the Oxford Witney Hotel. I have shared your score with our team for them to review. We do hope to welcome you back to the hotel in the near future. Kind regards Lauren Holifield Hotel Administrator

2/10 Terrible

Antoine

Disliked: Cleanliness, property conditions & facilities
Quite disappointing
For a 4 star hotel although the room was big the furniture look passed it drawers falling apart, sink in bathroom was disgusting no information in the room about services available
Stayed 3 nights in Oct 2022
Response from Oxford Witney Hotel on 2 Nov 2022
Dear Guest Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review.Please accept my sincere apologies that the sink on your bathroom was not cleaned to our usual standards. This is unacceptable. I am pleased to advise that we are soon due to start renovating and updating some of the older areas of the hotel - we hope to complete this work by late Autumn. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Oxford Witney Hotel on 31 Oct 2022
Dear Guest Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review.Please accept my sincere apologies that the sink on your bathroom was not cleaned to our usual standards. This is unacceptable. I am pleased to advise that we are soon due to start renovating and updating some of the older areas of the hotel - we hope to complete this work by late Autumn. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

10/10 Excellent

Michael

Stayed 1 night in Oct 2022
Response from Oxford Witney Hotel on 25 Oct 2022
Dear Michael Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was most pleased to read your positive score. I am glad that you enjoyed your stay with us.I will share your review score with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

10/10 Excellent

Sandra

Stayed 1 night in Sep 2022

8/10 Good

DOREEN

Stayed 2 nights in Sep 2022
Response from Oxford Witney Hotel on 4 Oct 2022
Dear Doreen Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was most pleased to read your positive review score. I am glad that you enjoyed your stay. I will share your score with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

10/10 Excellent

Brian

Stayed 1 night in Sep 2022
Response from Oxford Witney Hotel on 3 Oct 2022
Dear Brian Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your review score. I will share your scores with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Oxford Witney Hotel on 21 Sept 2022
Dear Steve Thank you for reviewing the hotel following your recent stay. I have shared your review score with our Management Team.I am pleased to advise that we are soon due to start renovating and updating some of the older areas of the hotel - we hope to complete this work by late Autumn. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

2/10 Terrible

Sandy

Travelled with group
Disliked: Amenities, property conditions & facilities
Very good location. The property is very tired and needs a refurbishment. The Resturant was a disappointment.
Stayed 3 nights in Sep 2022
Response from Oxford Witney Hotel on 12 Sept 2022
Dear Sandy Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team.I am pleased to advise that we are soon due to start renovating and updating some of the older areas of the hotel - we hope to complete this work by late Autumn. Please accept my sincere apologies that you felt the restaurant was a disappointment. I have shared this feedback with our Food & Beverage Manager.I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Pierre-Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Oxford Witney Hotel on 5 Sept 2022
Dear Pierre-Louis Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to note your positive review score. I will share this with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Barry

Stayed 1 night in Aug 2022
Response from Oxford Witney Hotel on 30 Aug 2022
Dear Barry Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I am glad that you enjoyed your stay. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not near the town
If you need a Taxi think again! None helpful staff gave us a whole list of mobile numbers and it was basically good luck. Gave up after 11 call and caught the bus.
Stayed 1 night in Aug 2022
Response from Oxford Witney Hotel on 23 Aug 2022
Dear Derek Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review.I was most concerned to read that you were not assisted with the booking of a taxi. This is not how we operate and I have spoken to the staff on shift during your stay. I am very sorry. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Mishal

Stayed 1 night in Aug 2022
Response from Oxford Witney Hotel on 22 Aug 2022
Dear Mishal Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review.I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2 day cut short
Initial reception experience was poor as I was early . I just wanted to confirm was definitely attending etc. When asked if I could get a coffee following my long trip was repeatedly told bar opens at 12.00. It’s fine if you don’t sell or have facility but the was a Costa 2 mins walk away which could have been suggested.
Stayed 2 nights in Aug 2022
Response from Oxford Witney Hotel on 9 Aug 2022
Dear Gary Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review. Please accept my most sincere apologies that you were ill advised that we couldn't provide you with a coffee - this should have been no problem, I have spoken to the staff on shift that day. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Janet

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No water provided in room Shower dribbled out Changed room, still the same! Bar lounge filthy floor and tables Told night before visit pool was closed, in fact open! We hadn’t taken costumes! Very expensive for what we experienced! We have stayed here before, but never again! We weren’t the only disgruntled guests!
Stayed 2 nights in Jul 2022
Response from Oxford Witney Hotel on 1 Aug 2022
Dear Janet Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review. Please accept my sincere apologies that the cleanliness in the bar was below our usual standard. This is unacceptable. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Oxford Witney Hotel on 24 Jul 2022
Dear Susan Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to see that you enjoyed your stay. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nothing wrong except value for money
There is nothing fundamentally wrong with this hotel except the complete mismatch between price and condition/quality. This hotel is extremely over priced. The rooms are fine in general but bathroom was very dated and the electric shower barely had enough pressure to push the water out of the shower head… lucky I do not have much hair to wash! Very noisy extractor fan was also irritating after a while. Maximum price per night for this standard of room would be £80 - half what the normal room rate is. Unbelievably this hotel was completely full and I can only assume that complete lack of competition in the surrounding area makes it able to charge way above its true value.
Stayed 1 night in Jun 2022
Response from Oxford Witney Hotel on 5 Jul 2022
Dear Paul Thank you for reviewing the hotel following your recent stay. I have shared all of your comments with our Management Team for them to review. I am pleased to advise that we are soon due to start renovating and updating some of the older areas of the hotel - we hope to complete this work by late Autumn. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel and room in particular clean and tidy with usual standard amenities, however the bed was both noisy with a loose headboard and not very comfortable. Didnt like the noise and doors slamming in night. Certainly did not like the bar being closed and shutters down at 10.20pm on a Friday night, with people still in the bar ! Restaurant menu was not inspiring and this seemed the general opinion judging by the lack of diners I saw in the restaurant. Shame really because the building, staff and presentation was good but a one night stay was enough for me.
Stayed 1 night in Jun 2022
Response from Oxford Witney Hotel on 23 Jun 2022
Dear Terry Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations in some areas. I have shared all of your comments with our Management Team for them to review. Please accept my sincere apologies that you were disturbed by noise from other guests, this must have been very frustrating. I would also like to apologise that the bar closed early. I have spoken to the member of staff on shift that evening to ensure that this does not happen again. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Jennifer, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big room, though a bit dated. Pool, hot tub and gym in decent condition. Lovely little lake behind to walk. Great buffet berakfast. Unfortunately, had noisy neighbors we heard all night...
Stayed 1 night in May 2022
Response from Oxford Witney Hotel on 21 Jun 2022
Dear Jennifer Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments. I am glad that you enjoyed your stay. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies that your were disturbed by noise from your neighbours, this must have been very frustrating. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Barney

Liked: Cleanliness, room comfort
Basic. Clean. Not the Spa Hotel you might wish for
We were told on booking check-in was 2pm. We arrived early to get some advice on places to have lunch before checking in and I mentioned in the conversation we would be back at 2pm to check in. Had a glorious lunch and The Fleece and returned at 2pm to be told by another reception staff check in is at 3pm! A little frustrated we sat in the bar for 45min in the end waiting for our room to be ready. Excited to use the spa facilities we headed to the on-site spa to be met with very tired looking changing rooms, pool area and sauna/steam room. We didn’t use the massage and treatment facilities so can’t comment, but if you are looking for a spa retreat be under no impression that this is a luxury experience you may get from other spa hotels. The rooms are basic and everything else needs a shake down and spruce up. We got a good night sleep and comfortable beds and this is a relatively inexpensive hotel in comparison so with our highlight being a trip to see a concert at Blenheim Palace, it’s not all that bad for us... The Fleece pub in town however is a must-go-to for superb food and choice of bar. The town is very beautiful and on a sunny day it really is a must visit.
Stayed 1 night in Jun 2022
Response from Oxford Witney Hotel on 17 Jun 2022
Dear Barney Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations in some areas. I am delighted however that you were able to enjoy the town and the concert at Blenheim Palace. I have shared all of your comments with our Management Team for them to review. Please accept my sincere apologies that there was some confusion with your check in time - I can imagine how frustrating this must have been for you. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

mic

Travelled with partner
Liked: Cleanliness, staff & service
Another enjoyable stay topped by a nice swim ... My wife is recovering from an operation and we assumed a modern hotel would have a lift! Not so... Breakfast and lunch excellent . Warm comfy room.
Stayed 2 nights in Jun 2022
Response from Oxford Witney Hotel on 17 Jun 2022
Dear mic Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments. I am glad that you enjoyed your stay. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies that we don't have a lift. Our staff are always on hand to help with any luggage or assist our guests up the stairs. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

2/10 Terrible

Sarah-Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Oxford Witney Hotel on 8 Jun 2022
Dear Guest Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared your feedback score with our Management Team for them to review. Please accept my sincere apologies. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Oxford Witney Hotel on 31 May 2022
Dear Guest Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to note your score. I will share this with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Julian

Liked: Cleanliness, staff & service
The hotel room was clean and comfortable. The staff were helpful and polite. We enjoyed the spa facility. The corridor in which our room was situated was noisy at night with people talking and banging doors after 11pm. The restaurant was disappointing with small portions of food and overpriced.
Stayed 2 nights in May 2022
Response from Oxford Witney Hotel on 13 Jun 2022
Dear Julian Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments. I am glad that you found our staff to be helpful and polite. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies that you were disturbed by noise from other guests, this must have been very frustrating. I would also like to apologise that you were disappointed with the food in the restaurant. I have shared your feedback with our Head Chef. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities, room comfort
Poor value
Not very good at £164 .00 for a single person for 1 night , in a very very tired and dated so called superior room! That didn’t even include breakfast .
Stayed 1 night in May 2022
Response from Oxford Witney Hotel on 13 Jun 2022
Dear Christopher Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review. I have also shared your feedback with our Reservations Team about your disappointment about the cost of your room. I do hope that in the future you will return to stay with us again. Kind regards, Lauren Holifield, Hotel Administrator

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Oxford Witney Hotel on 18 May 2022
Dear Guest Thank you for reviewing the hotel following your recent stay. It is always disappointing to a receive negative feedback score and I am sorry that we failed to meet your expectations. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Room was ok, a bit over priced. The shower was useless, hardly any pressure.
Stayed 2 nights in Apr 2022
Response from Oxford Witney Hotel on 3 May 2022
Dear Andrew Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

2/10 Terrible

Benn

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Very overpriced Dated room Bad food Noise Dirty towels
Stayed 2 nights in Apr 2022
Response from Oxford Witney Hotel on 3 May 2022
Dear Benn Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have shared all of your comments with our Management Team for them to review. I do hope that in the future you will return to stay with us again and we can show you that this is not the typical standard of service we provide. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort
Generally very good, and helpful staff, just needs
Generally very good, and helpful staff, just needs a little TLC. We opted for a deluxe room which was a nice size, and clean with lovely walk-in modern shower and good sized bed. Was quiet, and enjoyable stay. Main areas including corridors need some TLC as they are a bit run down and has a bit of a 'damp smell'. SPA and pool are good, but quite dated. Steam room was ridiculously hot to the point of unbearable, but Sauna very good. Pool was clean and good. Decent gym as well for a hotel, but a bit tired and messy. Staff were all excellent. Very friendly and helpful. The lady running the Spa treatments (Kristina?) was very well priced and very good!
Stayed 1 night in Apr 2022
Response from Oxford Witney Hotel on 26 Apr 2022
Dear Rob Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments regarding your stay and in particular, our staff. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently in the process of updating and renovating some of the older areas of the hotel. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms
Stayed 1 night in Apr 2022
Response from Oxford Witney Hotel on 3 May 2022
Dear Joanne Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments regarding your stay and in particular, your room. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

LUIS

Liked: Cleanliness, staff & service, room comfort
Good ubication,
great ubication and good service. the cleanse was not the best: carpets need a maintenance. The bath curtain needed a replacement urgently
Stayed 1 night in Apr 2022
Response from Oxford Witney Hotel on 25 Apr 2022
Dear Luis Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments regarding your stay and in particular, our location. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Trevor

Stayed 1 night in Apr 2022
Response from Oxford Witney Hotel on 25 Apr 2022
Dear Trevor Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I will share your review with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

8/10 Good

Jack

Stayed 2 nights in Apr 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

6/10 Okay

Matthew

Stayed 1 night in Mar 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

10/10 Excellent

Joannaj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rooms, friendly and helpful staff, good gym
Stayed 2 nights in Mar 2022
Response from Oxford Witney Hotel on 31 Mar 2022
Dear Joannaaj Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments regarding your stay. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

10/10 Excellent

Silence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Lovely stay, good food and leisure services
Stayed 2 nights in Feb 2022
Response from Oxford Witney Hotel on 25 Feb 2022
Dear Guest Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I was delighted to read your positive comments regarding your stay and in particular our leisure facilities. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

8/10 Good

Luke

Stayed 1 night in Feb 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

6/10 Okay

Pat

Stayed 3 nights in Feb 2022
Response from Oxford Witney Hotel on 12 Apr 2022
Dear guest Thank you for taking the time to rate your experience at the Oxford Witney hotel. We look forward to welcoming you back to the hotel in the near future. Warmest regards The Oxford Witney Hotel Team

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Positive stay but improvement needed
Parking excellent. Position of hotel excellent. Staff all very pleasant and efficient. Rooms adequately equipped but badly need updating. Large cracks and crumbling decor under window (room 47). Room had pleasant outlook and away from road and liked being able to open window but either kitchen or hotel ventilation or heating buzzz below room and continuous loud hum until it closed down over night. The base cover of bed base very frayed. Mould under beading around bath impossible to remove and breaks hygiene requirements and very old Mira shower with very low almost non existent shower water pressure. Breakfast good choice but it seemed bowls of fruit and yoghurt had been kept in fridge repeatable and topped up and very unpleasant and should not happen against environmental health food standards, We had sandwiches in bar cafe area Sunday pm. The bread had been defrosted or kept in fridge and dry and stiff had to leave half of it. Chips cheap and obviously frozen and heated in oven as such poor quality and tasteless. For the price of stay and food comments management and owners need to improve on updating room and improve quality and stood standards of food bought.
Stayed 2 nights in Jan 2022
Response from Oxford Witney Hotel on 8 Feb 2022
Dear Michael Thank you for taking the time to review your recent stay at the Oxford Witney Hotel. I will share your comments with our team as I am sure that this feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to advice that we are currently in discussions to begin renovating some of the older areas of the hotel, which will include the Leisure facilities, we hope to begin this work in late Spring. Please accept my sincere apologies that you found our breakfast to be unsatisfactory. I have shared your comments with our Head Chef for him to review. Thank you once again for your valued feedback. We hope to welcome you back to the hotel in the future. Kind regards, Lauren Holifield, Hotel Administrator

6/10 Okay

Susan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Marc

Stayed 4 nights in Jan 2022

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Welcome back to the 1970s
Very old dated rooms, a 1970s style reception, bathroom sealants black with mold the bottom half of the bathroom door rotted away.
Stayed 1 night in Jan 2022
Response from General Manager on 24 Jan 2022
Dear Peter Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. I have asked the maintenance team to look into the areas of the room that you have mentioned and see what can be done in the short term. We strive to satisfy all our guests and its clear that this was not the case for yourselves, so I do apologies for this. We are hoping to update the areas of the hotel that are more traditional and are currently reviewing the options regarding this. I do hope that in the future you will return, and we can show you that your experience was not the typical service that we provide. Kind regards

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very good and helpful Previously a hotel under another name now looking very run down - poor lifts - dirty carpets to general areas -outside parking area dirty. No sound insulation to the room and unfortunately the group of couples sharing the room next door had no respect for anyone were still banging doors at 4.45 am! Not good!!!
Stayed 1 night in Jan 2022
Response from General Manager on 24 Jan 2022
Dear Michael Thank you for reviewing the hotel following your recent stay. It is always disappointing to receive negative feedback and I am sorry that we failed to meet your expectations. We strive to satisfy all our guests and its clear that this was not the case for yourselves, so I do apologise for this. We are hoping to update the areas of the hotel that are more traditional and are currently reviewing the options regarding this. I do hope that in the future you will return, and we can show you that your experience was not the typical service that we provide. Kind regards General Manager

8/10 Good

teresa

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2022