Terrace/patio

Reviews of Marlborough Arms Hotel

4 out of 5
Marlborough Arms Hotel
26 Oxford Street, Woodstock, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 211 reviews" "
Rating 8 - Good. 64 out of 211 reviews" "
Rating 6 - Okay. 17 out of 211 reviews" "
Rating 4 - Poor. 4 out of 211 reviews" "
Rating 2 - Terrible. 1 out of 211 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old converted Coaching Inn full of charm and character. The room was excellent and the bed enormous and extremely comfortable. The staff were just brilliant, friendly and very helpful. A lovely place for a memorable weekend.
Stayed 1 night in Mar 2024
Response from Sally McEwen on 20 Mar 2024
We are so pleased you enjoyed your stay with us recently. Thank you for taking the time to share your comments with others. As you mention we are a 15th Century Coaching Inn in the heart of Woodstock and have kept as many original features as possible alongside 21st Century touches such as flat screen TV's, coffee pod machines, hot drinks making facilities and high speed WIFI in all the rooms. We very much look forward to hopefully welcoming you again one day soon.

10/10 Excellent

Richard

Liked: Property conditions & facilities
First visit to this hotel for us. Started well with friendly efficient greeting on arrival. The room was larger than most in hotels in this price range. It was comfortable, with modern facilities and warm despite the unexpected cold weather. Friendly and comfortable bar facilities, and first rate breakfast. Would definitely recommend and will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Sally McEwen on 18 Jan 2024
We are so pleased you chose to stay with us when visiting the area, thank you for taking the time to share your experience with others.We have many different types of room, some on the ground floor for guests not wishing to climb stairs, others adjoining, or with sofa beds for guests travelling with children. Some with baths and others with showers but as you mention they all are a really good size. Thank you for recommending us to others, we are thrilled you plan to return and very much look forward to welcoming you when you do.

10/10 Excellent

Bill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely.
Response from Sally McEwen on 15 Jan 2024
We are so pleased to be described as really lovely, thank you. We hope you will stay again when you are next in the area and we very much look forward to welcoming you.

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely Hotel,Staff and faculties.
Stayed 2 nights in Dec 2023
Response from Sally McEwen on 10 Jan 2024
Thank you for your feedback, we are so please you enjoyed your stay with us and we look forward to welcoming you back one day soon.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for visiting the palace . Our room was gorgeous.
Stayed 1 night in Dec 2023
Response from Sally McEwen on 10 Jan 2024
Thank you for your comments, we are so glad you found our location perfect and were able to explore everything Woodstock has to offer, including Blenheim Palace easily. We look forward to hopefully welcome you again one day soon.

10/10 Excellent

ADAM

Stayed 1 night in Oct 2023

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Great place, Staff is wonderful.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Comfortable. Easy access to Blenheim and town.
Stayed 2 nights in Aug 2023
Response from Sally McEwen on 5 Sept 2023
As a 15th Century Coaching Inn and a listed building, we are indeed quaint, but with all the technology of the 21st Century in all our en-suite room. We very much look forward to welcoming you back again one day in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation near to Blenheim Palace. Friendly welcoming staff. Room amazing! Breakfast amazing!
Stayed 2 nights in Aug 2023
Response from Sally McEwen on 28 Aug 2023
We are so pleased you were made to feel welcome when you stayed with us. We also love being described as excellent, thank you. As you mention we are indeed ideally placed for our guests to enjoy all that Woodstock has to offer, on foot, as well as Blenheim Palace, which is within easy walking distance.We very much look forward to hopefully welcoming you again.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Jul 2023
Response from Sally McEwen on 28 Aug 2023
Thank you for describing us as excellent, we hope you will come back and revisit us one day.

8/10 Good

Allison

Very nice B&B on a very noisy main road so if like me you are a light sleeper make sure you ask for a quieter room. Also most rooms are up a flight of stairs.if you have a drink in the bar take lots of money! £3 for a can of Coke ext
Stayed 2 nights in Jul 2023
Response from Sally McEwen on 28 Aug 2023
Thank you for posting your comments, we are so glad you enjoyed your stay with us. As you mention, we are indeed located on the main road which runs through Woodstock, however we have lots of different ensuite rooms available for our guests to choose from, and our bedrooms facing the main road all have double glazing which successfully eliminates road noise. We are also sorry you found our drinks expensive, however our prices are also in keeping with all the other hotels in Woodstock. We look forward to hopefully being able to welcome you again one day in the future.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Property has loads of character. Lovely breakfast. Really nice hotel
Stayed 1 night in Jul 2023
Response from Sally McEwen on 28 Aug 2023
Thank you so much for posting your lovely comments. Being a 15th Century Coaching Inn in the heart of Woodstock, we have carefully invested time and money ensuring we have 21st Century facilities without losing our 15th Century charm, so we are so pleased to be described as a really nice hotel with loads of charm.We look forward to hopefully welcoming you back again one day soon.

10/10 Excellent

Christine, CHESTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, fantastic bed, shower/bath great and clean. Breakfast was very nice and great choices. Stayed in No.5, Covalt room, which was fairly quiet. Great location and some nice traditional pubs walking distance.
Stayed 2 nights in Jul 2023
Response from Sally McEwen on 28 Aug 2023
Thank you for your comments. we are so pleased you had a successful stay with us. As you mention we offer our guests a choice of both a hot cooked to order breakfast with choices such as Full English, Smashed Avocado with Poached Eggs on Toast, to a self service continental Breakfast Buffet Table with home made pastries, cold meats, fresh fruit salad etc. We very much look forward to hopefully welcoming you again one day.

8/10 Good

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable just as we hoped for
Stayed 1 night in Jul 2023
Response from Sally McEwen on 5 Sept 2023
We are so pleased we didn't disappoint and that you enjoyed your stay with us. We look forward to welcoming you again one day.

10/10 Excellent

Yvonne

Stayed 1 night in Jun 2023

10/10 Excellent

Kevin, Guildford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , nice rooms and great location
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Nice friendly staff. Very helpful. S7 and S3 bus from your front door to Oxford and just a 3 minute walk to Blenheim.
Stayed 4 nights in Jun 2023
Response from Sally McEwen on 25 Aug 2023
Thank you for taking the time to share your feedback with others. As you mention, we are indeed in a great location for our guests to enjoy all that Woodstock has to offer, on foot, as well as travelling further afield to Oxford City Centre by bus, or Bicester Village by car. We look forward to hopefully welcoming you back again one day soon.

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Great place for a short break
Lovely hotel with excellent rooms and facilities. Great breakfast and all staff we spoke to were lovely.
Stayed 2 nights in May 2023
Response from Sally McEwen on 25 Aug 2023
We are so glad you were made to feel welcome and you enjoyed your stay with us, thank you for taking the time to share your comments. We hope you will return to visit us again and we look forward to welcoming you.

6/10 Okay

Rughvir

Liked: Cleanliness
Old fairly comfortable great breakfast
Old historic inn . Senior citizens should note stair case to upper level rooms the stair case is very narrow, winding and steep steps. Wonderful bathroom and shower. Very good breakfast.
Stayed 2 nights in May 2023
Response from Sally McEwen on 25 Aug 2023
Thank you for taking the time to leave your kind comments. As you mention we are a 15th Century Coaching Inn in the heart of Woodstock and due to being a listed building, we are unfortunately unable to install a lift. We do have rooms on the ground floor for guests not wishing to climb stairs, however these need to be requested when making the reservation.We hope you will return to visit one day and we look forward to welcoming you.

10/10 Excellent

Raymond, Wichita Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in May 2023
Response from Sally McEwen on 25 Aug 2023
We are so pleased to have our breakfasts described as amazing, thank you. Our hot cooked to order breakfast as well as our continental breakfast buffet table are all sourced from local Artisan producers and freshly prepared on site by our breakfast chef. We hope you will return to visit us again one day in the future and we look forward to welcoming you.

6/10 Okay

Amy

Stayed 1 night in Apr 2023

10/10 Excellent

William Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay within walking distance to Blenheim Palace and 20 minutes into Oxford.
Stayed 2 nights in Apr 2023
Response from Sally McEwen on 25 Aug 2023
Thank you for taking the time to write your kind review. We are indeed perfectly placed for our guests to enjoy all that Woodstock has to offer including Blenheim Palace, on foot, as well as having a bus stop 10 steps from our front door with easy transport links to Oxford City Centre itself. We very much look forward to welcoming you back again one day soon.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Sophie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel in the centre of Woodstock. Very clean, full of character and lovely staff. The breakfast was lovely and the parking was very handy! Highly recommend.
Stayed 1 night in Mar 2023
Response from Sally McEwen on 27 Mar 2023
Thank you for taking the time to post your kind review. We are so pleased you would highly recommend us to others and we very much look forward to welcoming you back again one day soon.

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Woodstock and Blenheim palace
Stayed 2 nights in Mar 2023
Response from Sally McEwen on 14 Mar 2023
Thank you for your comments, we are pleased you enjoyed your stay with us and very much look forward to welcoming you back one day soon.

10/10 Excellent

Amisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, will definitely stay again. Love the fireplace and the staff were really friendly. The hotel was clean and comfortable. Really enjoyed our breakfast, fresh and delicious 😋. Parking was on the back of the property and it was easy to find. Many dining options which discounts for staying at the hotel.
Response from Sally McEwen on 28 Feb 2023
We are so pleased to be described as an amazing hotel. Thank you for taking the time to write your kind review. We very much hope you will return and visit again.

10/10 Excellent

Dave

Stayed 1 night in Dec 2022

10/10 Excellent

MISS EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay Staff were very helpful!
Stayed 2 nights in Dec 2022
Response from Sally McEwen on 3 Jan 2023
Thank you for your comments. We are so pleased you had a successful stay with us and we very much look forward to welcoming you back again one day soon.

10/10 Excellent

Baz

Stayed 1 night in Nov 2022

8/10 Good

Dana

Stayed 1 night in Sep 2022

10/10 Excellent

Sharon

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service beautiful room will definitely be back ! X
Stayed 1 night in Sep 2022
Response from Sally McEwen on 24 Sept 2022
Thank you for your lovely comments. We are so pleased you plan to return and we very much look forward to welcoming you back one day.

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Deborah P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed that I had asked for a twin room to be told that none were available. I then booked two separate rooms for my friend and me. BUT, when we got there, both rooms had king beds that were just two twins pushed together. My room, number 12, had plenty of room for the twin beds to be separated and shared by two friends. I felt that this was a way for you to make more money rather than serve our needs.
Stayed 1 night in Aug 2022
Response from Sally on 23 Aug 2022
We were very concerned to read your comments and have made extensive enquiries as to how this was possible as both the rooms you were allocated could have been turned into a twin if that was what you wanted. It has transpired that you booked direct through Expedia/Hotels.com so if you spoke to anyone it would have been them when you made your booking.. The booking for these rooms came direct from the Expedi to us and there is no mention of a Twin b edded room,or indeed one room only. Both rooms were booked separately through the OTA. .There is no way a member of our Reception team would have tried to sell you two rooms when one would have been suitable. Also we take extensive notes following telephone conversations and there is no record of your call. As for maximising revenue there is no need for us to do that as we are always fully booked every weekend. It is always better to book direct with the hotel as not only is it cheaper but you can make sure the room(s) are exactly what you want.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Lovely place and lovely people.
Stayed 1 night in Aug 2022
Response from Sally on 23 Aug 2022
Thank you for taking the time to write - we are glad you enjoyed your stay

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and room was immaculate. In perfect position to wonder the town and visit Blenhiem Palace. Highly recommend.
Stayed 1 night in Aug 2022
Response from Sally on 23 Aug 2022
We are so glad you enjoyed your stay

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Sally on 15 Jul 2022
Thank you

10/10 Excellent

Kim

Stayed 1 night in Jul 2022
Response from Sally on 4 Jul 2022
Thank you for your kind review

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sally on 4 Jul 2022
Thank you for taking the time to send a review

10/10 Excellent

Carole

Stayed 1 night in Jun 2022
Response from Sally on 4 Jul 2022
Thank you for your review

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short break
We enjoyed out stay very much. All staff were very welcoming and helpful. The room was comfortable and very clean with a good walk in shower. We enjoyed the breakfast which had a good choice and was beautifully cooked. We liked the building and furnishings, The hotel is old and very quaint with some uneven floors which are to be expected. It can be noisy with rooms facing the main street. We had the windows open all the time because it was hot but the street didn't start to have much traffic early so it didn't disturb us. Part of the reason we chose the hotel was because it had free parking. it is also so close to walk to Blenheim and the bus stop to Oxford is close by. We also had lovely meals in pubs nearby. We will visit again.
Stayed 2 nights in Jun 2022
Response from Sally on 4 Jul 2022
Thank you for taking the time to send such a detailed review. I hope you are able to come and stay again some day.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The staff were very helpful and friendly All facilities as quoted
Stayed 2 nights in Jun 2022
Response from Sally on 4 Jul 2022
Thank you for taking the time to write your kind review

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a Visit to Blenheim Palace
Great find. Hotel absolutely superb, extremely clean rooms and very comfortable beds. The owner (Alistair) and the reception/breakfast staff were exceptionally helpful and attentive and could not do enough for us. Small bar available to round off the day and lovely breakfast to start the next one. All in in would highly recommend this hotel.
Stayed 1 night in Apr 2022
Response from Sally McEwen on 5 May 2022
Thank you so much for your comments and for recommending us to others. We are so pleased you had a successful stay and we very much look forward to welcoming you back one day in the future.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
Lovely place to stay. Enjoyed coffee by the open fire in the hall. Breakfast was good too.
Stayed 1 night in Nov 2021
Response from Sally McEwen on 14 Dec 2021
Thank you for your review, we are so pleased you plan to revisit. We look forward to welcoming you.